Trouble with Photoshop Updates.

For about 3 weeks Photoshop will not update when message comes that new updates are available. I have the Creative Cloud subscription. All the other applications update with no problem. Any thoughts? A solution?

Finally - got the Administrator enabled successfully. Thanks for the
additional instructions. Restarted the computer after trying to update
Photoshop and getting another failed update message thinking it needed that
to make the Administrator enabling effective. After the restart, attempted
to update again and the got the same error I've been getting all along
that there was an problem updating Photoshop CS6 and to see the box below
for specifics. The box info stated "errors occurred during installation
(U44M1P7) and gave a link for more details. When I opened the link, it's a
listing of all the applications with various dates that something
occurred. There is an entry for Photoshop with today's date.
What is the problem here? I pay a monthly subscription for this service
that seems to work for every application other than the one where I'm
currently taking a class. This is crazy! This application update has
failed since June. I need a refund for not getting the services I've paid
for under my contract.
Margaret Barnes
Margaret Barnes
"Even a sheet of paper has two sides."

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I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state. I have tried signing out/in of my account, rebooting and removing/re-installing the apps. This started shortly after going to iOS 5 but I am not certain if that is related. All updates that I try now are stuck in "waiting". I also tried removing the apps and then installing via iTunes desktop sync with no improvement. The only thing that I have not tried so far is a restore to a prior iPhone backup. I have not been able to find anything to indciate what the updates on waiting on. There is plenty of space on the iPhone (16gb available). Any suggestions on what to try next?

Hello there, Missy.
First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
1. From the Home screen, tap the iTunes app.
2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
3. Enter your account name and password if prompted.
4. Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
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via whatheck
Thanks for reaching out to Apple Support Communities.
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Pedro.

Trouble with Photoshop Cs6

Having trouble with Photoshop cs6. Brushes that i have downloaded from 3rd party websites were deleted from Photoshop after months of use. We replaced all the brushes 1 by 1 but now there is an extreme lag in almost every function in photoshop that i had never experienced before. Dont know what is going wrong.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

TS5376 I am having trouble with an update. Now my Itunes won't open. i see the instructions to uninstall Itunes. My concern is will I loose all my music by doing so?

I am havign trouble with an update. Now my Itunes will not open. I see the instructions on how to uninstall and reinstall Itunes. will I loose my music as a result fo uninstalling Itunes?

You music is safe. You should backup the library anyway.
See Troubleshooting issues with iTunes for Windows updates.
tt2

Having trouble with itunes update. Error with itunes64.msi. Windows 8.1 64 bit. Thanks.

Having trouble with itunes update. Error with itunes64.msi. Windows 8.1 64 bit. I tried uninstalling, but I am stuck now trying to reinstall.
It says itcan't find the itunes64.msi destination folder.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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Anyone having trouble with Photoshop CS6 with Intuos3?

I've been using CS6 since just after the Beta was released and I like many of the new features. I would probably love the software if not for one huge problem I'm having... no pressure sensitivity with my Intuos3.
My Intuos3 works fine with CS2 and CS3 but not with CS6. I even unistalled all versions of Photoshop except for CS6 in case there was some sort of conflict going on but still no pressure sensitivity. Reinstalled CS3 and it works fine in that application, and still not in CS6.
Does anyone else have this issue? I believe it must be a CS6 issue and not an Intuos3 issue for the fact that my tablet works just fine with previous versions of Photoshop.

No, Wacom tablets are working fine for most people.
Those who've had trouble found that updating the driver or reinstalling the driver solved the problem.
If you continue to have trouble, you probably want to contact Wacom and have them help you troubleshoot the driver.

Problems with Photoshop Updates (12.0.3, 12.0.4)

