Trouble with Lumia 800 Marketplace in Bulgaria

i have trouble with the marketplace in Bulgaria...but this happenes to me with my account here....as i mantioned in my post i have a friend with the same device (Nokia Lumia 800) and he is not experiencing any ot those problems may be because hi is registred in UK London.he Had all the apps and he could bought any of them ...not like me( the most of the Apps in the marketplace are paid or are not working for my area....even those that i bought in past,for Example (mycarmanager) wich is a great app...Now i bought e new phone and i want my apps in my new phone but they are not exist anymore and i cant find them in the marketplace for my country even Nokia collection is missed like (Nokia Drive ,Counters, Nokia Maps ,CityLens....and etc.).All the collection of Nokia apps is missing..I don't know what is the problem ,but when i talk with my friends i understude that this seemed to be a restriction politics of Nokia including Microsft....I don't know exactly what,but that is not my problem ..I have my first Nokia in 1994 (Nokia 8110) and till this momment i didn't have any troubles with all my Nokia devices at all...I am a fen of Nokia and i Love Nokia but this time i feel myself discriminated by somebody i don't want to believe is Nokia...But i want a solution..Please tell what or how can i get throu this...Thanks..

Hi
What country is you Live ID associated with? What language is your device set to and what region is your device set to?
Make sure all these settings are the same.
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If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Similar Messages

Free nokia 360 speaker with lumia 800

Hi Nokia,
I bought a lumia 800 yesterday. i finished all setup of the phone, but then i didnt get the unique code neither on mail or sms, i then called nokia care and they said its for customers who get sms or email before purchase saying i will be eligible for this offer if i purchase and not for all. this is not right. i am deeply disappointed. please help me sort this out.
Regards,
Raghav
Solved!
Go to Solution.

@raghav2283
For this special promotion in India you might like to look at this previous post concerning this issue where OP received an invitation from Nokia with SMS code:http://discussions.nokia.com/t5/Nokia-Lumia/Free-play360-speaker-with-lumia-800/m-p/1571008/highligh...
If this promotion is run in similar fashion to that in UK, online registration could not be completed and it had to be actioned by contacting Nokia Care.
Happy to have helped forum with a Support Ratio = 42.5

Lumia 800 - Marketplace Error message and code c00...

Hello, I bought my Lumia 800 in NZ less than a week ago. I get an error message when trying to access apps or get recommended updates via Marketplace...
"We're sorry but we can't complete your request at the moment. Try launching Marketplace again. If the problem continues, check back in a little while or try restarting your phone.
Error code: c00cee3b"
I have tried both the suggestions of checking back and restarting phone - this error message and code has been happening for several days.
Any ideas or tips much appreciated.

Hey akb_nz, Welcome to the Nokia Forums!
I suggest that you try and reset your phone and re-sync your windows Live ID to it by performing a master reset, be sure to save a back up of your sensitive data!
If you are still experiencing problems with marketplace and applications, you can find more information regarding windows phone troubleshooting here.
I hope this has helped
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Annoying elementary problems with Lumia 800

