Trouble: e61i won't connect via usb anyway

First, after buy I made a hard reset erasing all data (*#7370#).
Some time passed, I installed some programs, syncronized contacts with outlook. After several restarts (turn off, then turn on, eg at night or when I did not need the phone to be on) and some other undefined conditions the phone does not offer to choose to connect as pc suite or usb mass storage when the usb cable is attached. And the pc does not make any reaction on the connected phone - like nothing is happening.
This is a very serious problem for me since I loose opportunities, time and as a result - money.

helo..
try to check the link for some steps
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=9​,E=0000000000177854458,K=5095,Sxi=19,Case=Obj(36950)
Post relates to: Palm TX

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