Try print from Microsoft Word XP : printer (HP Oficejet 4500 G510n-z) lops off top of random lines

try print from Microsoft Word XP: printer (HP Officejet 4500 G510n-z) lops off top of random lines

CD didn't work. Download software, didn't work when it came to plugging into usb port, don't even get a BACK button, nothing. Printer not recognized by laptop. Did all the solutions/uninstall/install etc. Printer is working though, prints out the exact same thing each time I press the green button on the printer, but is not connected to laptop. So it's not the printer, it works.
Now what?

Similar Messages

  • Why won't my officejet 4500 wireless print from microsoft word or excel?

    My new officejet 4500 wireless printer will not print from microsoft word or excel.  The paper goes through the printer but there is nothing printed on it.

    Hello.
    It seems like the black cartridge could be running out of ink. Since most of what is commonly printed from MS word and excel might be black text, this is the first reason I can figure out why your printer is not printing only from these applications.
    Check this document to see if your printer is performing good and to check if ink is coming out from all of the cartridges.
    Cheers.
    Wixma.
    I am an HP employee.
    Say thanks by clicking the Kudos star in the post.
    If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

  • Printing from Microsoft Word

    When I print my documents from Microsoft Word, they will never print with color.  Is there a place where I can change from printing only black and white to printing color as well?

    dumb question - are you trying to print a black and white document in color - sorry had to ask.....
    if you've changed your black and white document to color, try to save it first then try printing it.
    it should print in color if you can do a test page in color....
    ok - try this one - last resort....click on word - preferences - print and select - print background colors and images.

  • No Printing from Microsoft Word or Excel

    There is no printing from Word or Excel
    There is printing from the internet
    There is only one line printed on emails; the line that separates the heading from the email text.  Cleaned cartridges, reset printer, disconnected power.
    Help

    Hello.
    It seems like the black cartridge could be running out of ink. Since most of what is commonly printed from MS word and excel might be black text, this is the first reason I can figure out why your printer is not printing only from these applications.
    Check this document to see if your printer is performing good and to check if ink is coming out from all of the cartridges.
    Cheers.
    Wixma.
    I am an HP employee.
    Say thanks by clicking the Kudos star in the post.
    If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

  • I cannot print from Microsoft Word. Word closes when I try to print.

    When in MS Word, I try to print. But, Word closes automatically. I can print from other programs. I tried removing and reinstalling the printer. Didn't work.

    Try converting your .doc files in PDF and print it. This might help.

  • Problem Printing from Microsoft Word 2008 after Microsoft Autoupdate

    Hi
    I have a 1.83 GHz Intel Core with 1 GB 667 MHz RAM running OS 10.6.4
    I also have an HP Photosmart C4480 connected by USB
    I updated Microsoft Office via the autoupdate and now when I print from Word (and when I print pdf documents from Word) every 3rd line prints kind of lightly, so the page alternates between light and dark. I tried printing from other programs (non-Word pdfs and excel) with no problem...
    Any suggestions?
    Thanks!!!
    Lee

    thanks for the tip - that was it - updating the driver off of HP site seems to have solved the problem
    cheers!!
    lee

  • Loaded new cartridge. alignment failed. now cannot print from hardcopy or pc. Office Jet 4500 G510n.

    I loaded a color cartridge and started alignment. Alignment failed and disply said will use default values. Now I printer acts like it is printing, but it produces a blank page. This occurs whether I I try to copy from a printed form or or attempt to print from my pc.

    This article should help resolve your blank pages:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
    Give the steps listed under your operating system a try and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Officejet Pro 8620 won't print from microsoft or thunderbird

    I have installed the printer drivers for my new OfficeJet Pro 8620 and am not able to print from Microsoft Word or Thunderbird.  I can print from Google Chrome.
    I am running Windows 7 and have already reinstalled the printer software several times. 

