Trying to buy, get "We're sorry, we have encountered an error processing this information. Please try submitting again later, or try using a different web browser. If the problem persists, please contact customer support."
trying to buy, get "We're sorry, we have encountered an error processing this information. Please try submitting again later, or try using a different web browser. If the problem persists, please contact customer support."
Moving this discussion to the Adobe Creative Cloud forum.
Cock please try a different web browser. If you continue to face difficulties then you can contact our support team directly at Get help with orders, refunds, and exchanges.
Similar Messages
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When I publish my site on one specific page where I've added {tag_pagecontent} I get the error:
'Some files on the server may be missing or incorrect. Clear browser cache and try again. If the problem persists please contact website author.'
I'm trying to get a blog module going, I've even deleted the html insert bog with the tag in and re-published which then I don't get the error but as a result no blog either. But then I add the tag in again and publish the error comes back. I've used the dev console and it says that my musicians sample.css is out of date but why is it only out of date when I add in html to my muse site?
HELP!!!! I've searched other threads and to no avail I'm publishing so no direct ftp going on. the only thing I changed in business catalyst was the module stylesheet in order to style the blog. I've tried uploading and replacing all files nothing seems to work. the site is here:
http://www.musicstudentsforhire.co.uk/musicians-samples.html
It's only this page as it has the blog on. Also I've noticed when I've re-published occasionally it will show the mobile version on my desktop and not the desktop version??? no idea why that's happening so I've had to turn that off. any explanation on why that is happening would also be much appreciated.I haven't received an answer as of yet, I'll post t on here when I do. I de-activated the mobile site because it's my clients site so he needs it to be operational during the day. I hope someone gives me an answer soon.
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I've been building a site in Muse successfully until today when I get this error message in the browser, publishing to business catalyst as a test bed:
Some files on the server may be missing or incorrect. Clear browser cache and try again. If the problem persists please contact website author.
Clearing the cache has no effect and I have checked the assets and there are no error symbols. This happened after trying a google translate code in the <head> and a HTML snippet on the master template, I've since removed it but that the last action I took that I can think may have had an effect.
Viewing the source of the page in Safari hash;t helped other than it shows ALOT of html (including some elements i can;t relate to in my site design) and states there are three errors:
[Warning] Invalid CSS property declaration at: ; (index.html, line 1)
the site is Kingsdown Holiday Homes - Self Catering Chalet Rental at Kingsdown Park, Kent | Home
I started this site in Muse CC and then recently upgraded to Muse CC 2014, and I had install issues so deleted the original program (this then forced the download of the new version which was not automatically downloading even though CC notified me that an update was required.
Any information gratefully received.
Thanks,
AndrewSame problem here but it has nothing to do with a cellular connection.
Created the site http://www.blackdot.com in Muse 7.4.3 with no issues. Just updated the .muse file today to Muse CC 2014 and reloaded to our web server. Now I am getting the error "Some files on the server may be missing or incorrect." when viewing the site from the latest version of all browsers (Safari, Firefox, Chrome) on a Mac and all browsers on a PC (Safari, Firefox, Chrome, Explorer), also mobile Safari on an iPad.
My connection is wired broadband, not a mobile or wireless connection. I am not using the Muse "Upload to FTP host…" option and will not be using it. I am simply exporting as HTML and copying the files to my server. I have deleted all files from the web server and recopied the updated site with the same error result. This is the exact same procedure I used to load the initial site with the prior version of Muse.
It does not seem like there is an existing solution to this problem although many others are experiencing it. It looks like I will need to manually edit each page to remove the error message coding from the html files. Any tips on how to strip out the alert message from the html?
UPDATE
For anyone else experiencing this issue, I was able to edit the .html files for my site to remove the code responsible for this alert message. If you wish to edit your .html files you must make the same edit to every .html file in your site export including the top level "index.html" and all .html files inside the "tablet" and "phone" folders if you have them.
The coding to remove is at the bottom of each .html file:
(Muse.assets.outOfDate.length||Muse.assets.required.length)&&alert("Some files on the server may be missing or incorrect. Clear browser cache and try again. If the problem persists please contact website author.")
Make sure you do not remove any semicolons or braces {} when making this edit. Just remove the text shown above. You will obviously need to remake these edits if you export your site as HTML in the future. -
When creating a new site column of the managed meta data type in SharePoint2010, and you select "customize your term set", you are presented with one of the following errors:
- This operation cannot be completed. The term store may be unavailable.
- Failed to read from or write to database. Refresh and try again. If the problem persists, please contact the administratorHi,
I have been facing the same issue, however managed to resolve it.