Hello all from noKIA and microSoft...
Latest OS version upgraded 7.10.8773.98 but still elementary baby problems...
1. First incoming phone call ring tone seconds are at full volume 30/30 despite Your setting... **bleep**??? Why these first seconds should be at full volume? Can somebody from noKIA and microSoft explain that?
2 Impossible to swish off phone ring tone AND vibrating thing. It vibrates in any version. **bleep**??? Why it is impossible to switch off EVERYTING sound and vibrato?
3. Where has gone so old but good thing of ring volume presets as older phones had Outside, Silence, Meeting etc? It was not so bad thing at all. Why it is thrown out?
4. On the phone with English settings there is Office in Russian... **bleep**??? How can I use all helps, descriptions etc of this soft if I do not understand that language?
5. No possibility to download smaller world language keyboard layouts. Why it is so impossible if big brother Windows has it? Ok I understand that it is a "really huge problem" to have menus in world smaller languages (just copy the translations from older models - how hard it can be???)
6. And why all updates are so difficult, so user involving? Can somebody learn user friendliness in any angle from Apple?
Seams that You do not learn on your mistakes and going deeper in them from phone to phone!
P.S. And after latest update - seamed to not working promissed flip over for silencing the incoming lall ring tone...
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...
Solved!
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About ringtones - it was very useful profile option in "old and dead" Symbian. Please put Yourself in average life - You are in office - want to have very silent ringtones, not disturbing Your collegues, then You go out - again - not a few cilks, but holding the volume **bleep**...
Then You go into theater - want to swich off sound and vibro - again - not so easy few clicks... You have to go to phone settings find sound controls etc... and do this stuff... Very convinient... Why newer phone has worse solutions???
I'm from Latvia, so it is quite strange, that phone itself has only few menu languages in 21st century - except of course Latvian. How hard it can be to emit a phone already with regional language???
But about settings - regional settings are available in Latvia - few things are shown in Latvian, but no keyboard layout in this language - i've checked.... Seams strange. The windows for PC itself already for years is in Latvia and has Latvia keyboard layouts etc.. Why for the Phone OS it is so impossible?
And what for in Latvia Office is in Russian? For Russian office there is huge another country called - Russia... Why it is in Russian - the explanation is still not enough understandable... Russians even have another letters - totally different from Latin. Why we need in our country Russian office??? Think about that somefinnish guy in Finland buys phone and also have on phone Russian office... Efvery finn is just happy and says - this is what he is looking for - Russian office on phone that is sold in Finland for Finns... At leat phone could ack - what Office user wants - and change it while one of annoying long updates is proceeded...
About phone firmware... Do You think it is a normal thing that phone starts to work as it should only after long, annoying and at least three updates? For My country - Latvia - this firmware update is still not available... I've checked on Nokia page... there are 30 countries in Europe and Latvia is not listed...
The third question - I tried to copy phone book from old phone using contacts transfer - but I had to face a problem - BT does not work for that purposes despite that only this option is offered... Is it normal? Only possibility os offered through not supported data conection... Cool!
Isn't it a special thing to introduce in market not finished "beta" phones? So unfinished, not enough tested etc?
And you have to admit - Lumia 800 is not a cheep phone. Why people for that money do not have phone usable right from the box, but it means long updating, configuratinga and problems for big money???
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...

Problem dialling certain digits with Lumia 800

In order to find out how much pre-paid phone credit I have with my carrier, I can dial #123#, which works with my SIM in my iPhone (unlocked) and I get a response giving my available credit. However, when I try to dial this combination of digits with the same SIM in the Lumia 800 (unlocked), I always get the message 'failed'. Can anyone suggest how I might dial #123# on the Lumia? Thanks

Hi GeoffN,
Usually service codes are in the format *[number]#
For instance by dialling *100# on my Lumia 800 I will get my calling credit with my carrier.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Corrupted mails with Lumia 800

Hello,
I have some strange kind of problems replying emailsm from my Lumia 800. Sometimes my recepient gets totally corrupted message. It looks somehing like this:
=?utf-8?Q?Check-in_Online_and_Print_Off_your_Boarding_Pass?=
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0027_01CD463A.A12582D0"
This is a multi-part message in MIME format.
------=_NextPart_000_0027_01CD463A.A12582D0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
=D0=BF=D1=80=D0=B8=D0=BA=D0=BE=D0=BB=D1=8C=D0=BD=D0=BE.. =D0=90 =D1=82=D1=
=8B =D0=BF=D1=80=D0=BE=D0=B1=D0=BE=D0=B2=D0=B0=D0=BB =D0=B5=D1=89=D1=91 =D1=
=80=D0=B0=D0=B7 =D0=B8=D0=BB=D0=B8 =D0=BD=D0=B0=D0=BC =D0=B2=D1=87=D0=B5=D1=
=80=D0=B0 =D0=B2=D1=81=D0=B5 =D1=82=D0=B0=D0=BA=D0=B8 =D1=83=D0=B4=D0=B0=D0=
=BB=D0=BE=D1=81=D1=8C?
My phone language is set to russian and formats to ukrainian. This is observed on another ukrainian Lumia as well. Both accounts are gmail.
What might be the reason and how to fix it?
Solved!
Go to Solution.

