Trouble with Mac Unexpectedly Quitting
I have a iMac with the following hardware overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version: 1.20f4
I have trouble with programs unexpectedly quitting and am having trouble finding out what's wrong. The most problems occur when using Photoshop Elements 4.0.1 (which happens multiple times daily, usually if not always when I'm trying to save), but I've also had Safari quit unexpectedly. I've been working with both Apple Care and the Adobe technical support and have found no solutions as of yet. Here are all of the things I've tried to date (and none have yet solved the problem):
- Emptied Cache and Cookies folders
- Run Repair Disk Permissions & Verify Disk
- Re-installed Adobe Photoshop Elements
- Created a new user account and tried running the program from within there
- Booted up the computer in safe mode and run the program (still quit unexpectedly)
Was being helped by Apple Care once again and they were going to have me re-install Max OS X, but the guy suggested I post here first for advice.
I do have the option of upgrading to Max OS X Leopard, but didn't want to complicate things (although maybe they'd improve).
Any advice would be greatly appreciated. Definitely not a tech wiz, but do understand a bit.
Thanks for reading this...
Welcome to the Forums
Did you run Repair Disk from your Install Disc? Boot holding down the C Key
From the Installer Menu select Utilities>Disk Utility>Repair Disk..Reboot
Then..Applications>Utilities>Disk Utility>Repair Disk Permissions.
Similar Messages
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Why on Premiere Elements 9 for Mac Unexpectly Quits when previewing edit?
Former Dell Windows XP PC user with new MacBook Pro OS X 10.6.5 with 2.53 GHz Intel iCore 5
Using Adobe Premiere Elements 9 for the Mac.
Experience: Premiere Elements 2, 4, 6, 7 on Windows based PC
First video editing experience on MacBook Pro using PSE9 so far consisting of 3 still pictures with titles and transitions.
The 3 still photos ran fine with no titles and no fades and no transitions.
When I add a title wth a fade in OR add a transition between photo clips and try to preview the edit without rendering the work area, The application suddenly quits with the message (see attached error message photo): Adobe Premiere Elements 9 quit unespectedly.
The Problem details and System Configuration runs hundreds of lines.
When I click the Reopen button, it doesn't work -- all I get is a white screen.
When I click OK, I get a Crash Report for Adobe Premiere Elements 9 window (see attached error message photo)
If I render the work area before previewing, the "unexpected quit" problem goes away. So that is a solution but it is a "work around" solution.
Attempts to solve problem:
Contacted Adobe support person via telephone named Jolly in India. He connected to my computer so that he could see my screen. His solution was to download an available update for APSE9 and the first Preview run worked flawlessly. So we hung up the phone.
Then I did one "cross disolve" transition and Bing !! ASPE9 unexpectedly quit !!
Any ideas at all? NOTE: This 70 yr old "didn't grow up with computers" is still on learning curve for using the Mac.
Thanks in advance, David (DRthiess)Thank you Bill H. and Steve G. for your prompt reply and suggestions.
Bill, I started this project of editing the video from my son's, (the coach) boy's team winning the state Cross-Country championship back on Monday (now Thursday 12/2) with the intent of having it finished by the time I see him on Sat. I'm running out of time to do extensive research and will have to use my "work arounds" the problem, namely rendering the work area before previewing an EDIT (and maybe even "sharing" small segments as a .mov file to my hard drive without previewing and then putting the segments together and later researching a fix.
Note Bill that when APrE9 first quits, I do get "details" that run hundreds of lines -- which mean nothing to this 70 yr. old mind. I do submit reports into, is it APPLE? or is it ADOBE? that gets the reports. And what does the "receiver" do with the reports anyway?
Steve. The camera is a Sony DV camcorder (tape) but I haven't gotten to the video yet. I started the video editing with 3 jpeg still photo and was trying to overlay them with titles with some fade in's and fade out's and Cross dissolve transitions. So I haven't even dragged the action video to the time line yet.
