Trouble with a download

I am having trouble with a download of Adobe Photoshop Elements 11.
Kay

Do you receive any specific error messages?  Which operating system are you using?

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    Do you have a phone support number?
    Firefox often disappears from my computer and I have to redownload. I do it from your site hoping it's safe, but my Internet Explorer always blocks it at first and I have to tell it it's ok. Then my virus checker pops up and says "potential problem", and then I search all the other options for downloading and the same thing happens with all of them.
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    '''''Email removed by moderator to prevent spam'''''

    Hi Standupmom, I might be considered a random person, actually.
    Maybe this is the other page you remember? [https://www.mozilla.org/en-US/contribute/ Get Involved: Volunteer Opportunities at Mozilla].

  • Trouble with Adobe downloads

    Greetings to all people of peace.
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    What kind of problems/difficulties do you have with downloads?  I am not sure what you mean by "since the Adobe Company changed from direct downloads to written help pages and survey questions".  With Windows 8, Microsoft (not Adobe) has changed the way of downloading all software applications (not just Adobe software).
    To download a Windows Store app, you can just click the Install button in the Windows store.
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    Here's an example for Adobe Reader XI (desktop app).
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    Identifier:      com.apple.Aperture
    Version:         ??? (???)
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    App External ID: 3531551
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [89]
    Date/Time:       2011-05-27 17:41:27.245 +0200
    OS Version:      Mac OS X 10.6.7 (10J4138)
    Report Version:  6
    Interval Since Last Report:          3502 sec
    Crashes Since Last Report:           6
    Per-App Crashes Since Last Report:   6
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    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
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      Reason: no suitable image found.  Did find:
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    ( I'm not kidding ).
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    Before you download anything else, what website are we talking about here?
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