When i tried to install the photoshop updates 12.0.3 and 12.0.4, it doesn't worked (win7, 64bit). So i reinstalled photoshop and tried again to install the updates, but it failed again. After ps deinstallation and installation, the update of the clean version 12.0 from within photoshop now worked and i got a 12.0.4 version.
But what's about the updates before (12.0.1/2/3) ? Must i install them too ? Must it be installed before the 12.0.4 ? Where can i find the download-files for the updates 12.0.1 and 12.0.2 ? Why failed the installation of the update 12.0.3 again (after the 12.0.4 install) ?
thx.
aamudater.log
2011-05-17T20:21:12: >>> Adobe Updater Log Begin >>>
2011-05-17T20:21:12: Application Version: 1.0.0.67
2011-05-17T20:21:12: cmdline option: -logFile = C:\Users\workroom\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
2011-05-17T20:21:12: cmdline option: -logLevel = 2
2011-05-17T20:21:12: StartupUtility : Loaded at startup/logon.
2011-05-17T20:21:12: Non-admin user on Vista.. Checking for UAC now..
2011-05-17T20:21:12: UCIsUpdaterEnabled : UpdaterIsEnabled.
2011-05-17T20:21:12: Updater has never been run on the machine.
2011-05-17T20:21:12: StartupUtility : Window is NOT Elapsed.
2011-05-17T20:21:12: <<< Adobe Updater Log End <<<
2011-05-17T20:25:43: >>> Adobe Updater Log Begin >>>
2011-05-17T20:25:43: UpdaterCoreImpl::InitLogFile : Application Version 1.0.0.67
2011-05-17T20:25:43: UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\workroom\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
2011-05-17T20:25:43: UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
2011-05-17T20:25:43: UpdaterCore : Returning from << UCInitialize >> Returning with outErr Value => = 0
2011-05-17T20:25:43: is task present thread returns true.
2011-05-17T20:25:43: UCCheckForUpdates : Fallback task is present we need to delete it.
2011-05-17T20:25:43: remove current task thread returns true.
2011-05-17T20:25:43: UCCheckForUpdates : Successfully deleted the fallback task.
2011-05-17T20:25:44: Returning from << UCCheckForUpdates >> call with outErr value - = 0
2011-05-17T20:25:44: CFU(Webfeed): OS Version has changed. Whole webfeed will be downloaded
2011-05-17T20:25:44: CFU(Webfeed): A new channel has been detected. Whole webfeed will be downloaded
2011-05-17T20:25:44: CFU(Webfeed): Webfeed has been segmented, Whole webfeed will be downloaded.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeDreamweaverCS5-11.0/11.0.4 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeDreamweaverCS5LangPackde_DE-11/11.0.4 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update PhotoshopCameraRaw-6.0/6.4.068 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeInDesignCS5-7.0/7.0.4.553 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeInDesignCS5ApplicationLanguageFilesde_DE-7.0/7.0.4.553 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeExtensionManagerCS5-5.0/5.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeIllustratorCS5-15.0/15.0.2 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobePixelBenderToolkit2-2.0/2.5.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): A higher Update 6.4.068 is already present for PhotoshopCameraRaw-6.0
2011-05-17T20:25:44: CFU(Webfeed): A higher Update 6.4.068 is already present for CameraProfilesInstaller-6.0
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeIllustratorCS5-15.0/15.0.2 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeBridgeCS5-4.0/4.0.4 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeBridgeCS5-4.0/4.0.4 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeBridgeCS5-4.0/4.0.4 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeBridgeCS5-4.0/4.0.4 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeBridgeCS5-4.0/4.0.4 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeExtendScriptToolkitCS5-3.5.0/3.5.0 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeExtendScriptToolkitCS5-3.5.0/3.5.0 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeExtendScriptToolkitCS5-3.5.0/3.5.0 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update FlashPro11/11.0.2 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeAPE3_Win64_NoLocale/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeMediaEncoderCS5X64-5.0/5.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): A higher Update 6.4.068 is already present for PhotoshopCameraRaw-6.0
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeCSXSInfrastructureCS5-2/2.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeCSXSInfrastructureCS5-2/2.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeCSXSInfrastructureCS5-2/2.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeCSXSInfrastructureCS5-2/2.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeCSXSInfrastructureCS5-2/2.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeCSXSInfrastructureCS5-2/2.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): A higher Update 2.5.1 is already present for AdobePixelBenderToolkit2-2.0