    Hello @dmcairns,
    I understand that you're having printing issues with MS Word and Thunderbird on your Windows 7 computer when printing to your HP Officejet Pro 8620 e-All-in-One Printer. I would like to assist you today with resolving this issue. Now you mentioned that you have already uninstalled and reinstalled multiple times to no avail. I do believe that because you can print from certain programs on your computer that you are experiencing a driver conflict with those two programs. To resolve this issue, can I please have you run through the steps below.
    I am going to have you load an alternate driver on your printer. This will not cause you to lose any functionality at all. You will not notice any difference in the performance of your printer or the capabilities. The only thing that should change, is the fact that your printer will be able to print from every program!
    Step 1: Clear Temp files:
    Click on your Start menu
    In the 'search programs and files' box located right above Start when you click on it, type %temp% and hit enter
    When the Temp folder opens, select Ctrl + A at the same time. Everything in this folder will now highlight.
    Select 'delete' on your keyboard. No actual files or folders on your computer will be affected by deleting the Temp files as they are just temporary internet files. Should a file still be used by a program on your computer than you will automatically get the pop up to 'skip' the file.
    Once the Temp folder is emptied, close the folder
    Right click on your Recycling Bin on your desktop and select Empty Recycling Bin
    Step 2: Download Alternate Driver:
    Please click here to download the alternate Officejet driver package
    Once the website opens, select the Download button
    Allow the download to Run
    Once the download is complete, an extraction will automatically occur and then the installation will pop open. Close any installation window that opens.
    Step 3: Add Alternate Driver:
    Click on your Start menu
    In the 'search programs and files' box type %temp% and hit enter
    When the Temp folder opens you will see a folder that starts with 7z.... Click on that folder to open it
    Scroll through this folder and ensure that it has files that start with OJ860 files in it. You do not want to see OJ862 files. Once you verify that you're in the right folder with the OJ860 files in it, look at the top of this folder and you will see the file path. It should show something like 'local disk C - Users - Username - AppData - Local - Temp - 7z. . . .  Left click on the right hand side of this file path bar and everything will highlight. Right click on the highlighted file path and Copy it.
    Close the Temp folder
    Click on your Start menu
    Select Devices and Printers
    Right click on your HP Officejet 8620 and left click on Printer Properties
    Select the Advanced tab
    Select 'New Driver' and hit 'next' until you see a list of Manufacturers on the left and a list of Printers on the right.
    Select Have Disk on the bottom right. An 'Install from disk' window will pop open. Right click on the file path bar and Paste in the file path we previously copied.
    Select OK
    Select the HP Officejet 8600 and hit next
    When you're brought back to the Printer Properties window, select Apply but don't hit OK
    Click the General tab and rename your printer back to Officejet 8620
    Select OK
    Please try to print from a few different programs to verify that everything is printing properly now.
    Please respond to this post with the result of your troubleshooting. Thanks for reaching out to the HP Support Forums. I wish you luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Why can i no longer print from my ipad 2 to my hp 4500?

    I used to be able to print from my iPad 2 to my HP 4500 G510n-z but now all of a sudden I can't. It still shows in the eprint app as ready with a great dot beside it, but when I try to print it says it is unable to print?  All of the searches I find say that it doesn't have eprint capability, but I was able to do previously with no problem, HELP?

    Is this thing on?? 

  • Printing to PDF from Microsoft Word 2004?

    Greetings,
    I'm in the process of completing my masters thesis and am in need of some assistance. The guidelines for my thesis state that title pages must have a 2-inch top margin and 1-inch bottom margin. When I print to paper from Microsoft Word, everything looks great. When I print to PDF from MS Word, the 2-inch top margin changes to 2 & 3/16-inch and the bottom margin cahnges from 1-inch to 1 & 3/8 inch. Is there a reason why this is happening and is there a way to correct this? I don't want to have to go out and purchase Abobe Acrobat Pro just to print this thesis according to the graduate school guidelines.
    Sincerely,
    JBelair

    Hi rememdy111,
    Please see this post: Print to Pdf, where I've answered your question.
    Please don't hesitate to ask if you have additional questions.
    Best,
    Sara

  • Printing to a PDF from Microsoft Word

    I need to print to a PDF from Microsoft Word. Is there any way to do so in order to have the hyperlinks in the Word document show up and work in the PDF?

    Finally found an answer. The secret is to NOT use the Print function at all, but click the Acrobat Tab in MS Word, then select Preferences and make sure the Links option is ticked, then Click Create PDF. The hyperlinks transfer that way, but not through using Print/Acrobat.

