Trouble Installing Photoshop CS5 (Conflicting Processes)?

Hi, I downloaded the trial version of Photoshop CS5 but when I try to install it I get an error message afterward saying that it was unsuccessful. Then I installed the Adobe Support Advisor in hopes of finding a solution to the problem. And according to it, the problem is conflicting processes. I click on the link suggested to read the knowledge base article, but the solution is to "shut conflicting processes" without specifying what types of processes are considered as conflicting. How do I know which process/processes I need to end to get photoshop to successfully install? This is the description of the installation status that I get:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 4 error(s), 2 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core  {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Payload {1D830E80-28A4-11DF-A025-0024E8692489} has an action "repair" but no resultState
ERROR: The following payload errors were found during install:
ERROR:  - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR:  - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}' from zip file 'C:\Users\john\Desktop\Adobe CS5\Photoshop\Adobe CS5\payloads\AdobePhotoshop12-Core\Assets1_1.zip'. Error 0
Please help, this is seriously troubling me and I don't even what to do to fix this!
Thank you in advance! I really appreciate your help!!

OS: Windows Vista Home Premium
Processor: AMD Athlon (tm) Dual Core Processor
Language: English...?
Just searched up adobe products and apparently the adobe CS5 elements like the Adobe Extension Manager CS5, Adobe ExtendScript Toolkit CS5, Adobe Device Central CS5 were successfully installed. I also have installed Adobe Reader 8..

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    -------------------------------------- Summary --------------------------------------
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    Updating media info for: {193F8A7B-1853-48D5-88AC-19446C2C1D13}, Effective: {193F8A7B-1853-48D5-88AC-19446C2C1D13}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeExtendScriptToolKitAll/AdobeExtendScriptToolKitAll.dmg
    Updating media info for: {1953AC8E-E91C-437F-83CC-82869A128FDE}, Effective: {1953AC8E-E91C-437F-83CC-82869A128FDE}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeFontsAll/AdobeFontsAll.dmg
    Updating media info for: {2E4528EC-5ACB-4D19-98DD-6CC3594EB1A1}, Effective: {2E4528EC-5ACB-4D19-98DD-6CC3594EB1A1}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeALMAnchorServiceAll/AdobeALMAnchorServiceAll.dmg
    Updating media info for: {30C4B843-28DA-466F-AFCA-CB0ED153C826}, Effective: {30C4B843-28DA-466F-AFCA-CB0ED153C826}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobePhotoshop10en_US/AdobePhotoshop10en_US.dmg
    Updating media info for: {35063FF4-2B8E-4346-9537-AFEAC4ECFD5E}, Effective: {35063FF4-2B8E-4346-9537-AFEAC4ECFD5E}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeCameraRaw4.0All/AdobeCameraRaw4.0All.dmg
    Updating media info for: {5CE549BC-DD75-4D03-971A-4D598AC46CF2}, Effective: {5CE549BC-DD75-4D03-971A-4D598AC46CF2}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeLinguisticsAll/AdobeLinguisticsAll.dmg
    Updating media info for: {61D23D99-3398-414E-974E-EBAE498BB298}, Effective: {61D23D99-3398-414E-974E-EBAE498BB298}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeBridge2All/AdobeBridge2All.dmg
    Updating media info for: {65B2E542-E491-4762-90DB-C18B1200A093}, Effective: {65B2E542-E491-4762-90DB-C18B1200A093}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg
    Updating media info for: {7B53463B-283F-44FF-94B2-CAB60DDE3159}, Effective: {7B53463B-283F-44FF-94B2-CAB60DDE3159}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeDeviceCentralAll/AdobeDeviceCentralAll.dmg
    Updating media info for: {7E8C0B6B-A9DD-47C2-9589-43442F753117}, Effective: {7E8C0B6B-A9DD-47C2-9589-43442F753117}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorJA_ExtraSettingsAll/AdobeColorJA_ExtraSettingsAll.dmg
    Updating media info for: {8cec782a-3a7a-4f34-8452-78d05847efa2}, Effective: {8cec782a-3a7a-4f34-8452-78d05847efa2}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeAssetServices3All/AdobeAssetServices3All.dmg
    Updating media info for: {9C4C65E9-3568-4643-A6B0-6FC5D229D987}, Effective: {9C4C65E9-3568-4643-A6B0-6FC5D229D987}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeStockPhotos1.5All/AdobeStockPhotos1.5All.dmg
    Updating media info for: {B62B14F8-19D1-4B2E-9608-DC79E98C0FF3}, Effective: {B62B14F8-19D1-4B2E-9608-DC79E98C0FF3}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeHelpViewerAll/AdobeHelpViewerAll.dmg
    Updating media info for: {B99ACF49-9DDD-448F-B9BB-A8D49F6D3884}, Effective: {B99ACF49-9DDD-448F-B9BB-A8D49F6D3884}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguisticsPluginAll.dmg
    Updating media info for: {BC4E20A8-BE55-4482-8A1B-606080887D46}, Effective: {BC4E20A8-BE55-4482-8A1B-606080887D46}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobePDFL8All/AdobePDFL8All.dmg
    Updating media info for: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}, Effective: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/BridgeStartMeeting/BridgeStartMeeting.dmg
    Updating media info for: {D2968B66-F6C1-45AE-A378-04D9FB541210}, Effective: {D2968B66-F6C1-45AE-A378-04D9FB541210}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorEU_ExtraSettingsAll/AdobeColorEU_ExtraSettingsAll.dmg
    Updating media info for: {D59D24C6-BFD5-4D92-8EE3-06055F6E2827}, Effective: {D59D24C6-BFD5-4D92-8EE3-06055F6E2827}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorPhotoshopAll/AdobeColorPhotoshopAll.dmg
    Updating media info for: {E1654C7B-8CBF-4301-8B8A-CFA1EB656F4D}, Effective: {E1654C7B-8CBF-4301-8B8A-CFA1EB656F4D}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorCommonSetAll/AdobeColorCommonSetAll.dmg
    Updating media info for: {E52FBDAB-29FB-4B8D-92DC-074C743D1C9D}, Effective: {E52FBDAB-29FB-4B8D-92DC-074C743D1C9D}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeAUM5.1All/AdobeAUM5.1All.dmg
    Updating media info for: {F33E4400-F4B8-46F9-8B3E-307CCC3B4860}, Effective: {F33E4400-F4B8-46F9-8B3E-307CCC3B4860}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorNA_RecommendedAll/AdobeColorNA_RecommendedAll.dmg
    Updating media info for: {FB235376-7904-4164-88F4-13CA3944BBB9}, Effective: {FB235376-7904-4164-88F4-13CA3944BBB9}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeCMapsAll/AdobeCMapsAll.dmg
    Updating media info for: {de08a23f-60bd-41d3-b703-c1a7bfbc2614}, Effective: {de08a23f-60bd-41d3-b703-c1a7bfbc2614}
    Updated install source from removable media info
    Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeVersionCueClient3All/AdobeVersionCueClient3All.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    [       0] Mon Nov 16 21:37:39 2009  INFO
    Starting authenticated installer...
    See the system-wide log file under /Library/... for additional log messages.