Hi,
changing language to english does not help.
I found more details about this. It is always a reply or forwarded message gets corrupted, never original one. 2 messages I checked both had long subject. In the corrupted one the subject gets truncated to 26 cyrilic or 52 latin symbols, depennding on the language of the mail.
So, I made a simple test. I create new mail and type all letters of Ukrainian alphabet (32) "Абвгдеєжзиіїйклмнопрстуфхцчшщюя"
and send to myself. Message body contains 1 word "Тест" (means "test" in Ukrainian). The first instance looks ok - I can see full length of subject and read message body. But as soon as I reply to it my subject is truncated to "RE: АбвгдеєжзиіїйклмнопрÑ" and mail body is like that:
=?utf-8?B?
gdGC0YPRhNGF0YbRh9GI0YnRjtGP?=
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary=047d7b33d934db3b9d04c244ae50
--047d7b33d934db3b9d04c244ae50
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
Viktor
From: Viktor Bruzhenyak
Sent: 6/12/2012 2:22 PM
To: Viktor Bruzhenyak
Subject: =D0=90=D0=B1=D0=B2=D0=B3=D0=B4=D0=B5=D1=94=D0=B6=D0=B7=D0=B8=D1=96=
=D1=97=D0=B9=D0=BA=D0=BB=D0=BC=D0=BD=D0=BE=D0=BF=D1=80=D1=81=D1=82=D1=83=D1=
=84=D1=85=D1=86=D1=87=D1=88=D1=89=D1=8E=D1=8F
=D1=82=D0=B5=D1=81=D1=82
--047d7b33d934db3b9d04c244ae50
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
<html><head><meta content=3D"text/html; charset=3Dutf-8" http-equiv=3D"Cont=
ent-Type"></head><body><div><div style=3D"font-family: Calibri,sans-serif; =
font-size: 11pt;"><br><br>Viktor<br></div></div><hr><span style=3D"font-fam=
ily: Tahoma,sans-serif; font-size: 10pt; font-weight: bold;">From: </span><=
span style=3D"font-family: Tahoma,sans-serif; font-size: 10pt;">Viktor Bruz=
henyak</span><br><span style=3D"font-family: Tahoma,sans-serif; font-size: =
10pt; font-weight: bold;">Sent: </span><span style=3D"font-family: Tahoma,s=
ans-serif; font-size: 10pt;">6/12/2012 2:22 PM</span><br><span style=3D"fon=
t-family: Tahoma,sans-serif; font-size: 10pt; font-weight: bold;">To: </spa=
n><span style=3D"font-family: Tahoma,sans-serif; font-size: 10pt;">Viktor B=
ruzhenyak</span><br><span style=3D"font-family: Tahoma,sans-serif; font-siz=
e: 10pt; font-weight: bold;">Subject: </span><span style=3D"font-family: Ta=
homa,sans-serif; font-size: 10pt;">=D0=90=D0=B1=D0=B2=D0=B3=D0=B4=D0=B5=D1=
=94=D0=B6=D0=B7=D0=B8=D1=96=D1=97=D0=B9=D0=BA=D0=BB=D0=BC=D0=BD=D0=BE=D0=BF=
=D1=80=D1=81=D1=82=D1=83=D1=84=D1=85=D1=86=D1=87=D1=88=D1=89=D1=8E=D1=8F</s=
pan><br><br></body></html><html><head><meta content=3D"text/html; charset=
=3Dutf-8" http-equiv=3D"Content-Type"></head><body><div><div style=3D"font-=
family:Calibri,sans-serif;font-size:11pt"><br>=D1=82=D0=B5=D1=81=D1=82<br><=
br></div></div></body></html>
--047d7b33d934db3b9d04c244ae50--
Mail looks like this already in my "sent" folder on the phone, so this is definitelly phone mail client issue and as I observed it on 2 lumias I'm sure it is systemic one.
It looks like phone client is incorrectly processing long subject fileds, so it mess up with mail body and whole mail gets corrupted.
If I cut the subject text to 20 symbols and I send it, it looks just fine...
When I try to submit this, I've got message "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied." So, now I'm not completelly sure that quoted message still looks the same as i my mail client.

Connection difficulties with Lumia 800 and CK 100

I have a Nokia Lumia 800 and an installed CK-100 car kit, the kit has been professionally installed and works as it should do ie it is switched on with the car ignition and can be paired with both my Lumia and my partners Samsung via bluetooth.
The problem I am having is the car kit keeps connecting with the phone resulting in two beeps through the speakers as it confirms it has connected both the phone and player function. This repeats every 1 minute and is very frustrating. It does this almost non stop although some times after about 10 -15 connects it suddenly disconnects.
I have found a way to stop this happening, but it is not ideal and certainly not how a hands free kit should be, as follows;
Set the Lock function to its max setting (5 minutes) and tile to the Bluetooth screen, then by constantly touching the screen every 5 mins to keep the Bluetooth settings screen open it works.
I have sent two emails to the Nokia help centre (both times it is clear that they do not understand the questions) and have phoned the help desk twice, on one of the occasions the help desk person told me to reset the phone (which clears all your setting, Apps etc) and it worked fine for 4 days then started as above.
Anybody got any ideas? to me it looks like the bluetooth setting is doing something when it is in sleep mode.
Regards
martyn

