Trying to convert word to pdf and getting error message using Ver. 7

I what sent a word doc by a correspondent of mine which I tried to convert to a pdf. I right clicked the doc on my desk top and chose "convert to PDF". It looked as it has all the other times but after it had opened word it came up with an error window/message of "Missing PDFmaker files." "Do you want to run the installer in repair mode?" and then a yes or no button. If I hit no it closes everything if I hit yes it acts like it's installing something and after a while it tells me that the computer needs to be restarted for changes to take affect. I have run it twice now and it doesn't change anything.
can someone give me any tips on this?
D

You did not indicate the version of WORD. If it is WORD 2007, then you can not do this function with AA7. Try opening the file in WORD and printing to the Adobe PDF printer. If that works, then look for the PDF Maker options in WORD (create PDF). If you find them, then try that. If they do not show but the print worked, then you indeed have an issue with PDF Maker - probably either the macro is not activated in WORD or the version of WORD is 2007.

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