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeDeviceCentralCS5-3.0/3.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update DeviceCentral3LP-de_DE/3.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeXMPPanelsCS5-3.0/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeXMPPanelsCS5-3.0/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeXMPPanelsCS5-3.0/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeXMPPanelsCS5-3.0/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeXMPPanelsCS5-3.0/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AdobeXMPPanelsCS5-3.0/3.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update FlashPro11/11.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update AIR2ForFlashPro11de_DE/2.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Update iPhonePackager1ForFlashPro11/1.0.1 already present.
2011-05-17T20:25:44: CFU(Webfeed): Getting update info manifest for update refID: AdobeDreamweaverCS5LangPackde_DE-11/11.0.1
2011-05-17T20:25:45: CFU(Webfeed): Detected a combo patch with update refID = AdobeDreamweaverCS5LangPackde_DE-11/11.0.1
2011-05-17T20:25:45: CFU(Webfeed): Getting update info manifest for update refID: AdobeDreamweaverCS5-11.0/11.0.1
2011-05-17T20:25:45: CFU(Webfeed): Detected a combo patch with update refID = AdobeDreamweaverCS5-11.0/11.0.1
2011-05-17T20:25:45: CFU(Webfeed): Getting update info manifest for update refID: AdobePhotoshopCS5Support-12.0/12.0.1.1
2011-05-17T20:25:45: CFU(Webfeed): Detected a combo patch with update refID = AdobePhotoshopCS5Support-12.0/12.0.1.1
2011-05-17T20:25:45: CFU(Webfeed): Getting update info manifest for update refID: AdobeDreamweaverCS5LangPackde_DE-11/11.0.2
2011-05-17T20:25:45: CFU(Webfeed): Detected a combo patch with update refID = AdobeDreamweaverCS5LangPackde_DE-11/11.0.2
2011-05-17T20:25:45: CFU(Webfeed): Getting update info manifest for update refID: AdobeDreamweaverCS5-11.0/11.0.2
2011-05-17T20:25:45: CFU(Webfeed): Detected a combo patch with update refID = AdobeDreamweaverCS5-11.0/11.0.2
2011-05-17T20:25:45: CFU(Webfeed): Getting update info manifest for update refID: AdobeInDesignCS5ApplicationLanguageFilesde_DE-7.0/7.0.2.522
2011-05-17T20:25:45: CFU(Webfeed): Detected a combo patch with update refID = AdobeInDesignCS5ApplicationLanguageFilesde_DE-7.0/7.0.2.522
2011-05-17T20:25:45: CFU(Webfeed): Getting update info manifest for update refID: AdobeInDesignCS5-7.0/7.0.2.522
2011-05-17T20:25:45: CFU(Webfeed): Detected a combo patch with update refID = AdobeInDesignCS5-7.0/7.0.2.522
2011-05-17T20:25:45: CFU(Webfeed): Getting update info manifest for update refID: AdobeDreamweaverCS5-11.0/11.0.3
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = AdobeDreamweaverCS5-11.0/11.0.3
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: AdobeDreamweaverCS5LangPackde_DE-11/11.0.3
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = AdobeDreamweaverCS5LangPackde_DE-11/11.0.3
2011-05-17T20:25:46: CFU(Webfeed): ComboPatch: Downloading master update manifest for update refID = AdobeDreamweaverCS5-11.0/11.0.3
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: AdobeDreamweaverCS5-11.0/11.0.3
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = AdobeDreamweaverCS5-11.0/11.0.3
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: AdobeInDesignCS5-7.0/7.0.3.535
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = AdobeInDesignCS5-7.0/7.0.3.535
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: AdobeInDesignCS5ApplicationLanguageFilesde_DE-7.0/7.0.3.535
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = AdobeInDesignCS5ApplicationLanguageFilesde_DE-7.0/7.0.3.535
2011-05-17T20:25:46: CFU(Webfeed): ComboPatch: Downloading master update manifest for update refID = AdobeInDesignCS5-7.0/7.0.3.535
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: AdobeInDesignCS5-7.0/7.0.3.535
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = AdobeInDesignCS5-7.0/7.0.3.535
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: AdobePhotoshopCS5Support-12.0/12.0.2
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = AdobePhotoshopCS5Support-12.0/12.0.2
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: PhotoshopCameraRaw64bit-6.0/6.3.050
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = PhotoshopCameraRaw64bit-6.0/6.3.050
2011-05-17T20:25:46: CFU(Webfeed): ComboPatch: Downloading master update manifest for update refID = PhotoshopCameraRaw-6.0/6.3.050
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: PhotoshopCameraRaw-6.0/6.3.050
2011-05-17T20:25:46: CFU(Webfeed): Detected a combo patch with update refID = PhotoshopCameraRaw-6.0/6.3.050
2011-05-17T20:25:46: CFU(Webfeed): Getting update info manifest for update refID: AdobePixelBenderToolkit2-2.0/2.5
2011-05-17T20:25:47: CFU(Webfeed): Detected a combo patch with update refID = AdobePixelBenderToolkit2-2.0/2.5
2011-05-17T20:25:47: CFU(Webfeed): Getting update info manifest for update refID: AdobePhotoshopCS5Support-12.0/12.0.3
2011-05-17T20:25:47: CFU(Webfeed): Detected a combo patch with update refID = AdobePhotoshopCS5Support-12.0/12.0.3
2011-05-17T20:25:47: CFU(Webfeed): Getting update info manifest for update refID: AdobePhotoshopCS5Support-12.0/12.0.4
2011-05-17T20:25:47: Check for Updates was done successfully.
2011-05-17T20:30:33: Check for Updates was done successfully.
2011-05-17T20:30:33: UCIsSelfUpdateAvailable : Function returned with value => = 0
2011-05-17T20:30:33: UCIsSelfUpdateAvailable : Is BOB downloaded => = 0
2011-05-17T20:30:33: UCDownloadUpdates : (A) UCIsSelfUpdateAvailable API returned value = 0