Check whether you may have use your Lumia 800 on another PC initially so it has it's primary sync relationship with that PC.
When you connect your Lumia with your PC and Zune starts select 'phone' and verify the sync relationship which is shown below the phone image. If this says 'guest' you will have to click 'Change Sync Relationship' to move it to the PC you are using.
On any other PC you can remove the phone from the list of know devices through Settings>phone>sync options and click 'forget this phone for each phone you wish to remove. If multiple phone are known to this install of Zune you will see left and right arrows besides the phone image with which you can select the phone to change settings for.
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Freezing issue with Lumia 800

Hi,
I bought a new Lumia at the Ambience Mall in Gurgoan 2 days ago and since the time I began using it, it suddenly and randomly freezes with no display and totally unresponsive. There seems to be tactile vibration on pressing the Windows or search buttons, but the phone is also unreachable. The only option is to reboot the phone and this is really irritating as I dont know when it freezes up. I have to keep switching on and checking.
I am told there is a replacement for these phones if any issues happen, even the Nokia care repair shop was unable to help. Now since I am located in Bangalore, is there any other retailer I can have this phone exchanged?

I had the same issue with the screen freezing. I've been reading other threads on this and some say it could be cold weather. I remember I had a Nokia 5800 and the screen would scramble when it was cold out. The only way to fix the screen to use a magnet on a certain part of the screen or heat the phone up with a blow dryer and use the unlock switch. I don't know if it's the same deal with the lumia 800. I remember rubbing the screen with my thumbs on the screen in opposite directions and pressing the unlock button to try to unlock the screen. That worked a few times.
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)

Trouble between Lumia 800 and nokia ac-10e charger

Hi,
I haven't got no more the original charger that was in the nokia lumia 800 box and I bought an original nokia ac-10e charger. All was ok until I made the update 7.10 (8170) yesterday. If I put on the charger the phone will charge for 1-2 minutes and the shut down -> switch on again -> shut down again, not charging the phone. If I link to pc it's ok.
Someone knows why?
Thanks a lot,
Igor

Hi IgorPiace
Welcome to the community and thanks for your comment.
I would advise you to reset the phone and download the latest update for your device.
Don't hesitate to contact us for further assistance. I hope this answer your question.
Don't forget, you can find this and other relating topics about your phone on other boards.
Regards
Carl
If this post answers your question, you can help others by clicking the green accepted solution' button.
Please ask your questions to the main board and not to my mailbox. Thank you.

Connect Facebook chat with Lumia 800 without addin...

Is it possible to have facebook chat on my Lumia 800 without having to add it on my Windows live messenger?
Is annoying every time i get a chat on Fb, an msn window to pop up.

Hi Guys,
Thanks for posting .
Please try the trick provided in this link: answers.microsoft.com/en-us/winphone/forum/wp7-wppeople/no-one-is-online-error/ .
Hope this information helps.
Cheers
poochini21

Trouble with Lumia 900 navigation button not worki...

Hei guys,
This afternoon, all of a sudden, without nothing happened, my 3 navigation buttons (back, start and search) on my nokia lumia 900 stopped working. I really can't understand what happened since 2 minutes before the buttons were working perfectly and then the sensibility of the button is completely zero.
Tried to turn off the phone several times, but it didn't worked at all. Searched around the web but noone seems having the same problem. I found only one guy that posted a similar problem like mine but recieved only an answer that didn't look really helpful (turn off the phone for 3 days and see later).
All the rest of the touch screen still works perfectly, it's just the three navigation button that don't work, even tapping all the time. there's no sign of response from the phone.
I really have no idea what's happened. Did someone had a similar, if not the same problem? any suggestion how to fix it?
please help guys
Thanks.

