Trying to download OS X Mavericks from App store but the download essentially stalls after downloading about 5.26 GB with a message that it is "calculating."  How can I get the complete download?

I've tried downloading OS X Mavericks from App store, but the download stalls with a message "calculating."  How can I get the download to finish?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • I downloaded the new Pages and Numbers through my app store but when I open my old documents, it still tells me my 30 day trial is over. How do I get the computer to automatically recognize the new applications?

    More information: I have a 3 year old MacBook and had been using "Microsoft for Mac" until last week when I took my MacBook in for some upgrades- including the operating system Lion. I have been unable to use the Word, Excel, etc. programs because they are not supported on the new operating system... and I already used my 30 day trial of iWork when we first purchased the computer. I decided to buy Pages and Numbers through the App Store icon. When I open the Pages and Numbers under my Applications, I can get them to work. However, when I open old documents saved on my computer, they go into the 'old' iWork messages of that my trial has expired. How do I get the computer to automatically recognize that I've purchased Pages and Numbers?

    You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

  • HT201364 Trying to download OS X Maverick from App store, but it just says 'downloading' and does nothing.

    I am trying to download Maverick from the app store, and it's not working. At first it said 'downloading' for the longest time (hours), then I closed the app store and rebooted, and now even if I click on 'download' it does not work. Any ideas?

    peterfromessex,
    the downloaded Mavericks installer will be put into your Applications folder. Have you checked there, to see if it actually did download OK?
    (If you leave the Mavericks installer in your Applications folder, then it will be deleted after you run it. If you wish to keep the installer after running it, move it out of the Applications folder before running it for the first time.)

  • HT4437 I want to develop a software with AirPaly service for business things. How can I get the permission from Apple?

    I want to develop a software with AirPaly service for business things. How can I get the permission from Apple?
    This one is used in Windows laptop, and I want it support AirPlay service, but Apple doesn't publish the AirPlay protocol.
    Many thanks.

    Create a developer account, then access he developers forums and see if you can find the information that way 
    The other option would be to simply contact Apple directly.

  • In my macbook pro retina 15 inch there is installed mavericks but ı want to create recovery disk and ı need to download mavericks from App Store but it doesn't download??

    Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldnt complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??

    One way around tis is to borrow a Mac that can run Mavericks and then the download will work.  You can use these instructions:
    http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
    Though they are for Mt. Lion, the same steps will work.
    Ciao.

  • HT1657 My movie -- safe House -- froze/stopped with 57 minutes left to play. How can I get the rest of the movie to play or how can I delete it from my iPad and download the rental again?

    My rental movie -- Safe House -- stopped/froze with 57 minutes leftnto play. How can I watch the rest of the movie, or delete it to download it again?

    Welcome to the Apple community.
    Have you tried stopping the movie and trying to start it again.
    Unfortunately you cannot re-download rentals. If the problem continues, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • I downloaded "Total War Empire" from app store but i keep getting an error message?

    I have Downloaded Empire by Total war through the app store
    however i keep getting an error message.
    What can i do?

    *rubbing crystal ball* 
    And the error message says?  

  • TS1702 The youtube app that came pre-italled on my iPad just has disappeared! I did not delete it consciously. How do I get it back. I tried going to App Store but what I installed is not nearly as good and I do not like it at all! How do I get orig?

    Can anyone tell me how to get the original YouTube application back on my iPad?

    If you've updated to iOS 6 then the YouTube app is no longer included - you will either need to try one of the YouTube apps from the store (there is an iPhone optimised app from google, and other people have said that they are working on an iPad version), or try accessing the mobile version via Safari : http://m.youtube.com (you can create a home screen shortcut for the site)
    If you are on iOS 5 and you can't find it on any of your homescreens or app folders and you've tried searching for it via the spotlight search screen (swipe your first homescreen to the righ), then is it hidden via Settings > General > Restrictions > YouTubebeing 'off' ?

  • Cannot download Mavericks from App Store

    Hello to all,
    I just want to download OS X Mavericks from App Store and I get a simple error message:
    "We could not complete your purchase.
    OS X Mavericks cannot be installed on this computer."
    And the "Learn More" button points me to http://support.apple.com/kb/HT5842.
    I am doing this from my brand new Mac Book Pro 13'' Retina (Late 2013), running Mavericks 10.9.1.
    My objective is to install Mavericks on my Mac Mini (a system bought at the beginning of 2013), whose original harddrive was replaced with an SSD. That is the reason I just want to do a fresh install on it.
    Waiting for feedback.
    Thank you.
    Marius

    Hi Thomas,
    I should boot a Linux distro from USB just to erase the disk, although I would expect that as an option to be provided during the setup of the Mac OS X installation process.
    Anyway, meanwhile I am following this guide here: http://www.techrepublic.com/blog/apple-in-the-enterprise/how-to-create-a-bootabl e-usb-to-install-os-x-mavericks/.
    While writing this response, I manage to follow the whole article and the result is successful for now: right now I am in the process of installing the Mavericks. Interesting is that after booting from the USB I also got "Your computer restarted..." error, but after that the reboot started the installation process. Then I manage to erase the SSD drive using Disk Utility provided during installation.
    Well... 5 minutes left. :-)
    Again, thanks a lot for the quick answers!

  • I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

    i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

    Default apps are part of the iOS and cannot be deleted.  Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
    Also check Settings > General > Restrictions to see if it has been restricted.
    If not found, Settings > General > Reset > Reset Home Screen Layout.

  • Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'.

    Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'. I followed suggestions from the apple site to clear various library files - mainly relating to Qmaster but this didn't make any difference, an iwonder igf perhaps this is the reason for the compressor 4 programme not working. Thanks
    Tom

    You need to export a self-contained video from FCP 6. Import the self-contain video into Compressor 4.
    •iMac 27", 3.4GHz Quad-Core Intel Core i7, 16GB 1333MHz DDR3, 2TB HD + 256GB SSD, AMD Radeon HD 6970M 2GB GDDR5•FCS 3•Compressor 4•OS X 10.7 (Lion)•iPad 1&2•Apple Tv 2•

  • I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?

    I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?

    It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
    To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
    I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked.

  • I'm now at Sudan. I'm from Bangladesh. After coming Sudan I can't download/install any application from apps store. It shows error code-1009. Now what to do ? can anybody help me....?

    I'm now at Sudan. I'm from Bangladesh. After coming Sudan I can't download/install any application from apps store. It shows error code-1009. Now what to do ? can anybody help me....?

    Are you trying to download apps from the Sudan app store?  If so, you have to have a valid credit card and billing address in the country of the app store to purchase from that app store.
    Some countries also have restrictions on the apps and functions allowed in their countries.

  • I have mac air , i am unable to download latest OS yosemite from App store. Everytime its shows errors . Pls advice how to download

    I have Mac Air , I am trying to download latest OS yosemite from App store . But i am unable to download as its showing error.  Pls advice is there any other options to download . Thanks

    get an error message.
    Care to share what the error says?  My mind reading skillz are nill this early in the morning.

  • Download flash player 11 from app store

    Download flash player 11 from app store not working

    There IS NO FLASH PLAYER in the App Store
    You shouldn't be using Flash Player 11 anyway. Use 12: Flash Player 12 (Mac OS X)

Maybe you are looking for