2011-05-17T20:30:33: Stepped into << AdobeUpdaterCreateThread >> API
2011-05-17T20:30:33: Returning from << AdobeUpdaterCreateThread >> API
2011-05-17T20:30:33: StartUpdateInstallerSubsystem : LaunchUpdateInstallerAsAdmin before.
2011-05-17T20:30:33: ThreadInstallRequestHandler : Creating new IPC Object for Install control
2011-05-17T20:30:33: ThreadInstallRequestHandler : Initializing IPC channel for Install control
2011-05-17T20:30:33: ThreadInstallRequestHandler : Releasing kSyncUpdaterCoreIPCInitializationWaitKey Lock after IPC Channel.
2011-05-17T20:30:33: ThreadInstallRequestHandler : Acquiring kSyncUpdaterCoreIPCRecvPacketWaitKey Lock before re intializing IPC Channel.
2011-05-17T20:30:33: LaunchUpdateInstallerAsAdmin: UpdateInstaller utility path is : = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\UWA\Adobe Application Manager (Updater).exe
2011-05-17T20:30:33: LaunchUpdateInstallerAsAdmin: sCmdLineArgs1 is : = -mode=productupdate
2011-05-17T20:30:33: LaunchUpdateInstallerAsAdmin: sCmdLineArgs2 is : = -appDataDir=C:\Users\workroom\AppData\Local\Adobe\AAMUpdater\1.0
2011-05-17T20:30:33: LaunchUpdateInstallerAsAdmin: sCmdLineArgs3 is : = -deploymentEnginePath=C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\DWA\Setup.exe
2011-05-17T20:30:33: Stepped into << AdobeUpdaterCreateNewProcess >> API
2011-05-17T20:30:33: AdobeUpdaterCreateNewProcess : About to launch executable at = C:\Progm Files (x86)\Common Files ........
2011-05-17T20:30:33: AdobeUpdaterCreateNewProcess : Working Dir will be   = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\UWA
2011-05-17T20:30:41: AdobeUpdaterCreateNewProcess : Executable launch was successful.
2011-05-17T20:30:41: Returning from << AdobeUpdaterCreateNewProcess >> API
2011-05-17T20:30:41: LaunchUpdateInstallerAsAdmin: UpdateInstaller launch executed successfully.
2011-05-17T20:30:41: StartUpdateInstallerSubsystem : Releasing kSyncUpdaterCoreIPCRecvPacketWaitKey Lock.
2011-05-17T20:30:41: StartUpdateInstallerSubsystem : Acquiring kSyncUpdaterCoreIPCInitializationWaitKey Lock before intializing IPC Channel.
2011-05-17T20:30:41: StartUpdateInstallerSubsystem : Acquiring kSyncUpdaterCoreIPCAckPacketWaitKey Lock before re intializing IPC Channel.
2011-05-17T20:30:41: InstallRequest_MessageHandler_kID_Ack : Received kID_Ack packet from Installer sub-system.
2011-05-17T20:30:41: StartUpdateInstallerSubsystem : Received ACK from Update Installer subsystem for Initialization.
2011-05-17T20:30:41: Returning from << UCDownloadUpdates >> call with outErr value = 0
2011-05-17T20:30:41: ThreadDownloadUpdates: Downloading installer for update refID: AdobePhotoshopCS5Support-12.0/12.0.4
2011-05-17T20:32:13: ThreadDownloadUpdates: Going for certificate based signature check for the downloaded installer
2011-05-17T20:32:14: ThreadDownloadUpdates: Validation for the downloaded Installer: PASSED
2011-05-17T20:32:14: UCGetprogress : (B) Download thread is completed and is closed successfully.
2011-05-17T20:32:14: UCGetprogress : Updates download returning state for reffId = AdobePhotoshopCS5Support-12.0/12.0.4
2011-05-17T20:32:14: UCGetprogress : Updates download returning state     = 22
2011-05-17T20:32:14: UCGetprogress : Updates download returning outError = 0
2011-05-17T20:32:14: UCGetprogress : Updates download returning percent   = 100
2011-05-17T20:32:14: UCIsSelfUpdateAvailable : Function returned with value => = 0
2011-05-17T20:32:14: UCIsSelfUpdateAvailable : Is BOB downloaded => = 0
2011-05-17T20:32:14: Check for Updates was done successfully.
2011-05-17T20:32:14: UCGetprogress : (B) Download thread is completed and is closed successfully.
2011-05-17T20:32:14: UCGetprogress : Updates download returning state for reffId = AdobePhotoshopCS5Support-12.0/12.0.4
2011-05-17T20:32:14: UCGetprogress : Updates download returning state     = 22
2011-05-17T20:32:14: UCGetprogress : Updates download returning outError = 0
2011-05-17T20:32:14: UCGetprogress : Updates download returning percent   = 100
2011-05-17T20:32:14: UCIsSelfUpdateAvailable : Function returned with value => = 0
2011-05-17T20:32:14: UCIsSelfUpdateAvailable : Is BOB downloaded => = 0
2011-05-17T20:32:14: UCInstallUpdates : (B) UCIsSelfUpdateAvailable API returned value = 0
2011-05-17T20:32:14: UCInstallUpdates : Sending install request to Update Installer for reffID = -reffIDs=AdobePhotoshopCS5Support-12.0/12.0.4
2011-05-17T20:32:15: InstallRequest_MessageHandler_kID_Progress : Received UNPACKING progress percent = = 3
2011-05-17T20:32:17: InstallRequest_MessageHandler_kID_Progress : Received UNPACKING progress percent = = 9
2011-05-17T20:32:18: InstallRequest_MessageHandler_kID_SwitchPipe : UpdateRefID = AdobePhotoshopCS5Support-12.0/12.0.4|Photoshop 12.0.4 update for Photoshop CS5
2011-05-17T20:32:18: InstallRequest_MessageHandler_kID_SwitchPipe : Last UNPACKING percent (after switch) till any further progress = = 13
2011-05-17T20:32:18: Stepped into << AdobeUpdaterCreateThread >> API
2011-05-17T20:32:18: Returning from << AdobeUpdaterCreateThread >> API
2011-05-17T20:32:18: ThreadInstallProgressHandler : Creating new IPC Object for Progress for install progress
2011-05-17T20:32:18: ThreadInstallProgressHandler : Initializing IPC channel for install progress
2011-05-17T20:32:18: InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