This is due to the uncommitted statements. From Powershell try running the following script
#Connect to Central Admin, Replace the url with the environment specific URL
$taxonomySite = get-SPSite http://centraladmin:40000
#Connect to Term Store in the Managed Metadata Service Application, Ensure you put the right Metadate service application name
$taxonomySession = Get-SPTaxonomySession -site $taxonomySite
$termStore = $taxonomySession.TermStores["Managed Metadata Service"]
write-host "Connection made with term store -"$termStore.Name
#Connect to the Group and Term Set
$termStore.RollbackAll()
Hope it would help -
Since last week or 2 weeks ago, some of our users (both Batam and Singapore) here encountered a problem where they are not able to browse the Internet on their BB as they used to.
Example :
I did a test to browse on their BB
www.cnn.com
they will see below error:
“Unable to connect to the selected mobile data service, please try again later.
If the problem persists please contact your administrator “
However if we use ‘Google’ or ‘Yahoo’ search on the BB and entered ‘CNN’ and run a search on it.
We are able to open the CNN website – from the link result search by Yahoo or Google
It’s also applicable to other websites too.
Any idea?Hi thatemailguy,
Are the users on a BlackBerry Enterprise Server?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
i keep getting "an error occurred when installing, please run program again" for OS X mountain lion, how can i fix the problem?
The Reset feature adds a folder on your desktop named Old Firefox Data. I recommend hanging onto that for a few weeks in case you discover something essential that the Reset feature left behind.
This article has a list of what is migrated and what is not during a Reset, in case you're curious: [[Reset Firefox – easily fix most problems]]. -
After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
I am using Mozilla Firefox 8.0.1 on a Dell PC.
Thanks for your help!Reload web page(s) and bypass the cache.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
My app was approved over the weekend and i have integrated iAd into my app and signed all the documents, etc. I get no ads in my app and get this error under iAd. I see other posts about this too but there seems to be no solution and Apple is not acknowledging problem? I have also submitted a help request but no one has got back to me despite the email saying they would within 24 hours. Anyone heard of anything?
Same here, very frustrating, and annoying.
Can't we have a proper error message than "Network temporary unavailable" please? at least we would know what to look for.
Going through the internet, I am seeing tons of people with the same problem,
Can apple please please please resolve this?
Thanks
Heider -
Any advice for not being able to download the creative cloud installer?
Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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3474438471
All GSM iPhones require a sim card in order to activate the phone. There is no way around this fact. If you want to activate your phone, you need to get a compatible sim card from the carrier your phone is locked to if your phone is carrier locked. If not carrier locked, you can use any sim you want.
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I know my internet connection is working and Netflix still wont load or just cut me off completly at half way thur watching an episode.
Same here... I have 2 AppleTV's: 1 in my LR, and another in my bedroom. Netflix works fine on my MacBook Pro, my iPhone, and on the AppleTV in my LR... but refuses to play on my bedroom unit. I've tried the unplug/wait thing.. resetting... ensuring that my LR unit wasn't still playing content...etc. No joy.
Contacted Netflix... they say it's not on their end, since I can get service on all of my other devices.
Has anyone returned their unit to the Genius Bar guys yet? -
hi i have p[roblem whit my iphone3 gs ithe activation is error can you hepl me
That message means that your phone was hacked or jailbroken to unlock it from a carrier, then when you updated or restored the phone it lock back up to the original phone carrier.
Only the carrier that the phone is locked to can unlock it. -
Trying to contact customer support "page not found"
HI, I am trying to close my skype account but I can´t get to the customer support in order to do that...it says that page is not found... plz help, what is the customer supports email or how the hell am I supposed to contact them if there isn´t such a page????
Hi, fboy6969, and welcome to the Community, Skype is aware of continuing and sporadic website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems. (For others reading alongg, here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service )
If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine -
Please help!!! don't find any way to contact customer support other than t
My Zen Microphoto doesn't work, I turned it on, but it freezes on the main screen where it says Creative labs, but doesn't do anything at all, actually it doesn't even turn off. Even when I conected to my computer, it does not detect it. I'm still within warranty I think... but no way to contact for an RMA.
please provide as much info as you can, i already removed the battery for an hour and put it back again, and recharged but it doesn't worksltalavera,
Have you try running Cleanup/Format option in the player Rescue mode yet? Gi've it a try first if you have not. If you're still having problem with the product, you can contact Customer Support in your region for further assistance.
http://www.creative.com/language.asp...upport/contact
Jason
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