  • Cannot install Photoshop CS5 Trial

    Hello all.
    I'm desperately searching help to install Photoshop CS5 Trial on my PC. I have Windows Seven Ultimate 32 bit, and any time I try to install the regular setup file downloaded via Adobe's site I get an error message. Another strange issue regarding a message displayed in a dialog box during setup: after the "INSTALL TRIAL" selection there is a dialog box displaying the components to install. There is only the Photoshop voice, with a red X, and after the selection a new message appears in the right side of the dialog, warning me that "THE SELECTED COMPONENTS ARE DISABLED".
    After the start of installation I got the following message:
    Exit Code: 7
    Summary --------------------------------------
    - 1 fatal error(s), 5 error(s), 7 warning(s)
    WARNING: The payload: Adobe Photoshop CS5 Core
    {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following
    specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS5 Core_x64
    This parent relationship is not satisfied, because this payload is not
    present in this session.
    WARNING: Payload {92B9146C-B17B-4601-9031-A3228678F25D} Required Common
    Fonts Installation is already installed and the session payload
    {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation
    has no upgrage/conflict relationship with it.
    WARNING: Payload {5D55F2B0-0B2D-4715-87FE-2A4A2138961E} Recommended Common
    Fonts Installation is already installed and the session payload
    {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation
    has no upgrage/conflict relationship with it.
    WARNING: Payload {55010CE4-4388-4B9A-9345-2521AC6A212E} Adobe AIR is already
    installed and the session payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
    Adobe AIR has no upgrage/conflict relationship with it.
    WARNING: {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support
    conflicts with: {7B420538-E7A9-48CB-B751-EEEE85AC2E99} Adobe Photoshop CS5
    Support
    WARNING: Please uninstall these products, restart your computer and then run
    this installer again.
    WARNING: PayloadPolicyNode.SetAction: IN payload
    {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support is
    required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core
    but isn't free.
    ERROR: Verifying payload integerity : Failed with code 1
    ERROR: Found payload conflicts and errors:
    ERROR: - Adobe Bridge CS5 depends on AdobeOutputModule to be installed.
    ERROR: - Adobe Bridge CS5 depends on AdobePDFL CS5 to be installed.
    ERROR: - Adobe Bridge CS5 depends on Adobe Player for Embedding to be
    installed.
    FATAL ERROR: Conflicts were found in the selected payloads. Halting
    installation.
    How can I do to solve this problem? I have removed any CS5 reference from registry, tried to change the registry's permissions, but nothing to do.
    Please help me and forgive my poor english.
    Thank you.

    Problem Solved!
    I simply checked in the "Add/Remove Programs" panel, discovering a previous CS5 installation (some days ago I've installed CS5 suite trial). Yesterday I have discovered this voice in the panel, uninstalled it and now Photoshop CS5 is perfectly installed and working.
    Solutions are ofted in front of our eyes, but we do not realize it

  • Re-installing Photoshop CS5 Extended Student and Teacher Edition (for Mac)?

    How can I download and re-install Photoshop CS5 Extended Student and Teacher Edition (for Mac) for which I have a licence?  I lost the previous version in a disk crash.  I tried downloading the full Photoshop CS5 installer, but I was told I couldn't run the installer because I didn't have permission. 
    Thanks,
    Rodney

    Here is the link for the  CS5 installers: Download CS5 products
    Be sure to right click and run the installer as an administrator if you have trouble. If it still fails, download the installer again.
    Benjamin

  • Trouble installing Photoshop CS4 on MacBook OS X 10.7.5

    I am having trouble installing Photoshop CS4 on my MacBook OS X 10.7.5. I have downloaded the software and when I go to install it gets hung up on the 'preparing to install' screen.

    your installation logs will need to be checked: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

  • Having trouble installing Photoshop & Illustrator on Mac OSX 10.7.4

    Hello Im having trouble installing Photoshop CS6 and Illustator CS6. I am geting the following errow while trying to install in Creative Cloud Download Manager:
    Exit Code: 34
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 0 error(s), 0 warning(s)
    FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.2.10.0' information not found in Media_db.
    What should I do? I've installed them before, but uninstalled them both. Now I am getting the following error. Thanks! Any help will be appreciated.