2011-05-17T20:32:18: InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
2011-05-17T20:32:19: InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
2011-05-17T20:32:19: InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
2011-05-17T20:32:20: InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
2011-05-17T20:32:20: InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
2011-05-17T20:32:21: InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
2011-05-17T20:32:21: InstallProgress_MessageHandler_kID_Invalid : Got kID_Invalid packets.
2011-05-17T20:32:21: InstallProgress_MessageHandler_kID_Progress : Received kID_Progress packet and the progress percent is = 0
2011-05-17T20:32:33: InstallProgress_MessageHandler_kID_Error : WARNING - Received kID_Error packet with errorCode from Switched pipe with errcode = = 19
2011-05-17T20:32:33: InstallProgress_MessageHandler_kID_Error : Conflicting process is running.block:Adobe Photoshop CS5 (Photoshop.exe)
2011-05-17T20:32:34: UCGetprogress : Updates install returning state for reffId = AdobePhotoshopCS5Support-12.0/12.0.4
2011-05-17T20:32:34: UCGetprogress : Updates install returning state     = 45
2011-05-17T20:32:34: UCGetprogress : Updates install returning outError = 19
2011-05-17T20:32:34: UCGetprogress : Updates install returning percent   = 0
2011-05-17T20:32:51: UCUserAction : Sending kID_RequestResume packet to Setup launched via Updater.
2011-05-17T20:32:57: InstallProgress_MessageHandler_kID_Progress : Received kID_Progress packet and the progress percent is = 75
2011-05-17T20:33:07: InstallProgress_MessageHandler_kID_Progress : Received kID_Progress packet and the progress percent is = 91
2011-05-17T20:33:16: InstallProgress_MessageHandler_kID_Done : Received kID_Done packet from Switched pipe.
2011-05-17T20:33:16: InstallProgress_MessageHandler_kID_Done : Received errorcode from Switched pipe. = 0
2011-05-17T20:33:16: InstallProgress_MessageHandler_kID_Done : Received message from Switched pipe.0
2011-05-17T20:33:16: ThreadInstallProgressHandler : Terminating IPC channel for install progress
2011-05-17T20:33:16: ThreadInstallProgressHandler : Releasing IPC Object for install progress
2011-05-17T20:33:16: NotifyResultToInstallerSubSystem : Sending packet with id = 9
2011-05-17T20:33:17: InstallRequest_MessageHandler_kID_Done : Received packet kID_Done from Installer sub-system.
2011-05-17T20:33:17: InstallRequest_MessageHandler_kID_Done : ThreadInstallProgressHandler thread is terminated.
2011-05-17T20:33:17: UCGetprogress : Updates install returning state for reffId = AdobePhotoshopCS5Support-12.0/12.0.4
2011-05-17T20:33:17: UCGetprogress : Updates install returning state     = 23
2011-05-17T20:33:17: UCGetprogress : Updates install returning outError = 0
2011-05-17T20:33:17: UCGetprogress : Updates install returning percent   = 100
2011-05-17T20:33:23: EndUpdateInstallerSubsystem : Sent Packet kID_Done to Installer sub-system.
2011-05-17T20:33:23: Entering into <<TerminateUpdaterCoreIPCAndWaitforThread>>.
2011-05-17T20:33:23: TerminateUpdaterCoreIPCAndWaitforThread : Setting both IPC loop control variable to false.
2011-05-17T20:33:23: TerminateUpdaterCoreIPCAndWaitforThread : Waiting for ThreadInstallRequestHandler to complete.
2011-05-17T20:33:23: Stepped into << AdobeUpdaterWaitOnThread >> API
2011-05-17T20:33:23: InstallRequest_MessageHandler_kID_Invalid : GOT kID_Invalid.
2011-05-17T20:33:23: ThreadInstallProgressHandler : Terminating IPC channel for Install control
2011-05-17T20:33:23: ThreadInstallProgressHandler : Releasing IPC Object for Install control
2011-05-17T20:33:23: Returning from << AdobeUpdaterWaitOnThread >> API
2011-05-17T20:33:23: Returning from <<TerminateUpdaterCoreIPCAndWaitforThread>>.
2011-05-17T20:33:23: Returning from << UCTerminate >> call with value = 1
2011-05-17T20:33:23: UpdaterCoreImpl::ShutdownLogFile : Going to call ShutdownESDLogFile()
2011-05-17T20:33:23: <<< Adobe Updater Log End <<<
2011-05-17T20:51:12: >>> Adobe Updater Log Begin >>>
2011-05-17T20:51:12: UpdaterCoreImpl::InitLogFile : Application Version 1.0.0.67
2011-05-17T20:51:12: UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\workroom\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
2011-05-17T20:51:12: UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
2011-05-17T20:51:12: UpdaterCore : Returning from << UCInitialize >> Returning with outErr Value => = 0
2011-05-17T20:51:13: UCProcessPatchProgress : Receive Packet ID = . = 0
2011-05-17T20:51:18: UCProcessPatchProgress : Receive Packet ID = . = 9
2011-05-17T20:51:21: UCProcessPatchProgress : Receive Packet ID = . = 13
2011-05-17T20:51:21: UCProcessPatchProgress : Received Done from patch installer along with exit code value7
2011-05-17T20:51:21: UCGetprogress : Updates install returning state for reffId = AdobePhotoshopCS5Support-12.0/12.0.3
2011-05-17T20:51:21: UCGetprogress : Updates install returning state     = 44
2011-05-17T20:51:21: UCGetprogress : Updates install returning outError = 7
2011-05-17T20:51:21: UCGetprogress : Updates install returning percent   = 0
2011-05-17T20:51:25: Returning from << UCTerminate >> call with value = 1
2011-05-17T20:51:25: UpdaterCoreImpl::ShutdownLogFile : Going to call ShutdownESDLogFile()
2011-05-17T20:51:25: <<< Adobe Updater Log End <<<