NOTE: I have installed Parallels 6 and Windows 7 on my Mac and my Adobe premiere elements 9 (just purchased) came with both a Mac installation DVD and a Windows installation DVD. The Adobe tech support said that I could try the Windows version when Windows 7 is up and running on my computer but that Adobe would not support that platform because as he said: Window 7 on the Mac doesn't operate the same as Windows 7 on a PC. News to me as I thought that by installing Windows 7 on my Mac, I would get the identical Windows environment with no conflicts. Perhaps I was expecting too much.
Thanks again. I'll report back when I get it solved or if I need more help.
David -
TS3276 I have issues with mail unexpectedly quitting, any suggestions?
Has anyone ever had issues with mail and/or Safari "unexpectedly quitting" repeatedly and the only thing that seems to temporarily fix it is to restart the computer?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Help!! Trouble with .mac
Hey guys,
I looked around the .mac group and couldn't find the answer i needed. I'm trying to sync my address book with .mac but it keeps telling me that the computer I"m using is already registered....I have no idea what to do? Anyone experienced this before?
Please helpGo to System Preferences and the on to the .Mac preference pane.
You will see an Advanced Tab, click on that.
You should now see all your 'Registered Computers'.
If you computer is there then select it and the try to Unregister it.
Ian -
Problem with Safari unexpectedly quitting
Just installed Mountain Lion, and now whenever I open Safari it closes unexpectedly straight away. Seen a bit about unsupported extensions causing this, but the only extension i have running is 1password.
here is the report. hopefully someone has an idea why this is happening?
thanks
Process:
Safari [6414]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.0 (8536.25)
Build Info:
WebBrowser-7536025000000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [196]
User ID:
502
Date/Time:
2012-08-21 12:25:54.885 +0800
OS Version:
Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report:
14678 sec
Crashes Since Last Report:
43
Per-App Interval Since Last Report: 11741 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID:
0BDE51DC-E738-4EAF-9646-CE10AE03F322
Crashed Thread: 20 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Enabled Extensions:
com.agilebits.onepassword-safari-2BUA8C4S2C (39599 - 3.9.5) 1Password
abort() called
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff94886122 __psynch_mutexwait + 10
1 libsystem_c.dylib
0x00007fff948d6ddd pthread_mutex_lock + 536
2 com.apple.CoreFoundation
0x00007fff8b72c129 CFRunLoopAddTimer + 121
3 com.apple.WebCore
0x00007fff8ab98293 WebCore::setSharedTimerFireInterval(double) + 115
4 com.apple.WebCore
0x00007fff8ab98203 WebCore::timerFired(__CFRunLoopTimer*, void*) + 51
5 com.apple.CoreFoundation
0x00007fff8b7314b4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
6 com.apple.CoreFoundation
0x00007fff8b730fcd __CFRunLoopDoTimer + 557
7 com.apple.CoreFoundation
0x00007fff8b7167b9 __CFRunLoopRun + 1513
8 com.apple.CoreFoundation
0x00007fff8b715dd2 CFRunLoopRunSpecific + 290
9 com.apple.HIToolbox
0x00007fff88b3b774 RunCurrentEventLoopInMode + 209
10 com.apple.HIToolbox
0x00007fff88b3b512 ReceiveNextEventCommon + 356
11 com.apple.HIToolbox
0x00007fff88b3b3a3 BlockUntilNextEventMatchingListInMode + 62
12 com.apple.AppKit
0x00007fff8cb38fa3 _DPSNextEvent + 685
13 com.apple.AppKit
0x00007fff8cb38862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
14 com.apple.Safari.framework
0x00007fff8f914363 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162
15 com.apple.AppKit
0x00007fff8cb2fc03 -[NSApplication run] + 517
16 com.apple.AppKit
0x00007fff8cad4656 NSApplicationMain + 869
17 com.apple.Safari.framework
0x00007fff8fae3734 SafariMain + 166
18 libdyld.dylib
0x00007fff8d6157e1 start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff948866d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff948d3f2c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff948d3cf3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff948be1b1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff94886d16 kevent + 10
1 libdispatch.dylib
