Trouble Redeeming iTunes Gift Card from Multi Pack
I purchased a 3 pack of $10 gift cards. 2 of 3 redeemed. 3rd said invalid. Contacted Support under the redemption section. They responded. Wanted copies of card front and back, reciept, etc. I provided all in a PDF over a week ago. I've been playing tag with an email representative. Last email was on Wednesday, 1/19/2011 saying it had all been forwarded to the redemption people and they would send me an email. 5 days later, no response. I've asked for an update. No response. Who do you contact when CS won't respond?
The website you provided is the website I used to contact CS. They haven't responded since I provided copies of the card, package and reciept. It has been 5 days since their last response and the card still doesn't work.
Similar Messages
-
HT201195 Trouble Redeeming itunes Gift Card
I am trying to redeem an itunes gift card, but I accidently scratched part of the activation code off. I was then trying to use the serial number on the back of the card, at the bottom, but it wouldn't work. The serial number strarts with PBH, how many numbers are in the serial number? Are there supposed to be spaces between the letters and numbers?
There are no spaces in the redemption code, and the number of digits in the serial number might vary by country (one of mine here in thee UK has 19 digits after the PBH). If you can't redeem the card then follow the instructions on the HT6021 page that you posted from for contacting iTunes Support and see if they can help
-
Trouble redeeming iTunes gift card.
When I type in the code for my iTunes gift card, it says that it has already been redeemed, but I have never touched that gift card before today and I recieved it in January.
I've just encountered exactly the same as Rach956 - scratched of the sticker covering the code but it was illegible so provided the serial number and they say its already been redeemed, but won't tell me when or who by "because of security". How can someone have used the activation code off my card when I've just scratched it and can't even read it myself?! They say the only way to help is to provide the original receipt. Hello, it's a 'gift' card; it was a gift to me, I do not have the purchase receipt. Ask the person who gave it to you, they say. It could have been given to me by any one of my 4 brothers or sisters, or their partners, or any of my 11 nephews or nieces, or my 2 great nephews, or anyone of the 2 dozen people who work for me. This has to be fraud and I'm going to prevent anyone of the above or anyoen else I know from purchasing on iTunes until I find the answer. Unless someone can help?
-
HT201209 How can i move a redeemed itunes gift card from one apple id to another?
I accidently redeemed two gifts card on one sons account instead of one on each of their accounts, can I move one of the gift cards to the other account?
Welcome to the Apple Community.
......can I move one of the gift cards to the other account?
Unfortunately not. -
actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????
Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store. -
How to redeem iTunes gift card purchased in USA from India
How to redeem iTunes gift card purchased in USA from India
That card can't be redeemed into or used in a non-USA iTunes Store.
(93996) -
Hello,
I have an itunes gift card from the uk but i live in france and therefore have a french bank account. itunes won't let me redeem the money from the card because my itunes information is french. Can anyone help me?
Thanks,
DrewSorry, but you cannot use a UK iTunes card in any country other than the UK. Sell or give the card to someone in the UK and buy a French prepaid card.
Regards. -
I received a iTunes gift card from my mother in Canada. How do I go about in redeeming this gift card?
Go to Canada. You won't be able to change the iTunes Store country back without spending or clearing the balance.
(78162) -
I was given an iTunes gift card from someone in Canada. When I went to redeem it today, it says it is only redeemable in Canada and I live in the USA with an american iTunes account. Is there any way I can redeem this gift card or is it a complete waste?
No, there isn't. Sell it to someone in Canada.
(126408) -
HT2737 Can I redeem a iTunes gift card from my iPhone?
Can I redeem a iTunes gift card from my iPhone?
iTunes Store: How to redeem a code
http://support.apple.com/kb/ht1574 -
How do I transfer an Itunes gift card from one account to another ? I do not remember my password or know my security questions.
You can't do it yourself. If you've just redeemed it and not spent any of it then you could try contacting iTunes Support and see if they can move it the other account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
I have itune gift card from US that i want to use in Canada. How can i do that?
I have itune gift card from US that i want to use in Canada. How can i do that?
That card can't be redeemed or spent outside of the USA.
(96249) -
Is there any way to redeem a gift card from a different country
my girls received itunes gift cards from their uncle who purchased them in the US. But we aren't able to use them since we live in Canada. Is there any way to use these or are they garbage?
They can't be redeemed or spent in Canada. Sell them to someone in the USA.
(96370) -
Unable to redeem itunes gift card (not activated)
Unable to redeem iTunes gift card not activated
Is the store that you bought it from closely so that you could try asking them to activate the cloud properly ? If not then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
-
I received a $25 dollar iTunes gift card from a friend of mine as a gift. She had used some of the card before she gave me which
did not bother me. However, I cannot transfer the funds from the card to my iTunes account. Is it possible that I cannot use this card,
or is there a way I still can use the funds on the card.
Thank You,
GeoWhen an iTunes card is redeemed, the entire value of the card is placed on the iTunes account. It is a one time use thing. So, there is not a remaining balance on the card.
Maybe you are looking for
-
Hi, We are encountering an issue while removing the payment block for the invoices. When the payment block "R" is removed manually, we are finding that the number of days for payment are getting enhanced automatically in the document. Please let me
-
Link between output type and associated program/function module..
hi, where do i see this link when i configure idocs in EDI scenario ? thks
-
I'm trying to change the left print margin of my pdf. The print preview shows a document exactly like I'd like it to print. When it prints, an additional 5/8 inch margin is added to the left. Also, the document has shrunk. I'm wondering if the prefer
-
I have page A.jspx and page B.jspx Both calls for page C.jspx In page "C" I have a "Back" button , I want to go back to page that initiate action
-
Can't export to 1080p video in iMovie
I've imported a video taken with my iPhone 4s into iMovie 11. I confirmed the video is actually 1080p. In iMovie I then select Share -> Export Movie, the only size available is "Large 720 x 540" or smaller. Since this was 1080p video to begin with