    It is difficult to determine the point of failure from your install log summary.  I would recommend reviewing the install logs in their entirety to locate the exact error.  You can find details on how to accompplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

    Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

    there are two files for win os, an 7z and an exe.
    download both, place both in the same directory and click (or double click) the exe.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • Re-installing Photoshop CS5 (Win) on Mac

    Hello,
    A few years ago, I purchased Photoshop CS5 Windows Student Edition. I am now trying to install it onto my new mac desktop. Problem number 1: it won't read. Problem #2: I can't find a way to install my already purchased product onto desktop without having to repurchase a second version of it. Since I already own all the entry codes needed and still able to access validation, I was wondering if there's a way to install Photoshop CS5 electronically. Because that's all I'm missing, the installing CD or link. Please... Help
    -Steph

    Stephii wrote:
    I purchased Photoshop CS5 Windows Student Edition. I am now trying to install it onto my new mac desktop.
    Won't work.
    CS5 can always be re-downloaded from
    http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    however,
    Problem number 3: Windows serial numbers do not work for Mac versions (and vice versa).
    Adobe does offer a platform swap process but only to current versions of the software (CS6).
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
    Your options:
    Upgrade (crossgrade) to CS6
    http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    Join the Cloud and pay the monthly membership fee.

  • Help with installing photoshop cs5 in windows 7 64-bit

    i have a dell xps 15 laptop, and i am trying to install photoshop cs5, but it wont work i get this error when its 15% done installing
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 53 error(s), 51 warning(s)
    WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Support: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_US: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - DeviceCentral: Failed due to Language Pack installation failure
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - AdobeColorPhotoshop CS5: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Adobe Extension Manager CS5: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - Adobe AIR: Install failed

    Can you please post the latest log file? You will find the same at the following location -
    <drive>\Program Files (x86)\Common Files\Adobe\Installers
    in the name like -
    Adobe Photoshop CS5 12.0 02-14-2011.log.gz

  • Error in installing Photoshop CS5 extended.

    I'm trying to install Photoshop CS5 Extended on my laptop (win 7 64 bit), and I always get a installation error.
    The error is "There were problems with your installation. Some required components may have failed to install. This could impact the functionality of installed applications"
    When I click on troubleshooting it says there were 42 errors and 39 warnings =/
    Antivirus and Firewall is turned off
    Any ideas what the problem could be?

    I'm having the same problem,here are the error code..
    Please Help
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 45 error(s), 41 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Payload {1D830E80-28A4-11DF-A025-0024E8692489} has an action "install" but no resultState
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Support: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Adobe Player for Embedding: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR:  - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - AdobeColorPhotoshop CS5: Install failed

  • How can I install Photoshop CS5 on a new iMac with no disc drive

    How can I install Photoshop CS5 on a new iMac with no disc drive?

    Hi,
    Please copy this Link http://trials2.adobe.com/AdobeProducts/PHSP/12/osx10/Photoshop_12_LS1.dmg?PID=2159997
    Now open Adobe.com and go to Products Trials. Click on Acrobat Try now and once the download page appears then paste the above mentioned link in the address bar and then press Enter. Download should start immediately.
    Please let me know if it helps.
    regards,
    Abhijit

  • Can't install photoshop cs5 on Windows 7 laptop

    Hello, I was attempting to install Photoshop cs5 on my Windows 7 laptop and every time I attempt to install it, the installer stops and pulls up a message saying, "Installer failed to initialize." so I've tried turning off UAC, running as administrator, using the hidden admin feature, and turning off all services, all to no avail. There are no errors in the installer logs at all, nor are there any failures. I require assistance.

