Trying to bring new audible files into I-Tunes crashes it

When I try to bring a new audible file into I-tunes, it crashes. I reinstalled I-tunes to no avail. The error message I get is:
Description:
Stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.1.0.79
Application Timestamp: 4bac65a0
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0fa1b7a0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
This is new! I've been able to use this computer and audible without a glitch for a month. Suggestions? Thanks

I simply had to access the desired file from "my computer" and then "send to I-Tunes" rather than from the I-Tunes program itself. Not sure why.

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b Summary of problem:
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10 @5225$I !0"$40 ',89?,                                                             #
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