Trying to download CS6 on my mac pro. when i click on Download, under my orders, it brings up an error page: JRun Servlet error, 413 Header Length to Large. It's been doing this each time I've tried that last few days. What can I do to download this?

clear your adobe.com cookies or use a different browser.

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Hello chipotles
If the rental is not working, then follow the steps in this article to report an issue with your purchase. And then after that try the to rent the movie again.
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http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
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I am trying to download my paid for Elements 13 upgrade. When I click on the "download" button, I recieve this message: 413 Header Length too Large

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Just bought the perpetual license online - student-teacher version. Received email confirming my eligibility and followed all instructions to a 't', but still got this 413 error message, and cannot continue.
Would anyone be able to help me?
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Make sure you have cookies enabled and clear your browser's cache before you try downloading. If it continues to present that error try using a different browser.
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Moving this discussion to the Acrobat Installation & Update Issues forum.
Kltjlt6458 to resolve the current error clear your current web browsers cache and cookies. If you continue to receive the same error then please utilize a different web browser.

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I was in the process of downloading the PSE 13 and PRE 13 for students and teachers.
Mozilla is up to date with version 37.0.2
Windows 8.1
64-bit
I successfully downloaded PSE 13 utilizing the alternative download link with 2 files.
I successfully installed PSE 13.
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Thank you for your help.
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I used the link to go to the Premiere Elements download page. I am in the process of downloading the .exe file now!!!!!!
Thanks so much!
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Trying to download CS6 on my mac pro. when i click on Download, under my orders, it brings up an error page: JRun Servlet error, 413 Header Length to Large. It's been doing this each time I've tried that last few days. What can I do to download this?

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