Troubleshooting Adobe Acrobat PDF Portfolios and Flash Player

Urgent Issue. We have a large number of corporate reference files in Adobe PDF Portfolios, created in Adobe Acrobat Pro 9.
(1) Since Adobe moved the Flash Player to a separate stand-alone app, the contents of the existing PDF Portfolios are not visible or accessible.
(2) I created a new PDF Portfolio to troubleshoot the problem. After adding files to the Portfolio the files are not visible either. Adding the same file a second time triggers a message that the file already exists, but the file is not visible in any of the layouts.
I get a message that I need to have Adobe Flash Player as a separate app when I open existing PDF Portfolios and it provides a link to the download page. But my computer already has Flash Player 11 installed as a separate app.
How do I get Flash Player and Adobe Acrobat 9 to play together to restore the original functionality?

I found the followinginformation on Adobe’s website which indicates rendering flash content wasturned off in v9.5.1 - http://blogs.adobe.com/asset/2012/04/background-on-security-bulletin-apsb12-08.
html
When you get the error, itrefers you to a webpage with a link for a flash player download:
http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html#mai
n_download
Please note that The Adobe flash player you have installed on your machien is different from the NPAPI version of flash player. So you need to have both of these versions of Falsh player installed on your machine.

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Re-ordering pages in Adobe Acrobat PDF Portfolios

Hi,
Sorry for not posting this in the Acrobat forum but that forum seems to be a much less attended one and I end up having to wait much longer for an answer. I figured people with expertise in InDesign probably have some with Acrobat as well.
I have created a PDF portfolio using Acrobat XI and added multiples files (PDFs andj jpgs) into it. I brought them in by selecting the files from their original source folders on my computer. As you might imagine, the files do not then appear in a particular order I want them to be in because the files were not named in order originally and didn't think that was necessary...because I thought you could renumber them in Acrobat.
I have tried renaming/renumbering the files in the both the "Name" and "Description Name" column within the "Details" view, which has worked a couple of times but mostly does not. I've also tried dragging the different pages in front or in back of others, a method I have read about online. It looks like it's going to work (I get that white vertical bar with a small horizontal bar at the top and bottom showing it's moving places) but then the page does not stay where I've put it.
Can someone please explain how to do this?
Thanks!

You may have found a slow Acrobat forum, but this one has high traffic and is the best place to ask. I've moved this to that forum.

Adobe Premiere Elements, Photoshop and Flash Player

All of my Adobe products suddenly stopped working. I reloaded Premiere Elements 8 to no avail. Photoshop will no longer bring up organizer, and I can't download the latest version of Flash Player. What's going on??? I have Windows 7.

rdolson
I would approach this one program at a time.
Since this is the Premiere Elements Forum, let us start with trying to get that installed first.
What antivirus program do you have? If McAfee, let us know since recent updates of it have caused serious Premiere Elements problems.
Are just the Adobe programs affected by this issue? Are you getting error messages associated with your problems?
Deactivate, uninstall, and run the ccleaner through your computer (regular cleaning and registry cleaning parts) to get rid of any leftovers
from incomplete installs and reinstalls.
https://www.piriform.com/ccleaner
1. Make sure that you are running the computer from a User Account with Administrative Privileges.
2. Make sure that your video card/graphics card is up to date according to the web site of the manufacturer of the card.
3. Make sure that you have the latest version of QuickTime installed on this computer.
Next reinstall Premiere Elements 8 with antivirus and firewalls turned Off.
Once installed, then install the Premiere Elements 8.0.1 Update from the opened project Help Menu/Update.
Make sure that you run Premiere Elements 8.0.1 with the automatic features of Background Rendering and AutoAnalzyer turned Off.
Let us see the results of that.
For the next phase, please define your program..."Photoshop" what version of Photoshop CS or higher OR some version of Photoshop Elements?
Flash Player, what version?
We will be watching for your results.
ATR

Adobe Reader 11.0.03 and Flash Player 11.8.800.94 Not Working on Windows 8

On a computer running Windows 8 Enterprise, Adobe Reader 11.0.03, and Flash Player 11.8.800.94, I am unable to open a flash-enabled PDF. Reader gives me the error "To view the Flash technology content in this PDF file, please install this version of Flash Player that supports Adobe Reader and Acrobat." Adobe's Flash verification page shows me that Flash Player is working, and I can open other basic PDFs in Reader. I have another machine with an identical setup, except that it has Acrobat 11.0.03 instead of Reader, and the PDF opens just fine on that machine. Why won't Reader open the Flash-enabled PDF?

http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html

An existing PDF portfolio and want to convert it to Acrobat's Portfolio but when I pull it in

I have an existing PDF portfolio and want to convert it to Acrobat's Portfolio but when I pull it into Portfolio is shows one document but does not show the 55 pages that make the exisiting portfolio of work. Help, all I can seem to find are directions to pull in every photo individually.

