Trying to download my purchases from my iPod but it is not working. I have a new OS on an old computer and I can't even download the songs from iTunes because it thinks the songs are already on this computer. What should I do?

Tried to back up music before new OS was loaded but for some reason, it only kept artists through the letter J. I did not realize that until I restored my iTunes under new OS. Now I tried to download my iTunes purchases from the iPod and I can select the "Transfer Purchases from iPOD" but then nothing seems to happen. I tried to download form iTunes and it says the songs are already on my computer. This is either because I did originally download them to this computer on the old operating system or because the names are still in iTunes even though the file associated with them is not. I'm not sure. I don't know what to try next but it is nearly 600 songs so I need to figure it out.

Does iTunes recognize the phone at all? Or just the computer?

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I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for the HP driver when i boot up. It also will not save in any print or postscript format. Does anyone know how to fix?
Currently use a Mac with the latest Mavericks 10.9.4

Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport

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What error are you getting?

My ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working. i have a a windows PC please help thanks

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Are you attempting to sync music from your iTunes Music Library on your PC?
What options do you have set on the Music Tab for your iPad in iTunes?
What happens when you sync?
Any error messages?

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Hello there, Ben1967.
The following Knowledge Base article is a great resource for reporting issues with purchases:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I downloaded a song straight from my ipod, but it's not anywhere in my library or in my purchases.

I clicked "buy" after agreeing to the terms of use agreement, so I don't want to risk buying it again because i don't want to be charged twice. I tried getting it back with iCloud, but it's not in the list of purchases. Help?

How do I now put it on another computer? I only have the license/reg number that is on the software. I'd appreciate whatever help anyone has to give!
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Aperture 3.4: May quit unexpectedly on launch after updating
The Aperture 3 serial number will be available in the about panel, when you are running Aperture on your old mac (from the main menu bar: Aperture > About Aperture).
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My Itunes won't let me buy apps or songs, and I can't even download the free ones

Hello. I have an iphone 5. Iv'e had it scince May of 2013 (this year). I really haven't had any problems before with Itunes, but I can't buy songs or apps, and I cannot even download the free apps! I have recently got an Itunes gift card for Christmas, and I put it into my Iphone, and Itunes says I have the money from the gift card. I started to notice this when I was my grandparent's house a few days ago for Christmas, and it wouldn't let me get an app, even though it was free. I thought it was because of a diffent type of WiFi or because I was at a different place, but when I got home, it still wasn't working. Whenever I try to buy or download something, it says, "Verification Info." I click continue, and it says that I need to buy money with a credt card, even though I have money in my account! This has also happend to my sister (she has an iphone 4). Please help!

georgefromchristchurch wrote:
Hi there,
The current file type is a VLC media file (.flac) (.flac), 34MB. I have never had any trouble adding music before, I have always been able to simply drag them into itunes and they have transferred perfectly so I don't have any idea what has changed.
iTunes does not support FLAC. The formats supported by iTunes are -
AAC, MP3, Apple Lossless, AIFF, and WAV
In addition it is possible to import unprotected WMA files and during the import iTunes will make a new converted version (usually in AAC format).
If you are using iTunes on a Mac there is a complicated unofficial method that will let you add FLAC files in to iTunes but this is not possible with iTunes for Windows.
It is possible to use Apple Lossless in iTunes (as listed above this is officially supported) and use the same Apple Lossless files in Windows Media Player, Microsoft MediaCenter, foobar, WinAmp, dbPoweramp, VLC, and many others. Some of these need free plugins to add support for Apple Lossless but to illustrate it is possible, I have all my music in Apple Lossless (in iTunes), and share the same files with WMP and Microsoft MediaCenter.

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It looks like the answer is to log out of iTunes and then back in. That allowed Rentals to show up in my Movies Library. I rebooted about three times which didn't work. I closed the application and restarted it many times which didn't work.
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You need to upgrade to 10.10.3 - it's on software update.
That will give you the new Photos.app.
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If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
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http://support.apple.com/kb/HT4928
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I tried to print file from my ipad, but it did not work and i wonder why?

Hello, I just purchased Photosmart Prem C310, set it up and have no problem to printed from my IPad, but today I tried to print some files and nothings work, no error messages either. Can you please help? Thanks, Siuway

Hi Siuway,
I'm sorry you're having this issue but I have some steps that might help.
1. Unplug your network's router, then the printer, and turn off the iPad (in that order).
2. After about 60 seconds, plug in your router and when everything is ready (steady lights on the front), plug in the printer and turn on the iPad.
3. Try printing the same documents again.
Please let me know if this works or not. If it doesn't, I have some more steps we can try.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
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Do you mean the voice note (Voice Memo?) will not sync to the computer?
Does it play in the VM app on the iPod?
Does it stop syncing/freeze when trying to sync the "note" to the computer?

My ipod touch is not turning on, i tried to reset it holding home button power but that does not work, any idea?

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Connect the iPod to its syncing computer. Let it charge for 1/2 hour . If iTunes sees the iPod restore it via iTunes
Next see if placing the iPod in recovery mode will make it visible in iTunes so you can restore the iPod. For recovery mode see:
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2. Reset the touch network settings - tap Settings > General > Reset > Reset Network Settings
3. When the touch restarts, tap Settings > WiFi > other and re-enter your network name, security, and network password.
There is more troubleshooting info [in this support article|http://support.apple.com/kb/TS1398].
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I am not sure I can help with the automatic artwork download as I haven't seen that problem before. The automatic download it is an imperfect system. It does make mistakes, particularly on older movies and CD's. The other way to get artwork is manually adding a picture to the info section for each movie.
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Trying to download my purchases from my iPod but it is not working. I have a new OS on an old computer and I can't even download the songs from iTunes because it thinks the songs are already on this computer. What should I do?

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