    2015-01-13 00:33:25 [15844]  AMT: START SESSION, library version 3.0.0.64,3.0
    2015-01-13 00:33:25 [15844]  AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
    2015-01-13 00:33:25 [15844]  AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
    2015-01-13 00:33:25 [15844]  AMT: Virtualization Turned off
    2015-01-13 00:33:25 [15844]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
    2015-01-13 00:33:25 [15844]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
    2015-01-13 00:33:25 [15844]  PCDService: PCD Service in threaded mode
    2015-01-13 00:33:25 [15844]  performance: AMTPreObtainProductLicense took 100.920700 ms
    2015-01-13 00:33:25 [15844]  PCD thread: PCD thread started
    2015-01-13 00:33:26 [15844]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
    2015-01-13 00:33:26 [15844]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
    2015-01-13 00:33:26 [15844]  AMT: App Product Locale [0] = en_US
    2015-01-13 00:33:26 [15844]  config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
    2015-01-13 00:33:26 [15844]  config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-13 00:33:26 [15844]  PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-13 00:33:26 [15844]  config: config: Host app was installed, using installed license configuration.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
    2015-01-13 00:33:26 [15844]  config: Setting current license to the driver at startup because no mapping was found.
    2015-01-13 00:33:26 [15844]  config: Setting current license to Photoshop-CS5-Win-GM [ALL]
    2015-01-13 00:33:26 [15844]  config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-13 00:33:26 [15844]  config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-13 00:33:26 [15844]  config: driver licensing code: Photoshop-CS5-Win-GM
    2015-01-13 00:33:26 [15844]  config: current licensing code: Photoshop-CS5-Win-GM
    2015-01-13 00:33:26 [15844]  config: current locale code: ALL
    2015-01-13 00:33:26 [15844]  config: Done loading configuration
    2015-01-13 00:33:26 [15844]  AMT: Locale from PCD [0] = en_US
    2015-01-13 00:33:26 [15844]  AMT: Reordered Installed App Product Locale [0] = en_US
    2015-01-13 00:33:26 [15844]  config: Setting insalled locales
    2015-01-13 00:33:26 [15844]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2015-01-13 00:33:26 [15844]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
    2015-01-13 00:33:26 [15844]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
    2015-01-13 00:33:26 [15844]  AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-13 00:33:26 [15844]  AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-13 00:33:26 [15844]  AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-13 00:33:26 [15844]  AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-13 00:33:26 [15844]  AMT: Application can be serialized (sif file found).
    2015-01-13 00:33:26 [15844]  config: Setting current license to Photoshop-CS5-Win-GM [en_US]
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-13 00:33:26 [15844]  AMT: Subsequent launch (serial [92628834335913950388]).
    2015-01-13 00:33:26 [15844]  AMT: Application state initialized.  Obtaining Product License.
    2015-01-13 00:33:26 [15844]  AMT: Obtaining client features from cache.
    2015-01-13 00:33:26 [15844]  AMT: Obtaining client product info from cache.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-13 00:33:26 [15844]  AMT: Running in PROV_APP
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:26 [15844]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:26 [15844]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-13 00:33:26 [15844]  config: Using default media policy RET
    2015-01-13 00:33:26 [15844]  uiswitch: EULA has already been accepted.
    2015-01-13 00:33:26 [15844]  AMT: This is a subsequent launch. Deferring services.
    2015-01-13 00:33:26 [15844]  performance: AMTObtainProductLicense took 228.702499 ms
    2015-01-13 00:33:48 [15844]  AMT: Pre-Validating Product License.
    2015-01-13 00:33:48 [15844]  AMT: Services not yet loaded in this session.
    2015-01-13 00:33:48 [15844]  AMT: Loading services in background to get ready for Validate call.
    2015-01-13 00:33:48 [15844]  AMT: Spawning background thread to load services.
    2015-01-13 00:33:48 [15844]  performance: AMTPreValidateProductLicense took 10.070942 ms
    2015-01-13 00:33:48 [15844]  AMT: Starting work on prevalidate thread.
    2015-01-13 00:33:48 [15844]  AMT: AMT: PreValidating Product License.
    2015-01-13 00:33:48 [15844]  AMT: Launch Workflow not yet done in this session.
    2015-01-13 00:33:48 [15844]  AMT: Starting Background Subsequent Launch Workflow
    2015-01-13 00:33:48 [15844]  AMT: Starting ALM workflow.
    2015-01-13 00:33:48 [15844]  AMT: Initializing ALM for serialized activation.
    2015-01-13 00:33:48 [15844]  ALMService: Initializing as licensed app
    2015-01-13 00:33:48 [15844]  ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
    2015-01-13 00:33:48 [15844]  SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
    2015-01-13 00:33:48 [15844]  SLCoreService: Service construction took 0.1 ms and succeed.
    2015-01-13 00:33:48 [15844]  ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
    2015-01-13 00:33:48 [15844]  ALM: _info_: Host app is Licensable App
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
    2015-01-13 00:33:48 [15844]  ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
    2015-01-13 00:33:48 [15844]  ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:48 [15844]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-13 00:33:48 [15844]  config: Using default media policy RET
    2015-01-13 00:33:48 [15844]  ALM: _info_: MediaTagPolicy is RET
    2015-01-13 00:33:48 [15844]  ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-13 00:33:48 [15844]  SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2015-01-13 00:33:48 [15844]  ALM: _info_: Set Running Locale to en_US
    2015-01-13 00:33:48 [15844]  ALM: _time_: (func: ALM_Initialize, duration: 0.062 sec)
    2015-01-13 00:33:48 [15844]  AMT: Performing ALM silent license verification.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
    2015-01-13 00:33:48 [15844]  config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
    2015-01-13 00:33:48 [15844]  config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
    2015-01-13 00:33:48 [15844]  config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
    2015-01-13 00:33:48 [15844]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
    2015-01-13 00:33:48 [15844]  ALM: _info_: Searching license for locale en_US ...
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-13 00:33:48 [15844]  ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
    2015-01-13 00:33:48 [15844]  ALM: _info_: This is the running locale, stop the search
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-13 00:33:48 [15844]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-13 00:33:48 [15844]  config: Setting current license to Photoshop-CS5-Win-GM [en_US]
    2015-01-13 00:33:48 [15844]  SLCoreService: Syncing to license store...
    2015-01-13 00:33:48 [15844]  SLCoreService: Found server mkey.
    2015-01-13 00:33:48 [15844]  SLCoreService: Loading license references...
