Trying to contact adobe (Photoshop exchange)

I am trying to contact adobe about an exchange question, I started a thread but after a month ago I got no reply:
http://forums.adobe.com/thread/766963?tstart=0
Maybe since this forum category is more active I can get a reply here? Or maybe someone from Adobe sees it and cares to reply.
Of course I also sent the question through the contact page, no reply so far.

Hi,
The email is still live and active, we aren't sure why you are getting an error reported back.
I did get a fairly quick description of Marketplace vs. Exchange. The Marketplace is where information about solutions related to Photoshop can be 'published' including books, DVD, training, events, etc. It doesn't provide an upload service, but relies on the 'publishers' download site. Exchange does provide upload and direct download, and is more limited to things that one would use to extend the Ps application (brushes, presets, etc.).
Does this help explain the differences?
regards,
steve

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