Trying to download and install Photoshop Elements and Premium on Surface Pro 3 from the link and receiving an error - anyone know of a resolution?

I have a Surface Pro 3 and just purchased the download link for Photoshop Elements (newest one) from Adobe. I've tried downloading several times and in 64 and 32 bit types, but have only made it as far as the install before receiving an error. Anyone else have this problem and know of a solution?

Hi Jeff -
I tried chatting with someone earlier today, but they ended the session (I think accidentally?) before it was resolved. My error is below. Now chat seems to be closed - although I thought it was open 24/7, so I can't try that again. This is the most frustrating support experience I've ever had. I just want to access and start using the products I purchased Friday. I would be so happy if someone would just help fix this. I am not computer inept, but cannot figure out why the download is failing.
The guy on chat that was helping me before getting cut off had me run a SCANNOW system scan, but that's where the session unexpectedly ended.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
ERROR: This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.
ERROR: System check returned with error : 6

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created by akpsjones in Downloading, Installing, Setting Up - View the
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