    2015-01-13 00:33:48 [15844]  SLCoreService: Found 2 license file(s)
    2015-01-13 00:33:48 [15844]  SLCoreService: Parsing license file [194952429.lic] succeed.
    2015-01-13 00:33:48 [15844]  SLCoreService: Parsing license file [219666445.lic] succeed.
    2015-01-13 00:33:48 [15844]  SLCoreService: License store synchronization took 87.0 ms and succeed.
    2015-01-13 00:33:48 [15844]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
    2015-01-13 00:33:48 [15844]  SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
    2015-01-13 00:33:48 [15844]  SLCoreService: Feature Bridge_Base_4.0 is enabled.
    2015-01-13 00:33:48 [15844]  SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
    2015-01-13 00:33:48 [15844]  SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
    2015-01-13 00:33:48 [15844]  SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
    2015-01-13 00:33:48 [15844]  SLCoreService: Feature Photoshop_12.0 is enabled.
    2015-01-13 00:33:48 [15844]  SLCoreService: Feature Photoshop_Base_12.0 is enabled.
    2015-01-13 00:33:48 [15844]  SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
    2015-01-13 00:33:48 [15844]  ALM: _info_: Performing Block Check
    2015-01-13 00:33:48 [15844]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-01-13 00:33:48 [15844]  ALM: _info_: Block Check ByPassed
    2015-01-13 00:33:48 [15844]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-01-13 00:33:48 [15844]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.125 sec)
    2015-01-13 00:33:48 [15844]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2015-01-13 00:33:48 [15844]  AMT: License check shows serialized product is already activated.
    2015-01-13 00:33:48 [15844]  ALM: _info_: Entered ALM_NeedANAG
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
    2015-01-13 00:33:48 [15844]  ALM: _info_: Exiting ALM_NeedANAG
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:48 [15844]  PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-13 00:33:48 [15844]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-01-13 00:33:48 [15844]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
    2015-01-13 00:33:48 [15844]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
    2015-01-13 00:33:48 [15844]  AUMService: IsUpdaterEnabled call
    2015-01-13 00:33:49 [15844]  AUMService: IsUpdaterEnabled call succeeded
    2015-01-13 00:33:49 [15844]  ALM: _info_: Deactivation menu is enabled
    2015-01-13 00:33:49 [15844]  PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
    2015-01-13 00:33:49 [15844]  AMT: Completed Launch Workflow successfully.
    2015-01-13 00:33:49 [15844]  AMT: Calling AUM API to create scheduler entry to be used by updater.
    2015-01-13 00:33:49 [15844]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:49 [15844]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-13 00:33:49 [15844]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-13 00:33:49 [15844]  PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-13 00:33:49 [15844]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-01-13 00:33:49 [15844]  AUMService: IsUpdaterEnabled call
    2015-01-13 00:33:49 [15844]  AUMService: IsUpdaterEnabled call succeeded
    2015-01-13 00:33:49 [15844]  AUMService: Get LEID xml call
    2015-01-13 00:33:49 [15844]  AUMService: Get LEID XML call succeeded
    2015-01-13 00:33:49 [15844]  AMT: AUM GetLEID called with status =0.
    2015-01-13 00:33:49 [15844]  AMT: Checking client features against cache.
    2015-01-13 00:33:49 [15844]  AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
    2015-01-13 00:33:49 [15844]  AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
    2015-01-13 00:33:49 [15844]  AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
    2015-01-13 00:33:49 [15844]  AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
    2015-01-13 00:33:49 [15844]  AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
    2015-01-13 00:33:49 [15844]  AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
    2015-01-13 00:33:49 [15844]  AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
    2015-01-13 00:33:49 [15844]  AMT: Validating client product info against cache.
    2015-01-13 00:33:49 [15844]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-13 00:33:49 [15844]  AMT: Starting Data Collection for SWTag_Init()
    2015-01-13 00:33:49 [15844]  AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID =  Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
    2015-01-13 00:33:49 [15844]  AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode =  {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-13 00:33:49 [15844]  AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
    2015-01-13 00:33:49 [15844]  AMT: DoISOTagging() License Status = activated
    2015-01-13 00:33:49 [15844]  AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
    2015-01-13 00:33:49 [15844]  AMT: DoISOTagging() Product Version 12; 0
    2015-01-13 00:33:49 [15844]  AMT: AMT: Product License PreValidated.
    2015-01-13 00:33:49 [15844]  AMT: Prevalidate indicates license is good and no UI required.
    2015-01-13 00:33:49 [15844]  performance: PreValidate thread took 338.171326 ms
    2015-01-13 00:33:49 [15844]  AMT: PlugPlug : AdobeId has not been created
    2015-01-13 00:33:49 [15844]  AMT: PlugPlug : Can Go Online returned as true
    2015-01-13 00:33:49 [15844]  performance: AMTPlugPlugRequest took 50.706043 ms
    2015-01-13 00:33:49 [15844]  performance: AMTPlugPlugRequest took 2.886364 ms
    2015-01-13 00:33:49 [15844]  performance: AMTPlugPlugRequest took 3.112712 ms
    2015-01-13 00:33:49 [15844]  performance: AMTPlugPlugRequest took 2.741173 ms
    2015-01-13 00:33:49 [15844]  performance: AMTPlugPlugRequest took 2.755555 ms
    2015-01-18 21:41:15 [24952]  AMT: START SESSION, library version 3.0.0.64,3.0
    2015-01-18 21:41:15 [24952]  AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
    2015-01-18 21:41:15 [24952]  AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
    2015-01-18 21:41:15 [24952]  AMT: Virtualization Turned off
    2015-01-18 21:41:15 [24952]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
    2015-01-18 21:41:15 [24952]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
    2015-01-18 21:41:15 [24952]  PCDService: PCD Service in threaded mode
    2015-01-18 21:41:15 [24952]  performance: AMTPreObtainProductLicense took 59.506001 ms
    2015-01-18 21:41:15 [24952]  PCD thread: PCD thread started
    2015-01-18 21:41:15 [24952]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
    2015-01-18 21:41:15 [24952]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
    2015-01-18 21:41:15 [24952]  AMT: App Product Locale [0] = en_US
    2015-01-18 21:41:15 [24952]  config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
    2015-01-18 21:41:15 [24952]  config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-18 21:41:15 [24952]  PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-18 21:41:15 [24952]  config: config: Host app was installed, using installed license configuration.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
    2015-01-18 21:41:15 [24952]  config: Setting current license to the driver at startup because no mapping was found.