Dave, he is asking the same thing I want to ask.
He has a pdf portfolio and what he actually wants is a basic pdf. (his pdf portfolio has already been made, ie existing, not hypothetical!)
I cannot find the answer either... extremely frustrating since I was not ever trying to create some flash based slide show, but a proper PDF, and inadvertently created the portfolio when choosing to Create PDF From File... You would THINK the default behaviour would then be to create a PDF, and NOT a portfolio pdf!!!!!
Really annoying and frustrating... bad job Adobe!
Is there a way to convert back to basic pdf??
Mark

Adobe reader and flash player can't be installed any more on 10.8.5

I am working with 10.8.5 since many months all right. After the last note from adobe to update my flash player i updated it as told. Unfortunately while installing there came a message "adobe installer was quit unexpected".
I tried to uninstall the old version with the adobe uninstaller. I can not install this one also, same message.
Now my reader and flash player don't work.
How can i manage to install them again?
Thanks for some help!! Mike

Then post your question on the Adobe forums since it's their software you're having problems with. This forum is for troubleshooting Apple Software Update for Windows, and not related to Adobe in any way...
http://www.adobeforums.com

Acrobat reader 10.0.x for windows and flash player update

i don't understand why my client require the update of reader (update of 10.0.1), but in the download page (.msp file) i can't find nothing. the other problem was about the update of flash player....i need to distribute the update over GPO, but adobe doesn't release from download page....is because the update are integrated in acrobat reader new release?
the metod is wrong! security is very important and release the updated version of software is also foundamental! IT Pro need an update (.msp or .msi) for the reader and for player.....faster not when you want
so....how you think to resolve this problem? how i can resolve my problem about the update?

Here you'll find the msi and msp files for the Acrobat Reader ("reader" folder on ftp) and Acrobat Pro ("acrobat" folder on ftp). ftp://ftp.adobe.com/pub/adobe/ . Save the link to your bookmarks.
For updating/installing Flash Player you'll have to go over here: http://www.adobe.com/products/flashplayer/fp_distribution3.html
There's a distribution license needed to deploy the flash player (don't ask my why the hell you'll have to get a license to deploy it in internal environments, although you can download and install it without the license).
Best of luck, i needed a hole day to preparing deployment of cs5.5 and flash player etc. because of lack of information or consistency at the adobe pages and different methods for diffrent products. There should be a way to charge adobe the time it needs to get started, because they earn a damn lot of money with their cs products so they should provide better methods to do these tasks... but thats an endless story, because they're a monopolistic global player i think they aren't really interested in the needs of customers. There's not a real alternative, especially in education you're bound to use it, so you're gonna buy it anyway...

To Bentley Wolfe, Adobe, re: Locked [ADOBE FYI] : Getting Support for Flash Player 10 and Issue Tracking post

Hi Bentley,
I wanted to tell you that an important link you posted does
not work and says "Sorry, this page is not available".
It is in your post entitled "Locked [ADOBE FYI] : Getting
Support for Flash Player 10 and Issue Tracking post", and is at
http://www.adobe.com/cfusion/webforums/forum/messageview.cfmforumid=44&catid=184&threadid= 1400586&enterthread=y.
The link that is non-functional is "If you have issues
installing Flash Player 10, first troubleshoot your issues using
http://www.adobe.com/support/flashplayer.
Read the technotes, do some testing.".
I just wanted you to know, since you have gone to all of the
effort of posting it. I apologize for having to start a new thread,
but I was unable to post to your thread, since it is locked and
read-only.
This is the issue I am dealing with myself, and desperately
need help with. :)
Thank you so very much,
Karen

Hi Bentley,
I just noticed something. The link that I pasted, to your
post, does not work either. I noticed why, however, and it seems to
be why the link in your original page does not work, and why the
link in my post that goes to your post does not work.
It seems to be that if a link has a period after it (i.e., if
it is at the end of a sentence), the period is incorrectly included
in the "real" link. Somehow, whatever mechanism that processes the
post has a mini bug in it.
If you go to the link that is results in "Sorry, this page is
not available", and look up into the browser address bar, you will
see the period there each time.
I just thought that I would point this out, too, so that the
web techs in charge of the workings of the forums could look into
it.
Here is the original link, without a period after it, to your
original page.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1400586&enterthread=y
Thank you again,
Karen

I am working in Adobe Acrobat 9 Pro and just created a pdf form from a MS Word document. I need to find out how to have a date field in my form which will update automatically. Can some one out there help me?