0x00007fff8dc9fe26 _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff8dc9fa2a _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib
0x00007fff948866d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff948d3f2c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff948d3cf3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff948be1b1 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.WebCore
0x00007fff8a0e579b WebCore::IconDatabase::syncThreadMainLoop() + 107
3 com.apple.WebCore
0x00007fff8a0e32b4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 5:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x00007fff94886212 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff948d2b34 pthread_kill + 90
2 libsystem_c.dylib
0x00007fff94916dfa abort + 143
3 com.apple.CFNetwork
0x00007fff8dc42928 EmptyCoreSchedulingSet::~EmptyCoreSchedulingSet() + 60
4 com.apple.CFNetwork
0x00007fff8dc428c7 EmptyCoreSchedulingSet::~EmptyCoreSchedulingSet() + 9
5 com.apple.CFNetwork
0x00007fff8dc428d1 EmptyCoreSchedulingSet::~EmptyCoreSchedulingSet() + 9
6 com.apple.CFNetwork
0x00007fff8db87c95 CoreSchedulingSet::copyWithUpdatesReleaseSelf(CoreSchedulingSet const*, CoreSchedulingSet const*) const + 107
7 com.apple.CFNetwork
0x00007fff8db87995 CoreSchedulingSet::copyWithAdditionReleaseSelf(__CFRunLoop*, __CFString const*) const + 71
8 com.apple.CFNetwork
0x00007fff8dbeaac6 __executionContextSchedule_block_invoke_0 + 44
9 libdispatch.dylib
0x00007fff8dca0f3d _dispatch_call_block_and_release + 15
10 libdispatch.dylib
0x00007fff8dc9d0fa _dispatch_client_callout + 8
11 libdispatch.dylib
0x00007fff8dc9e23e _dispatch_worker_thread2 + 304
12 libsystem_c.dylib
0x00007fff948d3ceb _pthread_wqthread + 404
13 libsystem_c.dylib
0x00007fff948be1b1 start_wqthread + 13
Thread 6:: Dispatch queue: com.apple.root.default-priority
0 com.apple.CFNetwork
0x00007fff8dc4446e DYLD-STUB$$__bzero + 0
1 com.apple.CFNetwork
0x00007fff8dc41992 CoreSchedulingSet::copyOrCreate(__CFSet const*) + 36
2 com.apple.CFNetwork
0x00007fff8dc41cf2 CoreSchedulingSet::create(__CFSet const*) + 98
3 com.apple.CFNetwork
0x00007fff8db87ecc CoreSchedulingSet::copyWithAdditions(CoreSchedulingSet const*, CoreSchedulingSet const*) + 446
4 com.apple.CFNetwork
0x00007fff8db87c7d CoreSchedulingSet::copyWithUpdatesReleaseSelf(CoreSchedulingSet const*, CoreSchedulingSet const*) const + 83
5 com.apple.CFNetwork
0x00007fff8db87995 CoreSchedulingSet::copyWithAdditionReleaseSelf(__CFRunLoop*, __CFString const*) const + 71
6 com.apple.CFNetwork
0x00007fff8dbeaac6 __executionContextSchedule_block_invoke_0 + 44
7 libdispatch.dylib
0x00007fff8dca0f3d _dispatch_call_block_and_release + 15
8 libdispatch.dylib
0x00007fff8dc9d0fa _dispatch_client_callout + 8
9 libdispatch.dylib
0x00007fff8dc9e23e _dispatch_worker_thread2 + 304
10 libsystem_c.dylib
0x00007fff948d3ceb _pthread_wqthread + 404
11 libsystem_c.dylib
0x00007fff948be1b1 start_wqthread + 13
Thread 7:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff94884686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff94883c42 mach_msg + 70
2 com.apple.QuartzCore
0x00007fff890bc35b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore
0x00007fff89140e76 thread_fun + 25
4 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
5 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff94884686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff94883c42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff8b710f23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff8b716606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff8b715dd2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x00007fff950057d6 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation
0x00007fff95063842 __NSThread__main__ + 1345
7 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 9:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e0e9d66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore
0x00007fff8e30b43a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e26e0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff8e26dfd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e26e0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff8e26dfd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e26e0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff8e26dfd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff948866d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff948d3f2c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff948d3cf3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff948be1b1 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e0e9d66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore
0x00007fff8e30b43a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e26e0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff8e26dfd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e26e0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff8e26dfd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e26e0f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x00007fff8e26dfd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 18:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib
0x00007fff94884686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff94883c42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff8b710f23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff8b716606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff8b715dd2 CFRunLoopRunSpecific + 290
5 com.apple.Safari.framework
0x00007fff8fa96a0e Safari::MessageRunLoop::threadBody() + 106
6 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 19:: WebCore: Database
0 libsystem_kernel.dylib
0x00007fff948860fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff948d5fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore
0x00007fff8e0e9d2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore
0x00007fff8a6d3681 ***::PassOwnPtr<WebCore::DatabaseTask> ***::MessageQueue<WebCore::DatabaseTask>::waitForMessageFilteredWithTimeout<boo l (WebCore::DatabaseTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::DatabaseTask*), double) + 81
4 com.apple.WebCore
0x00007fff8a524963 WebCore::DatabaseThread::databaseThread() + 179
5 com.apple.JavaScriptCore
0x00007fff8e320a9f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib
0x00007fff948d1782 _pthread_start + 327
7 libsystem_c.dylib
0x00007fff948be1c1 thread_start + 13
Thread 20 Crashed:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x00007fff94887342 sigprocmask + 10
1 libsystem_c.dylib
0x00007fff94916dcd abort + 98
2 com.apple.CFNetwork
0x00007fff8dc42928 EmptyCoreSchedulingSet::~EmptyCoreSchedulingSet() + 60
3 com.apple.CFNetwork
0x00007fff8dc428c7 EmptyCoreSchedulingSet::~EmptyCoreSchedulingSet() + 9
4 com.apple.CFNetwork
0x00007fff8dc428d1 EmptyCoreSchedulingSet::~EmptyCoreSchedulingSet() + 9
5 com.apple.CFNetwork
0x00007fff8db88474 CoreStreamBase::_streamInterface_UpdateScheduling(CoreSchedulingSet const*) + 600
6 com.apple.CFNetwork
0x00007fff8dbae0af _streamScheduleUpdate(CoreStreamBase*, unsigned char, __CFRunLoop*, __CFString const*) + 60
7 com.apple.CFNetwork
0x00007fff8dbeaccc __executionContextSchedule_block_invoke_0 + 562
8 libdispatch.dylib
0x00007fff8dca0f3d _dispatch_call_block_and_release + 15
9 libdispatch.dylib
0x00007fff8dc9d0fa _dispatch_client_callout + 8
10 libdispatch.dylib
0x00007fff8dc9e23e _dispatch_worker_thread2 + 304
11 libsystem_c.dylib
0x00007fff948d3ceb _pthread_wqthread + 404
12 libsystem_c.dylib
0x00007fff948be1b1 start_wqthread + 13
Thread 20 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000014d580c00 rcx: 0x000000014d580be8 rdx: 0x0000000000000000
rdi: 0x0000000000000003 rsi: 0x000000014d580bf4 rbp: 0x000000014d580c10 rsp: 0x000000014d580be8
r8: 0x0000000000002060 r9: 0x000000014d580540 r10: 0x000000000000000a r11: 0x0000000000000246
r12: 0x000000014d580d38 r13: 0x00007f9c446601e0 r14: 0x00007f9c44074920 r15: 0x000000014d580d18
rip: 0x00007fff94887342 rfl: 0x0000000000000246 cr2: 0x00007fff7a3aafe8
Logical CPU: 0
Binary Images:
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0x7fff8bccaff7 com.apple.iCalendar (6.0 - 126.2) <67C9CA39-1D08-3750-A4E0-29047B632116> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff8bccb000 -
0x7fff8bccbffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <ECC4891A-9BA8-3C13-9A2B-6116521B7B46> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8bd85000 -
0x7fff8bd98ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff8bde3000 -
0x7fff8bdedfff com.apple.CalendarAgentLink (1.0 - 35) <F196DC3A-8881-33CF-820B-7C79E17A22F5> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink
0x7fff8bdee000 -
