Trouble printing photos

When I tried to print a borderless 4x6 photos on HP photo paper the image came out with too much red. I tried again with the same result. I then put in plain paper and the photo colors were fine. I was using a tri-color(97) and photo(99) cartridge.
I have a HP Officejet 7210 All-in-One printer and am running Windows 7. After the initial problem, I made sure that the latest drivers were installed. I printed a diagnostic page and it was OK on plain paper but was missing lines on the photo paper.
I also found out that the photos are smaller than they are supposed to be. When I tried to print two 5 x 7 photos on the same
page, I got two photos that covered a total area of 3 1/4 x 4 3/4.
Do I need to uninstall everything related to the printer and then reinstall only the drivers? Or is there something else to try?

Hi there,
Instead of reinstalling lets try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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R a i n b o w 7000I work on behalf of HP
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Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
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Trouble printing photos

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