  • Unable to print from MS Word: "The Directory Service is currently unavailable"

    Hi! I hope you can help me. Please note that I have a Windows XP computer (Home Edition, Version 2002, Service Pack 3, 32-bit). When I initially installed a Brother printer (model# MFC-J475DW) in Dec 2013, I had no problems printing documents. My problems
    started about 2 days ago. I got an error message after I opened a MS Word document (.doc) and clicked the Print button to print a document. The Printer "Name" field was empty.  I clicked the dropdown box in that window and saw 3 options:
    1 - Brother MFC-J475DW Printer
    2 - Brother PC-FAX v.3.2
    3 - PaperPort Image Printer
    When I selected "Brother MFC-J475DW Printer," a Microsoft Word dialog box appeared, saying the following:
    "The printer has not yet responded, but the Microsoft Office program may be able to proceed without printer information. Do you want to continue to wait for the printer?"
    I can either click on a Yes button or a No button. Either way, I'm brought back to the Print page. When I click on the OK button to start printing, another error message appears:
    "Windows cannot print due to a problem with the current printer setup. Try one or more of the following:
    *Check the printer by printing a test page from Windows.
    *Make sure the printer is turned on and online.
    *Reinstall the printer driver."
    I have a choice to click either OK or Web Help. I click the OK button to close the box, then return to the Print page. When I click on the "Find Printer..." button, the Find Printers window appears for a moment, then is replaced by this error message:
    "The Directory Service is currently unavailable"
    On Friday (Mar 21), when the error first occurred, I was able to print a letter in MS Word after un- and re-installing the Brother printer and its drivers. The problem reappeared the next day (Saturday). I don't want to do that every time to print a single
    page, so would you please recommend a solution?
    By the way, I am able to print a test page from the printer in Control Panel, and I can print from a Notepad document. Also, when I go to the Control Panel, select "Printers and Faxes," then right-click on the printer (Brother MFC-J475DW Printer),
    then select the Ports page, there's a check mark next to USB001 (not LPT1 or COM1). When I click on the "Configure Port..." button, I get this error message:
    "An error occurred during port configuration. This operation is not supported."
    Earlier today, I got a reply from brother.com's tech support (thanks to the 1 year warranty). They said the problem is on my PC, not their printer. However, they provided links to completely uninstall the printer, then reinstall it. I did just that, but
    the problem persists. I'll download OpenOffice.org's Office Suite to see if I can print documents with their software instead of MS Word. Until then, I await any suggestions.
    I hope this info is helpful. Thanks in advance for your help.

    I downloaded OpenOffice and am able to print documents (in particular, the same document I created in MS Word). I guess MS Word is to blame. I believe the issue is concluded, but I'd welcome any comments about the Active Directory, as I might have a problem
    with OpenOffice in the future regarding that.

  • Failure of Deskjet D4360 to print from Microsoft Office

    After a buffer overflow for which I had to turn off the printer, reboot, and print out the buffer, the printer stopped printing from Microsoft Office. It prints from the Internet and Quicken with no problem. I am at my wit's end. I am no longer eligible for technical support. I need to get it printing with Office again

    Hi there drewbaker,
    Thanks for getting back to me with all of the information. As the problem is solely within MS Word and Excel for the most part, I am not sure what exactly could be causing the problem however, check out the links below and they might help. You can also consider uninstalling and reinstalling MS Office.
    Here is a link to the Microsoft Forums where someone had the same "not enough memory" error message: Office 2013 - Word Error (24) - Excel - Not enough memory Unable to open Word or Excel Files via Exp...
    This was my general search of the printing issues in Excel: Cannot print in Excel "Not enough memory"
    If those links don't help any, try posting the printing problem right in the Microsoft Community to see if an expert there can make any helpful suggestions for you to fix the printing issue:
    Microsoft Support Community - Ask the community
    I hope this helps you!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Printing from the Word to the pdf printer,

    Printing from the Word to the pdf printer,
    I wanted to print a Word document using the pdf printer but sounds this printer doesn’t provide a dialogue box to choose where to save the printed pdf file. It prints the document but couldn’t know where does the acrobat stick it!
    What might be the problem?
    Is there some option that controls this behaviour?
    Thank you for the help,
    Best
    Jamal

    If you select the properties (or preferences) when right clicking on the Adobe PDF printer, there is a Settings tab (if not select the Advanced button on the general tab) and select the settings tab. There are selections there for requestion the file name and other items related to PDF creation. Sorry if my selections are not clear, I am on the wrong computer to check the correct selections for you, so give it a shot and try various selections until you find the settings.

  • Need program to print from microsoft surface for 4680c printer

    need to print from microsoft surface using 4680 c printer. when i try to load driver on surface get message printer is not compatible with surface computer.

    Hi,
    The drivers for Windows RT are already included within the OS, there is no need to install any software to use your printer.
    Please follow the steps below to install the printer on Windows RT, as well you may find the steps to use the device on your tablet:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03460828&cc=us&dlc=en&lc=en&os=4137&product=373...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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