wr2010 wrote:
the update of the clean version 12.0 from within photoshop now worked and i got a 12.0.4 version.
But what's about the updates before (12.0.1/2/3) ? Must i install them too ?
No. The updates are always cumulative.
You are fully up to date.
-Noel

Still having trouble with Photoshop CC

Hi,
I've continuing to have problem painting in Photoshop, and was wondering if anyone else was encountering the same problem. The issue is not so much a brush lag
as it is a spilt second freeze/stall just before a brush stroke. It doesn't happen continuously, just every few minutes and primarily on thin lines (5-10 pixels) on higher Opacity.
It's very distracting. I'm tried all manner of different things after having gone through forum posts (Photoshop preferences, Wacom driver updates, raising and lowering performance).
Unfortunately nothing seems to remove this momentary freeze. At this stage I can't tell whether it's an issue with Photoshop, the Wacom (an Intros 4), or my iMac. Everything put the Wacom
was purchased within the last two years.
Any thoughts or suggestions would be greatly appreciated.
thank you,
Dave

My Intros 4 is close to five years old, and I'm wondering if it's age is the problem. Overall, Photoshop/Wacom work but it just seems to freeze/delay when I either use a fine pixel size, or go to another section of the screen to paint. I've had an issue like this in any Photoshop version I've run. It began with Photoshop CC and I've not found a solution yet. I feel like i've tried everything but purchase a new Wacom.

K9a2 platinum motherboard, trouble with mouse/updating bios.

Hello all, I have a MSI K9A2 Platinum mb, using vista 64 bit. I wanted to flash my bios, Pretty sure I have 1.4, wanted to try 1.8, or 1.9. When I go to download center will ask me where I want to download from, I click on U.S nothing happens, even tried the other countries nothing. Up top tab will say blank page and go back to download center. Reason I wanted to try and flash my bios to update it is. I have a USB razer lachesis which I have to unplug and plug back in several several times a day, Im having trouble with it lagging or stuttering. I have tried every driver update new and old and nothing works. I have unchecked enhance pointer precision, I have tried every usb port on my computer. Nothing. I have tried updating my video card, on board sound drivers, mouse drivers nothing. Im at a lost. I have no clue on what else to try. Do you think updating my bios will work? Thank you all for reading this. Hope it makes sense)

Quote from: Stu on 12-April-11, 02:42:09
Get another mouse. I bought a Razer Copperhead a few years ago, and had similar troubles on several different boards. I just use cheap generic mice again now, they just work.
QFT
I just use some leftover kensington notebook mouse (ci25m), even though its small it fits my fingers(not my palm, just my fingers ..because my hand/palm is huge lol) and it just works. The only time I bought a really spendy mouse (creative fatality) I only ever had problems with it.