0x7fff8c043ff7 com.apple.CalendarStore (6.0 - 1235) <DD509F4B-646B-381E-813D-3F05DD98517B> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x7fff8c044000 -
0x7fff8c06eff7 com.apple.CoreVideo (1.8 - 99.0) <ED17EF3A-2775-3840-BBD1-6513B5B112F2> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8c06f000 -
0x7fff8c4abfff com.apple.VideoToolbox (1.0 - 926.37) <2C623B6A-42C1-30C3-93A6-0A10880D07D3> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8c4ac000 -
0x7fff8c52cff7 com.apple.ApplicationServices.ATS (332 - 341) <0CAA1A5C-59DB-3ACE-8478-05D72CBB7C76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8c52d000 -
0x7fff8c533fff com.apple.DiskArbitration (2.5 - 2.5) <348AC0CC-6BCE-3416-9141-A5C1164EDDFF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8c542000 -
0x7fff8c574fff com.apple.framework.Admin (12.0 - 12.0) <5D6978C8-0B1B-3D0E-A122-C0ABD0AA8488> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff8c575000 -
0x7fff8c580fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff8c581000 -
0x7fff8c583fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8c584000 -
0x7fff8c5a0fff com.apple.openscripting (1.3.5 - 148) <ACDE22A1-6170-3289-AF26-E501E6326BD7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8c644000 -
0x7fff8c741ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff8c742000 -
0x7fff8c8ddfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8c8de000 -
0x7fff8c914fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8c9a3000 -
0x7fff8c9bafff com.apple.GenerationalStorage (1.1 - 132.1) <EAB41613-0145-3CE5-AA60-A8A791A3EE22> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8c9bb000 -
0x7fff8c9bcff7 libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
0x7fff8c9bd000 -
0x7fff8c9befff libDiagnosticMessagesClient.dylib (7) <56A70657-E8C2-3804-AB87-77DC100512A4> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8c9bf000 -
0x7fff8c9ccfff com.apple.KerberosHelper (4.0 - 1.0) <6815439D-1A03-3251-99FE-CC24CF4C93C5> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff8c9e2000 -
0x7fff8d60cfff com.apple.AppKit (6.8 - 1187) <C9309F5C-9441-3E5B-A120-B03FEDDA63F9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8d60d000 -
0x7fff8d610fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8d613000 -
0x7fff8d616ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
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0x7fff8d640fff libsandbox.1.dylib (220) <FCD65E60-6276-3455-8A11-09864DC9A285> /usr/lib/libsandbox.1.dylib
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0x7fff8d69bfff com.apple.print.framework.PrintCore (8.0 - 387) <3CA8A004-8F93-3936-9F9E-7030BD474D2B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x7fff8daeafff libLAPACK.dylib (1073.3) <E670020A-6969-3ED7-B80B-285AE1DE5F95> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8daeb000 -
0x7fff8db26fff com.apple.LDAPFramework (2.4.28 - 194.5) <012E3038-92EA-3DC8-82B1-A71462DDAE9E> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
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0x7fff8dc9aff7 com.apple.CFNetwork (596.0.1 - 596.0.1) <82109BE9-19E2-399B-BACD-23D53814B873> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8dc9b000 -
0x7fff8dcb0ff7 libdispatch.dylib (228.18) <0B6B6E7F-4D8A-3F3B-A4BF-6CF34638DBBB> /usr/lib/system/libdispatch.dylib
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0x7fff8dd1eff7 com.apple.framework.IOKit (2.0 - 755.9.7) <9B7C5E7A-3F7A-3E70-8179-4384992B84E0> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8dd1f000 -
0x7fff8dd45fff com.apple.framework.familycontrols (4.0 - 400) <B296674D-6D0B-323D-84C0-1D356F6F3BFA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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0x7fff8ddaffff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
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0x7fff8ddbbfff com.apple.CommonAuth (3.0 - 2.0) <74A86DDD-57D0-3178-AB74-E1F31DBFFC39> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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0x7fff8ddbcfff com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x7fff8ddbd000 -
0x7fff8ddd4fff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5BSelect Safari ▹ Preferences ▹ Extensions from the Safari menu bar. If any extensions are installed, disable them and test.