    2015-01-18 21:41:15 [24952]  config: Setting current license to Photoshop-CS5-Win-GM [ALL]
    2015-01-18 21:41:15 [24952]  config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-18 21:41:15 [24952]  config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-18 21:41:15 [24952]  config: driver licensing code: Photoshop-CS5-Win-GM
    2015-01-18 21:41:15 [24952]  config: current licensing code: Photoshop-CS5-Win-GM
    2015-01-18 21:41:15 [24952]  config: current locale code: ALL
    2015-01-18 21:41:15 [24952]  config: Done loading configuration
    2015-01-18 21:41:15 [24952]  AMT: Locale from PCD [0] = en_US
    2015-01-18 21:41:15 [24952]  AMT: Reordered Installed App Product Locale [0] = en_US
    2015-01-18 21:41:15 [24952]  config: Setting insalled locales
    2015-01-18 21:41:15 [24952]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2015-01-18 21:41:15 [24952]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
    2015-01-18 21:41:15 [24952]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
    2015-01-18 21:41:15 [24952]  AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-18 21:41:15 [24952]  AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-18 21:41:15 [24952]  AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-18 21:41:15 [24952]  AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-18 21:41:15 [24952]  AMT: Application can be serialized (sif file found).
    2015-01-18 21:41:15 [24952]  config: Setting current license to Photoshop-CS5-Win-GM [en_US]
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-18 21:41:15 [24952]  AMT: Subsequent launch (serial [92628834335913950388]).
    2015-01-18 21:41:15 [24952]  AMT: Application state initialized.  Obtaining Product License.
    2015-01-18 21:41:15 [24952]  AMT: Obtaining client features from cache.
    2015-01-18 21:41:15 [24952]  AMT: Obtaining client product info from cache.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-18 21:41:15 [24952]  AMT: Running in PROV_APP
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:15 [24952]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:15 [24952]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-18 21:41:15 [24952]  config: Using default media policy RET
    2015-01-18 21:41:15 [24952]  uiswitch: EULA has already been accepted.
    2015-01-18 21:41:15 [24952]  AMT: This is a subsequent launch. Deferring services.
    2015-01-18 21:41:15 [24952]  performance: AMTObtainProductLicense took 204.568893 ms
    2015-01-18 21:41:42 [24952]  AMT: Pre-Validating Product License.
    2015-01-18 21:41:42 [24952]  AMT: Services not yet loaded in this session.
    2015-01-18 21:41:42 [24952]  AMT: Loading services in background to get ready for Validate call.
    2015-01-18 21:41:42 [24952]  AMT: Spawning background thread to load services.
    2015-01-18 21:41:42 [24952]  performance: AMTPreValidateProductLicense took 0.469805 ms
    2015-01-18 21:41:42 [24952]  AMT: Starting work on prevalidate thread.
    2015-01-18 21:41:42 [24952]  AMT: AMT: PreValidating Product License.
    2015-01-18 21:41:42 [24952]  AMT: Launch Workflow not yet done in this session.
    2015-01-18 21:41:42 [24952]  AMT: Starting Background Subsequent Launch Workflow
    2015-01-18 21:41:42 [24952]  AMT: Starting ALM workflow.
    2015-01-18 21:41:42 [24952]  AMT: Initializing ALM for serialized activation.
    2015-01-18 21:41:42 [24952]  ALMService: Initializing as licensed app
    2015-01-18 21:41:42 [24952]  ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
    2015-01-18 21:41:42 [24952]  SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
    2015-01-18 21:41:42 [24952]  SLCoreService: Service construction took 0.1 ms and succeed.
    2015-01-18 21:41:42 [24952]  ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
    2015-01-18 21:41:42 [24952]  ALM: _info_: Host app is Licensable App
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
    2015-01-18 21:41:42 [24952]  ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
    2015-01-18 21:41:42 [24952]  ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:42 [24952]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-18 21:41:42 [24952]  config: Using default media policy RET
    2015-01-18 21:41:42 [24952]  ALM: _info_: MediaTagPolicy is RET
    2015-01-18 21:41:42 [24952]  ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-18 21:41:42 [24952]  SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2015-01-18 21:41:42 [24952]  ALM: _info_: Set Running Locale to en_US
    2015-01-18 21:41:42 [24952]  ALM: _time_: (func: ALM_Initialize, duration: 0.078 sec)
    2015-01-18 21:41:42 [24952]  AMT: Performing ALM silent license verification.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
    2015-01-18 21:41:42 [24952]  config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
    2015-01-18 21:41:42 [24952]  config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
    2015-01-18 21:41:42 [24952]  config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
    2015-01-18 21:41:42 [24952]  ALM: _info_: Searching license for locale en_US ...
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-18 21:41:42 [24952]  ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
    2015-01-18 21:41:42 [24952]  ALM: _info_: This is the running locale, stop the search
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-18 21:41:42 [24952]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-18 21:41:42 [24952]  config: Setting current license to Photoshop-CS5-Win-GM [en_US]
    2015-01-18 21:41:42 [24952]  SLCoreService: Syncing to license store...
    2015-01-18 21:41:42 [24952]  SLCoreService: Found server mkey.
    2015-01-18 21:41:42 [24952]  SLCoreService: Loading license references...
    2015-01-18 21:41:42 [24952]  SLCoreService: Found 2 license file(s)
    2015-01-18 21:41:42 [24952]  SLCoreService: Parsing license file [194952429.lic] succeed.
    2015-01-18 21:41:42 [24952]  SLCoreService: Parsing license file [219666445.lic] succeed.
    2015-01-18 21:41:42 [24952]  SLCoreService: License store synchronization took 467.1 ms and succeed.
    2015-01-18 21:41:42 [24952]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
    2015-01-18 21:41:42 [24952]  SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
    2015-01-18 21:41:42 [24952]  SLCoreService: Feature Bridge_Base_4.0 is enabled.
    2015-01-18 21:41:42 [24952]  SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
    2015-01-18 21:41:42 [24952]  SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
    2015-01-18 21:41:42 [24952]  SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
    2015-01-18 21:41:42 [24952]  SLCoreService: Feature Photoshop_12.0 is enabled.
    2015-01-18 21:41:42 [24952]  SLCoreService: Feature Photoshop_Base_12.0 is enabled.
    2015-01-18 21:41:42 [24952]  SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
    2015-01-18 21:41:42 [24952]  ALM: _info_: Performing Block Check
    2015-01-18 21:41:42 [24952]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-01-18 21:41:42 [24952]  ALM: _info_: Block Check ByPassed
    2015-01-18 21:41:42 [24952]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-01-18 21:41:42 [24952]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.499 sec)