I am working in Adobe Acrobat 9 Pro and just created a pdf form from a MS Word document. I need to find out how to have a date field in my form which will update automatically.

Update automatically under which circumstances, exactly?

How can we update or manage the Adobe Product for example Adobe Reader and Flash Player in a enterprise environment. Enterprise lifecicle management

We want to maintenance the adobe products in the enterprise environment. Specially Update for he reader and players.
Thanks

You will need to apply for both Reader and Flash Player Distribution agreements if you intend on enterprise deployments of these products.
Adobe - Adobe Runtimes / Reader Distribution License Agreement
If you are using SCCM and SCUP then use the available catalogs for both products.
11 SCCM-SCUP — Enterprise Administration Guide
Flash Player enterprise deployment | Adobe Developer Connection

I just installed the free trial Adobe Acrobat XI Pro and it is not allowing me to freely convert a pdf to a word document????!!!!

I just installed the free trial Adobe Acrobat XI Pro and it is not allowing me to freely convert a pdf to a word document????!!!! Why is this? Does anyone have this problem?

When you report a problem you should always try to include as much relevant information as possible. Saying "it doesn't work, help me!" is not very helpful to us, because there could be a million reasons for it not working... What exactly happens when you try to convert a PDF to Word? Are there any error messages? How exactly are you trying to do it? Also, what operating system do you use? What version of Word? What exactly version of Acrobat? etc.

Unable to download and open Adobe-Acrobat pdf

I received a tax form from a company that is an Adobe Acrobat pdf. I get the message:the form has an added extension. Adobe Reader no longer does extensions.
How can I download and view the page and print it for my CPA to use it with my tax preparation?

Hi Rae3700,
What version of Adobe Reader are you using?
Is the pdf, Reader extended?
Please check : http://blogs.adobe.com/dmcmahon/2011/09/10/adobe-reader-fill-out-a-pdf-form-or-type-text-o n-a-pdf-file-using-adobe-reader/

Hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes greek letters) into pdf. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially greek

hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes Greek letters) into PDF. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially Greek words are not accurately converted or even not converted. Please give me some suggestions to improve this issue. Regards

Hey quantum info,
Thank you for posting at Adobe forums. We would love to help you out.
Could you please let me know if you have tried converting other web pages to PDF and checked if the same issue persists.
How have you been trying to convert the web page to PDF?
Are you trying to convert to PDF directly via browsers or using "File > Create > PDF from Web Page" option in Acrobat.
Let me know more so that I can analyze where actually the issue persists.
Hope to hear from you.
Regards,
Anubha

Error with pdf, adobe acrobat reader 8 and Mozilla Firefox 2

Hello.
I create view PDF file with following code
String filename = "er.pdf"
File file = new File("C:/" + filename);
FileInputStream fis = new FileInputStream(file);
int length = (int)file.length();
httpServletResponse.setContentType("application/pdf");
httpServletResponse.setContentLength(length);
ServletOutputStream fos = httpServletResponse.getOutputStream();
byte buffer[] = new byte[4096];
int count = fis.read(buffer,0,buffer.length);
while (count > 0) {
fos.write(buffer,0,count);
count = fis.read(buffer,0,buffer.length);
} // end while
// Cleanup
fis.close();
// session.removeAttribute(key);
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System.out.println("error");
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I need help.
Have someone this problem?

Hi,
did you search the Mozilla forum for this issue? I don't think that the JDeveloper 11 forum is the right place to post this problem if it is an Adobe/Mozilla issue
Frank

I have Adobe Acrobat 8 Standard and I had to reload it on my computer due to my hard drive crashing. Now I can only open and view PDF's and I cannot edit them as I could before such as using Tools Comment

I have Adobe Acrobat 8 Standard and I had to reload it on my computer due to my hard drive crashing. Now I can only open and view PDF’s and I cannot edit them as I could before such as using Tools>Comment&Markup or Tools>Advanced Editing>TouchUp Text Tool. All the functions are greyed out. Please advise.

What's your OS? Acrobat 8 is not compatible with any modern OS.
On Thu, Jan 15, 2015 at 4:16 PM, thomasc1234 <[email protected]>

Troubleshooting Adobe Acrobat PDF Portfolios and Flash Player

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