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Trouble with Mac mini and samsung 5 series tv
Hi there, have just bought a second hand mini and trying to hook it up to my samsung 5 serties tv!!! easy or so i thought!! iget the apple loading screen (grey one!) and then it goes blank and nothing else happens! has anyone got any suggestions? thanks in advance!
If you look through the threads here you'll find that this sort of issue has come up quite often, both with TVs and even with some monitors. Typically the problem is that once the system has booted to the point that the screen changed from the grey one with Apple logo, it's loading the preferences previously set in MacOS. When that happens, if the system has display preferences set that the display itself can't work with, the screen will generally go blank, or show a very distorted or rolling image. If your mini had previously been used with a relatively high resolution or refresh rate setting which your TV can't cope with, it means you need to reset the mini's preferences to something more basic, at least to get you going.
You can do this in a number of ways, but the easiest is probably to go ahead and connect the system to a computer monitor and boot it up, then set the display preferences to something very basic such as 800x600. If you don't have a computer monitor to connect to, then instead, boot the system into safe mode by holding the shift key down as the system boots. This should set it to a basic resolution the TV can manage. Open the display preference pane and set a 800x600 resolution.
If that still doesn't help, boot again (to computer monitor or into safe mode) and in the Finder's Edit menu, use the Find command to search for all instances of 'windowserver' (no quotes) and drag all instances found (there should be 3 or 4) to the trash. These are the files that tell MacOS what settings to use for the display, so trashing them will prevent the system using previously settings. After that, reboot normally. With those files missing, the Mac will create new ones when it boots and loads MacOS, giving you a usable display at low resolution. You should be able to work from there to get the correct resolution set for your TV. -
Troubles with Mac connect to PC based wireless?
Sorry, this is probably an extremely moronic question, but i really need help. we have DSL internet being run through a wireless SBC router. the PC's in the House (XP) pick up the wireless network fine, but the Macs on the other hand, do not. I have an Airport Extreme card in my G4 mirror door, and in the airport connect, it doesn't even list the network that i'm trying to connect to. i've been entering the network name in various fields, as well as the network password (WEP network), but it always says there is an error connecting.
On the PC's, we were able to just see the network, connect, and enter the password. The mac's, however, cannot even find the network to connect to. this is quite frustrating. do i need to plug an actual Apple Airport into the SBC router to get signal in the MAC? i sure hope not. HELP is much appreciated!!! many thanks everyone!The only PowerMac G4 model in which you can use an Airport Extreme card is the one with the 800MBps Firewire interface. Suffice it to say that if your Mac now has an Airport menu item (and it certainly seems yours does) then you have the correct card and your Mac has recognized its installation.
However - when you installed the card - did you also remember to plug the internal Airport antenna cable into its socket on the Airport card itself. The antenna plug connector must be FULLY seated into its socket - and doing that properly takes a fair bit of force. -
TROUBLE with Mac OS X Tiger install on G4 iMac 1.25 GHz
Trying to install retail copy of Mac OS X Tiger 10.4 onto an iMac G4 1.25 GHz running OS X 10.3.9. The DVD shows up on the desktop when inserted, but after clicking install and waiting for the reboot, the system just loads OS X 10.3.9 and NOT the 10.4 setup.
Inserting the CD and holding "C" during startup yields the blinking system folder with the question mark.