    2015-01-18 21:41:42 [24952]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2015-01-18 21:41:42 [24952]  AMT: License check shows serialized product is already activated.
    2015-01-18 21:41:42 [24952]  ALM: _info_: Entered ALM_NeedANAG
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
    2015-01-18 21:41:42 [24952]  ALM: _info_: Exiting ALM_NeedANAG
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-18 21:41:42 [24952]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-01-18 21:41:42 [24952]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
    2015-01-18 21:41:42 [24952]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
    2015-01-18 21:41:42 [24952]  AUMService: IsUpdaterEnabled call
    2015-01-18 21:41:42 [24952]  AUMService: IsUpdaterEnabled call succeeded
    2015-01-18 21:41:42 [24952]  ALM: _info_: Deactivation menu is enabled
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
    2015-01-18 21:41:42 [24952]  AMT: Completed Launch Workflow successfully.
    2015-01-18 21:41:42 [24952]  AMT: Calling AUM API to create scheduler entry to be used by updater.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-18 21:41:42 [24952]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-01-18 21:41:42 [24952]  AUMService: IsUpdaterEnabled call
    2015-01-18 21:41:42 [24952]  AUMService: IsUpdaterEnabled call succeeded
    2015-01-18 21:41:42 [24952]  AUMService: Get LEID xml call
    2015-01-18 21:41:42 [24952]  AUMService: Get LEID XML call succeeded
    2015-01-18 21:41:42 [24952]  AMT: AUM GetLEID called with status =0.
    2015-01-18 21:41:42 [24952]  AMT: Checking client features against cache.
    2015-01-18 21:41:42 [24952]  AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
    2015-01-18 21:41:42 [24952]  AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
    2015-01-18 21:41:42 [24952]  AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
    2015-01-18 21:41:42 [24952]  AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
    2015-01-18 21:41:42 [24952]  AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
    2015-01-18 21:41:42 [24952]  AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
    2015-01-18 21:41:42 [24952]  AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
    2015-01-18 21:41:42 [24952]  AMT: Validating client product info against cache.
    2015-01-18 21:41:42 [24952]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-18 21:41:42 [24952]  AMT: Starting Data Collection for SWTag_Init()
    2015-01-18 21:41:42 [24952]  AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID =  Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
    2015-01-18 21:41:42 [24952]  AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode =  {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-18 21:41:42 [24952]  AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
    2015-01-18 21:41:42 [24952]  AMT: DoISOTagging() License Status = activated
    2015-01-18 21:41:42 [24952]  AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
    2015-01-18 21:41:42 [24952]  AMT: DoISOTagging() Product Version 12; 0
    2015-01-18 21:41:42 [24952]  AMT: AMT: Product License PreValidated.
    2015-01-18 21:41:42 [24952]  AMT: Prevalidate indicates license is good and no UI required.
    2015-01-18 21:41:42 [24952]  performance: PreValidate thread took 786.569214 ms
    2015-01-18 21:41:42 [24952]  AMT: PlugPlug : AdobeId has not been created
    2015-01-18 21:41:42 [24952]  AMT: PlugPlug : Can Go Online returned as true
    2015-01-18 21:41:43 [24952]  performance: AMTPlugPlugRequest took 59.772064 ms
    2015-01-18 21:41:43 [24952]  performance: AMTPlugPlugRequest took 3.952251 ms
    2015-01-18 21:41:43 [24952]  performance: AMTPlugPlugRequest took 3.212616 ms
    2015-01-18 21:41:43 [24952]  performance: AMTPlugPlugRequest took 3.690640 ms
    2015-01-18 21:41:43 [24952]  performance: AMTPlugPlugRequest took 2.644878 ms
    2015-01-19 14:22:04 [660]  AMT: START SESSION, library version 3.0.0.64,3.0
    2015-01-19 14:22:04 [660]  AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
    2015-01-19 14:22:04 [660]  AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
    2015-01-19 14:22:04 [660]  AMT: Virtualization Turned off
    2015-01-19 14:22:04 [660]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
    2015-01-19 14:22:04 [660]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
    2015-01-19 14:22:04 [660]  PCDService: PCD Service in threaded mode
    2015-01-19 14:22:04 [660]  performance: AMTPreObtainProductLicense took 42.214592 ms
    2015-01-19 14:22:04 [660]  PCD thread: PCD thread started
    2015-01-19 14:22:04 [660]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
    2015-01-19 14:22:04 [660]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
    2015-01-19 14:22:04 [660]  AMT: App Product Locale [0] = en_US
    2015-01-19 14:22:04 [660]  config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
    2015-01-19 14:22:04 [660]  config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-19 14:22:04 [660]  PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-19 14:22:04 [660]  config: config: Host app was installed, using installed license configuration.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
    2015-01-19 14:22:04 [660]  config: Setting current license to the driver at startup because no mapping was found.
    2015-01-19 14:22:04 [660]  config: Setting current license to Photoshop-CS5-Win-GM [ALL]
    2015-01-19 14:22:04 [660]  config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-19 14:22:04 [660]  config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-19 14:22:04 [660]  config: driver licensing code: Photoshop-CS5-Win-GM
    2015-01-19 14:22:04 [660]  config: current licensing code: Photoshop-CS5-Win-GM
    2015-01-19 14:22:04 [660]  config: current locale code: ALL
    2015-01-19 14:22:04 [660]  config: Done loading configuration
    2015-01-19 14:22:04 [660]  AMT: Locale from PCD [0] = en_US
    2015-01-19 14:22:04 [660]  AMT: Reordered Installed App Product Locale [0] = en_US
    2015-01-19 14:22:04 [660]  config: Setting insalled locales
    2015-01-19 14:22:04 [660]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2015-01-19 14:22:04 [660]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
    2015-01-19 14:22:04 [660]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
    2015-01-19 14:22:04 [660]  AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-19 14:22:04 [660]  AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    2015-01-19 14:22:04 [660]  AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-19 14:22:04 [660]  AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
    2015-01-19 14:22:04 [660]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-19 14:22:04 [660]  AMT: Application can be serialized (sif file found).
    2015-01-19 14:22:04 [660]  config: Setting current license to Photoshop-CS5-Win-GM [en_US]
    2015-01-19 14:22:04 [660]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-19 14:22:04 [660]  AMT: Subsequent launch (serial [92628834335913950388]).
    2015-01-19 14:22:04 [660]  AMT: Application state initialized.  Obtaining Product License.
    2015-01-19 14:22:04 [660]  AMT: Obtaining client features from cache.