I know this is a month old but all of a sudden this morning I begane having the exact same problem.
My troubleshooting tasks so far have been to reboot the phone about 3 times.
I have hard reset my phone with just holding the power button down (not sliding the screen when asked to). Connected it to my computer to make sure it was updated.
Deleted all new text messages (there was a bug a while back that can cause Windows 7 to lock up on certain formatted text messages. Then rebooted the phone again
Deleted all new email messages from my google account on the phone. Rebooted the phone.
And still I do not have any of my bottom buttons usable. Has anyone figurec this out yet? Every time I do something I have reboot the phone since I cannot back up or get to the home screen.

Stopping the music with Lumia 800

How can the music be stopped? I use Nokia Music, and I previously had synchronised my phone with zune and got some songs from my pc.
The problem is, that the music I played won't stop and in the lockscreen it says that there are songs playing and I can't put them away!
So, what to do?
Solved!
Go to Solution.

Have a look at this application. Hope this is what you need ...

Trouble with firewire 800 on Macbook Pro

Ok guys, I've given this thing all I've got and more and i still cannot figure it out. I'm trying to connect a firewire interface for my drum mics to record on my macbook. I first bought a refurbrished interface and it would not sync up to my mac. I figured it was still broken and so i sent it back to the manufacturer. I now have a new interface and I'm dealing with the same problem, I've tried two other cables so i doubt that is the problem, and when I hook up the interface through MIDI it recognizes it so that i know the interface works, but i can't use it until i figure out this whole firewire issue. I've heard that SL has problems with the firewire, but i havent upgraded yet and I'm still running on good old OSX Leopard. As far as I can tell, this seems to be an issure with the actual firewire drive itself and I'm taking it to an apple specialist this afternoon. I'm just trying to get some last minute info on this problem before i accidently replace something that already works.
Any help on this issue is greatly appreciated.
Thank you.

Information on the manufacturer's website is sparse. Although it lists 10.4 or above it doesn't actually list 10.5.x or higher and the computers listed are all older models and not intel based. That's the part that makes me wonder.
Everything plugged into the same strip is a good thing for troubleshooting–it means that most likely everything is on the same ground plane and eliminates that possibility from the equation.
If you haven't done so already try resetting the firewire bus per the five steps listed in this document: What to do if your computer won't recognize a FireWire or USB device
If all else fails you could take the interface and MBP in to see an Apple Genius. They may be able to sort it out for you, especially if the problem does end up being on the Mac side.
The fact that the manufacturer hasn't been back in touch is a tad worrisome.

WiFi with lumia 800

hey guys just wondering if anyone knew if there was any patricular settings to be configured on my phone to connect to Sky wireless network?
im using the noikia lumia 800

What Wireless network are you referring to?
If you mean your Wi-Fi connection at home just select the connection and enter the password.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 bricked

Hi All,
I have had a (relatively!) trouble-free Lumia 800 for the last 10 months or so. It is on Vodafone UK, and runs the latest software updates.
Today, I had it plugged into the laptop at work and had just removed Facebook as an account (I have been trying to get my message updates to work), and whilst it was plugged into the laptop via USB I performed a full turn-off by holding down the power button for 10 seconds.
However, it now will not turn on at all, no matter what I do to it. It was pretty much fully charged when this happened, and here is the list of things I have tried:
Left it plugged into the laptop for more than 2 hours;
Warmed the phone up by leaving it in (hot!) direct sunlight;
Held down the power button for about a minute both plugged in and unplugged;
Held down Volume-Down, Power and Camera buttons both plugged in and unplugged;
Plugged it into a laptop and stand-along charger;
Done pretty much all of the above whilst removing and replacing SIM card etc.
However, all the above do absolutely nothing at all, and the phone is well and truely completely bricked. I am really struggling with this - is there anything anyone can suggest? Is there some sort of complete reload/reboot that I can try?
Thanks in advance,
Neil

Sadly all brands have troubles, know people that have had far worse reliability with HTC's and Samsungs recently. Personally amongst my family, friends and colleagues not one of us has had a serious issue with any of our 10+ Lumias, luck of the draw. The only one we had a little bit of trouble was my sisters branded 710 but it started to behave after a hard reset. I personally had trouble with an 800 back in October but it wasn't mine and wasn't running release firmware.
Personally I always have a spare phone, either at home or work in case mine lets me down, fortunately i've not had to touch it whist using the Lumia 800 & 900.
If the charger thing doesn't work then sadly you'll either have to send it off or claim for it on any insurance policies you may have. There is nothing further that can be done on this forum to help.

Trouble with Lumia 800 Marketplace in Bulgaria

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