Apparently no firmware updates are needed and the iMac meets the requirements. Any ideas, suggestions, or workarounds are much appreciated.
I also have a MacBook Pro (Intel, of course), and was wondering if there was any way to use it to install the PPC version of 10.4 on the iMac. (Can I boot the iMac as target disk mode on my MBP and install the PPC version of Tiger onto it that way? I don't know if that will work with the intel/ppc hiccup.)
Someone please tell me how to get this working!Yes, unless you have the original install disks that came with the computer ( with iLife included) you will have to buy iLife. However, iLife 11 requires an intel processor and snow leopard. If you don't meet those requirements you should try to find an older version. ( usually you can find something on amazon.com)
David -
Trouble with mac drivers installing correctly on windows xp on macbook
i just got my new macbook and have figured out how to get boot camp and got a version of windows xp.
everything successfully installed except what seems to be the most important part. when my mac osx driver cd comes to one of the last steps where it says its "registering" something. then the box comes up where it gives me the choice of the recomended STOP instalation or to continue the instalation. i chose cotinue instalation as intructed in the bootcamp set up guide and the same choice box appears again. after i choose to continue for the second time a fatal error message occurs and says that nothing really got installed.
If anybody could help me out at all with this is would be greatly appreciated.
thanks in advance for any and all advice!There is a discussion group for Boot Camp. Search in that group for answers, this has been covered before.
Remember you are not only using beta software you are using it to install Windows.
Before heading off in a great search in the Boot Camp discussions... Be absolutely certain that you have WinXP (Pro or Home) with Service Pack 2 (SP2) installed. While in WinXP right click on "My Computer" and select "Properties", it will tell you if this is true.
Some folks have resorted to unpacking the driver file & installing each one at a time. The drivers can be unpacked using a command line switch. I don't remember the exact syntax - but a quick search in the Boot Camp discussion group should bring you the answer.
Good luck! And remember... BACK UP your OSX data!
Steve -
Bluetooth trouble with Mac Pro
Hi
I have recently bought a D-Link DBT-120 Bluetooth Adapter for my Mac Pro and i am losing connection with my devices on waking the Mac Pro from sleep, both my Logitech Bluetooth Mouse and a Jabra headset. Typically I need to disconnect and reconnect the adapter before they will work again. Does anyone know what i can do to get this working properly. I get the same issues whether i plug the adapter into the front of the Mac Pro or the back of my Cinema Display which is ideally where i would like to connect it.
thanks
nickHi clemenbw,
Welcome to the Apple Support Communities!
In your situation, I would recommend reading over the attached article to help you troubleshoot your Magic Mouse Bluetooth connectivity issues.
Troubleshooting wireless mouse and keyboard issues
Have a great day,
Joe -
Troubles with mac book pro tv display
We have a Sony tv and our new Mac Book Pro is connected with an HDMI cable and adapter specifically ordered for this set up.
when It's connected I get the Solar system page (the one that comes standard with the laptop) I have a diffrent wall paper up and none of my open windows show up..
Detecting Displays doesn't do much Perhaps I'm missing something?That's called "extended desktop mode". It's a logical extension of the desktop off to the right of your Mac monitor. Grab a window and drag it off the right side of your screen and it will appear on the TV.
You can mirror your monitors by pressing CMD F1.
These settings are in System Preferences > Displays > Arrangement tab.
Regards,
Captfred -
Anyone else having trouble with .Mac servers?
I can get nothing at the moment from the iDisk with a browser; not even from the Sites folder with the old homepage url. One error message I receive is actually a 403:
Even images used in previous posts here, hosted on the iDisk, are not rendering:
http://discussions.apple.com/message.jspa?messageID=7506050#7506050
Anyone else having difficulties?
P.S. ...and now this error:.Mac to shut down Wednesday in advance of MobileMe launch
According to a .Mac support page, and Macworld the .Mac service will be taken offline at 6 p.m. PT on Wednesday, July 9.
There is a lot of new info here about any help we may need, and what all has been going on:
http://www.apple.com/support/dotmac/
http://www.macworld.com/article/134325/2008/07/mobileme.html?t=232
Look at the +System Status+ to the right of the page.