Trouble with Photoshop Elements 8

Every time that I print a photo using Photoshop Elements 8, the photo show vertical lines and the colors are awful. I cannot print a photo using Photoshop Elements 8. I checked the printer and has no any problem. I print all my photos using Windows Photo Viewer. I have no idea what's happening with Photoshop Elements 8. Can anybody help me with this problem?
Thanking you in advance for any help.

Celentano I am sorry but what is the exact error you are receiving when trying to install Photoshop Elements 8? Also which operating system are you installing it on?

Trouble with photoshop(cs4) manages colours

Hello there. I have callibrated my printer, and have callibrated my monitor monthly over the three months since I purchased my Color Munki. I have set up a printer profile that I want to use. I have CS4 and using a "two up view" for soft- proofing, the copy to be printed (on screen) was at first rather dull with a green cast and with blacks greyed off compared to the master copy and very difficult to match the master even closely. The prints were passable after a lot of fiddling but not as good as I had hoped even compared to prints I produced before I used my own printer- paper profile .. However recently the prints have got even worse. They are really, really dark when printed even though they dont look so on screen.They also still have the colour cast etc. I have been selecting "no color management' in the printer dialogue along with the printer- paper profile. I have had to resort to using "Printer manages colour" and a generic printer paper profile again as I used to do. I am getting far better prints with good colour matches this way so it would seem that there is nothing wrong with the printer. I have concluded that it must be a problem with the colour management in my CS4 Photoshop. I have an Epson Stylus photo 1410 printer, a Dell flat screen U2410 monitor and a nikon D90 camera. I feel so disappointed after forking out for the Color Munki etc hoping to get really top class prints. .I would really appreciate some advice.

You have to make sure you have configured everything to work together - i.e., to make the printer driver expect that Photoshop is going to do the color transform.
However, there were some posts last year implying people with Epson printers were seeing "double profiling" - meaning somehow two color transforms were being invoked, and they couldn't turn the behavior off. I think at least some people just broke down and bought new printers, as Epson apparently would not fix the drivers to work properly with Photoshop CS5.
I don't know whether yours might fall under the same issue, but you could double check with Epson.com and see if there have been any newer drivers released for your model.
-Noel

Trouble with Photoshop Elements 6.0

I bought several years ago the Photoshop Elements 6.0 I´m having some problems with it. I cant see the images on the screen, I only see sand clocks and it is "generating thumbnails" all the time. Im looking for an update for this Photoshop. How do I fix the problem? Thanks.

Try these options:
1) In the Organizer; under File->Catalog, select your catalog and click Optimize. OR
2) In the Organizer; under File->Catalog, select your catalog and click Repair. OR
3) Try rebuilding the thumbnails as per these steps:
3.1. In Help > System Info, find the folder containing your catalog.
3.2. Exit PSE.
3.3. In that folder, delete the file “thumb.5.cache”.
3.4. Restart PSE.
3.5. Edit > Select All.
3.6. Edit > Update Thumbnail.
Let us know.
Thanks,
Garry

Trouble with Photoshop CS3 FullScreen Mode and Win7x64

everything was OK while i was using WinXP and later Vista... But now i have to use Win7 and i have a problem.
then i switch to "full screen mode" (doesn't matter how: by pressing f key or by menu command) i have windows 7 task bar still visible and window border on right side of screen (it's photoshop window border -- if drag it, photoshop window will resize)
Does anybody got same trouble? Is it problem with win7 or CS3? Any ideas how to fix this?

Thanks. It works somehow... :))
First, i switch to "simple style" -- and OOPS -- full screen mode in photoshop works asshould
Second, i switch to "classic style" -- full screen still working...
...and Third -- i switch back to "Aero" -- full screen still working!
So, the only question remains - wtf it was?....
Thanks...

Having trouble with installing updates

Hello,
I am having trouble installing updates. I checked the windowsupdate.log file and I see:
2015-03-13
11:52:43:075       956
680         Agent
* Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
In reading others' posts, I noticed in their logs contain "DeploymentAction=Install" .. could this potentially be the issue why it will not install the update?   If so, where does this get set at so I can modify it? I looked around
but was not able to find this setting.
Thanks for the help!