    2015-01-19 14:22:04 [660]  AMT: Obtaining client product info from cache.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
    2015-01-19 14:22:04 [660]  AMT: Running in PROV_APP
    2015-01-19 14:22:04 [660]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:04 [660]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:04 [660]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-19 14:22:04 [660]  config: Using default media policy RET
    2015-01-19 14:22:04 [660]  uiswitch: EULA has already been accepted.
    2015-01-19 14:22:04 [660]  AMT: This is a subsequent launch. Deferring services.
    2015-01-19 14:22:04 [660]  performance: AMTObtainProductLicense took 181.825348 ms
    2015-01-19 14:22:47 [660]  AMT: Pre-Validating Product License.
    2015-01-19 14:22:47 [660]  AMT: Services not yet loaded in this session.
    2015-01-19 14:22:47 [660]  AMT: Loading services in background to get ready for Validate call.
    2015-01-19 14:22:47 [660]  AMT: Spawning background thread to load services.
    2015-01-19 14:22:47 [660]  performance: AMTPreValidateProductLicense took 0.665333 ms
    2015-01-19 14:22:47 [660]  AMT: Starting work on prevalidate thread.
    2015-01-19 14:22:47 [660]  AMT: AMT: PreValidating Product License.
    2015-01-19 14:22:47 [660]  AMT: Launch Workflow not yet done in this session.
    2015-01-19 14:22:47 [660]  AMT: Starting Background Subsequent Launch Workflow
    2015-01-19 14:22:47 [660]  AMT: Starting ALM workflow.
    2015-01-19 14:22:47 [660]  AMT: Initializing ALM for serialized activation.
    2015-01-19 14:22:47 [660]  ALMService: Initializing as licensed app
    2015-01-19 14:22:47 [660]  ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
    2015-01-19 14:22:47 [660]  SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
    2015-01-19 14:22:47 [660]  SLCoreService: Service construction took 0.1 ms and succeed.
    2015-01-19 14:22:47 [660]  ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
    2015-01-19 14:22:47 [660]  ALM: _info_: Host app is Licensable App
    2015-01-19 14:22:47 [660]  PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
    2015-01-19 14:22:47 [660]  ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
    2015-01-19 14:22:47 [660]  ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
    2015-01-19 14:22:47 [660]  ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
    2015-01-19 14:22:47 [660]  ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
    2015-01-19 14:22:47 [660]  ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
    2015-01-19 14:22:47 [660]  ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
    2015-01-19 14:22:47 [660]  ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
    2015-01-19 14:22:47 [660]  PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
    2015-01-19 14:22:47 [660]  config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-19 14:22:47 [660]  config: Using default media policy RET
    2015-01-19 14:22:47 [660]  ALM: _info_: MediaTagPolicy is RET
    2015-01-19 14:22:47 [660]  ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
    2015-01-19 14:22:47 [660]  ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
    2015-01-19 14:22:47 [660]  PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-19 14:22:47 [660]  SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2015-01-19 14:22:47 [660]  ALM: _info_: Set Running Locale to en_US
    2015-01-19 14:22:47 [660]  ALM: _time_: (func: ALM_Initialize, duration: 0.109 sec)
    2015-01-19 14:22:47 [660]  AMT: Performing ALM silent license verification.
    2015-01-19 14:22:47 [660]  PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
    2015-01-19 14:22:47 [660]  PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
    2015-01-19 14:22:47 [660]  config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
    2015-01-19 14:22:47 [660]  PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
    2015-01-19 14:22:47 [660]  config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
    2015-01-19 14:22:47 [660]  PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
    2015-01-19 14:22:47 [660]  config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
    2015-01-19 14:22:47 [660]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
    2015-01-19 14:22:47 [660]  ALM: _info_: Searching license for locale en_US ...
    2015-01-19 14:22:47 [660]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-19 14:22:47 [660]  ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
    2015-01-19 14:22:47 [660]  ALM: _info_: This is the running locale, stop the search
    2015-01-19 14:22:47 [660]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-19 14:22:47 [660]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-19 14:22:47 [660]  PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-01-19 14:22:47 [660]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-01-19 14:22:47 [660]  config: Setting current license to Photoshop-CS5-Win-GM [en_US]
    2015-01-19 14:22:47 [660]  SLCoreService: Syncing to license store...
    2015-01-19 14:22:47 [660]  SLCoreService: Found server mkey.
    2015-01-19 14:22:47 [660]  SLCoreService: Loading license references...
    2015-01-19 14:22:47 [660]  SLCoreService: Found 2 license file(s)
    2015-01-19 14:22:47 [660]  SLCoreService: Parsing license file [194952429.lic] succeed.
    2015-01-19 14:22:47 [660]  SLCoreService: Parsing license file [219666445.lic] succeed.
    2015-01-19 14:22:47 [660]  SLCoreService: License store synchronization took 99.0 ms and succeed.
    2015-01-19 14:22:47 [660]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
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    2015-01-19

  • Unable to Install Photoshop CS5 on Windows 8

    I'm unable to install Photoshop CS5 on Windows 8.  A copy of the installation log is listed below.  The first time I tried installing, I had Norton 360 enabled, right-clicked the DVD-ROM drive and selected to execute the installer.  It failed at about 5%.  Then, I uninstalled Photoshop CS5 and uninstalled Adobe AIR, disabled Norton 360, ran the Creative Suite Cleanup Tool, and then rebooted back into Safe Mode.  This time, I browsed the DVD-ROM drive, right-clicked on the set-up.exe file and selected Run As Administrator.  Same thing as before.  It failed at 5%.  Does anyone have any suggestions?  Thanks.
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 60 error(s), 56 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Support: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_US: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
    ERROR:  - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - Adobe Linguistics CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - DeviceCentral: Failed due to Language Pack installation failure
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR:  - Required Common Fonts Installation: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - AdobeColorPhotoshop CS5: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Recommended Common Fonts Installation: Install failed
    ERROR:  - Adobe Extension Manager CS5: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - Adobe AIR: Install failed

    Try http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

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