MobileMe Launch 7/9/2008, started at 8pm PT
With the exception of the new web apps, all of the following services are available: Mail, iChat, iDisk, Sync, Back to My Mac, and all published pages, including Galleries and iWeb sites.
The MobileMe web apps will be available as soon as possible.
+System Status:+
Recent History
07.08.2008:: 2:45PM - 03:15PM PT
".Mac members experienced difficulties viewing published pages. Normal service has been restored. We apologize for any inconvenience." -
Troubles with Mac Wireless connection from a PC
Okay, I'm a novice with proper technical terms, but I'll try and describe the problem best I can.
Here's what we have: Mac desktop computer, hooked up to the internet. That Mac desktop has wireless, and is able to transfer that internet connection to other wireless computers. We also have a Mac laptop and a Dell laptop. When the security is turned off, both laptops can pick up the connection just fine.
However, we want the security on for obvious reasons, and when it is turned on, the Mac laptop logs in, no problems. The Dell laptop sees the wireless network, but when I try to connect, it asks me for the Network Key and no matter what we try it will not work.
Anyone know how to solve this problem - other than throwing the Dell out the window and getting a Mac laptop?However, we want the security on for obvious reasons,
and when it is turned on, the Mac laptop logs in, no
problems. The Dell laptop sees the wireless network,
but when I try to connect, it asks me for the Network
Key and no matter what we try it will not work.
Anyone know how to solve this problem
You can't solve this problem.
When using a Mac as a software base station (sharing internet via Airport) a non-Mac will NOT be able to connect if you use a password.
The only real option is to use a wireless router. -
Can somebody please help me? I'm having trouble with Mac OS X Lion.
Ok so, I left my screen-saver on all night, without the adapter plugged and it had died over night, I thought since it would just die on its own it won't be as bad...but when I tried to restart it, it was stuck on the apple icon and continuously kept loading. So I grabbed my phone and looked up how to recover my Mac and in which it worked, bringing me to the Utility Panel. But now, I want to reinstall Mac OS X Lion, but it won't allow me, because my files are too full and I can't get back on my homepage, to delete them by the Start up disk. So, how can I delete all the files and re-boot Mac OS X Lion? Or how can I safely back up my files or more "free spacing"? I don't have an extra hard drive disk or anything. So I was just thinking about completely re-starting everything. 0 files for everything. So, someone please, please help! This is really getting on my last nerve /:
Without a backup drive to use you can only free up space by deleting files:
Freeing Up Space on The Hard Drive
See Lion's Storage Display.
You can remove data from your Home folder except for the /Home/Library/ folder.
Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
Also see Freeing space on your Mac OS X startup disk.
Remember that must moving files into the Trash does not delete them completely. You must also Empty the Trash in order to recover the space they occupied on the hard drive.
Beyond that you can install from scratch:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Trouble with Mac and Cable Modem
Every time I turn on my Mac I have to reboot my modem. I have to unplug every cable and leave for a few minutes before I can hook everything back up. Sometimes I even have to plug my modem into a different cable outlet to reset it. Is this an issue with my internet cable provider or do I need to adjust a setting on my Mac. This is has become very aggravating and any help would be appreciated. Thanks, Ben.
I am having the same issue I think. I have a Motorola hooked up to my Airport Extreme. The last 5 mornings I haven't been able to access the internet. Yesterday I went and checked the lights on the front of the modem and noticed that only the top 2 were lit- the third one blinked. So I reset the modem. Worked fine the rest of the day. This morning I booted up my MBP and same thing. Looked at the lights- the third light is just blinking. Called Comcast and they checked. Said my modem was 'offline' and not connecting. Said that it had gone bad- I suspected so. Not too long ago we had to replace the old Apple router with a new one so I was guessing that the modem was bad and they confirmed it. So I will be shopping for a new one. FYI- reset the modem again this morning after talking to Comcast and it's working fine. Just thought I'd chime in. Judy
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