Hello,
Here is what I see in the logs. Can you please take a look and see if anything stands out? There are a lot of errors/failures/warnings in the
WindowsUpdate.log. Please look at the last 4 lines of this log listed below -- looks like it is looking for approval or "WARNING: There are no approved updates to install". Where is this coming from? Is this
why the updates do not get installed?    Thanks for any help in reviewing these logs. Thanks.
<looks good>Scanagent.log = No errors/fail/warnings
<![LOG[ScanJob({70E7DB5B-44CF-4BC0-B73F-B89A9AB557BF}): CScanJob::OnScanComplete - Scan completed successfully, ScanType=1]LOG]!><time="23:48:18.177+300" date="03-02-2015" component="ScanAgent"
context="" type="1" thread="2876" file="utils.cpp:477">
WUAHandler.log =
<![LOG[Unable to read existing resultant WUA policy. Error = 0x80070002.]LOG]!><time="05:57:24.588+300" date="02-26-2015" component="WUAHandler" context="" type="2"
thread="4148" file="sourcemanager.cpp:920">
<![LOG[Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')]LOG]!><time="02:26:17.774+240" date="03-11-2015" component="WUAHandler"
context="" type="1" thread="4240" file="cwuahandler.cpp:2916">
<![LOG[Async searching of updates using WUAgent started.]LOG]!><time="02:26:17.774+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4240"
file="cwuahandler.cpp:579">
<![LOG[Async searching completed.]LOG]!><time="02:26:24.339+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4048" file="cwuahandler.cpp:2068">
<![LOG[Successfully completed scan.]LOG]!><time="02:26:25.651+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4240" file="cwuahandler.cpp:3557">
-------------------------------------------------------------------------------------------------------------------------WindowsUpdate.log
= A lot of errors here --
2015-03-11
05:55:59:437       956
1194       AU
WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2015-03-11
05:55:59:437       956
1194       AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-03-11
05:57:22:655       956
144c       EP
FATAL: EP: Failed to obtain element node, error = 0x80245002
2015-03-11
05:57:22:780       956
144c       EP
FATAL: Failed to obtain plugin interfaces using CLSID 7D5F3CBA-03DB-4BE5-B4B3-6DBED19A6833, error = 0x8024000E
2015-03-11
05:57:22:821       956
144c       Agent
WARNING: WU client failed Searching for update with error 0x8024000e
2015-03-11
05:55:59:296       956
1194       Agent
WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2015-03-11
05:55:59:358       956
1194       Misc
WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2015-03-11
05:57:22:749       956
144c       Agent
WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0
2015-03-11
05:57:22:811       956
144c       PT
WARNING: PTError: 0x8024000e
2015-03-11
05:57:22:811       956
144c       PT
WARNING: Initialization failed for Protocol Talker Context: 0x8024000e
2015-03-11
05:57:22:811       956
144c       Agent
* WARNING: Exit code = 0x8024000E
2015-03-11
06:21:56:594       968
e8c         Report
WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2015-03-16
04:14:17:850       968
1660       EP
FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002
2015-03-16
04:14:17:850       968
1660       Agent
WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0
2015-03-11
05:57:23:321       956
17f8       Report
REPORT EVENT: {D462FFC9-CF2C-4EB8-91DC-4EB946A903A1}
2015-03-11 05:57:22:811-0400     1
148 [AGENT_DETECTION_FAILED]
101         {00000000-0000-0000-0000-000000000000}
0
8024000e
AutomaticUpdates
Failure Software Synchronization
Windows Update Client failed to detect with error 0x8024000e.
<as seen earlier in the logs>2015-03-11
02:26:24:027       956
1274       Report
REPORT EVENT: {F5A3CD05-8B66-4806-BAF7-48AD2E8012E8}
2015-03-11 02:26:24:027-0400     1
147 [AGENT_DETECTION_FINISHED]
101         {00000000-0000-0000-0000-000000000000}
0
0
CcmExec
Success
Software Synchronization
Windows Update Client successfully detected 40 updates.
2015-03-18
06:40:25:397       968
5fc          AU
## START ## AU: Install updates
2015-03-18
06:40:25:397       968
5fc          AU
2015-03-18
06:40:25:397       968
5fc          AU
# Initiating scheduled install
2015-03-18
06:40:25:428       968
5fc          AU
WARNING: There are no approved updates to install

I'am having trouble with Photoshop Elements 12

In Photo Elements 12 I can open the organizer but not the Editor. I am afraid that if I uninstall and install again I will loose what I have edited on certain photos. Please help, I need to edit a few pictures and I can't do so. Once I open it,
it says Photoshop Elements 12 Editor has stopped working, then Windows starts looking for a solution for the problem, at the end it says, " A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I hit the close program button and it just closes all out. HELP PLEASE!

try using a different browser and a wired (not wireless) internet connection.
or download directly: if you follow all 7 steps, you can download a trial via one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
and activate with your serial number.
if you have a download problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems.

Trouble with Photoshop Updates.

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