Trying to get online help. Entered correct serial no. but got error message "Incorrect serial number" - what to do next?

Can anyone help me with this issue?

If you mean by online help Apple's Support, formerly Apple Express Lane, then follow rack0's advice. If not, then provide the link where you're having the issue.

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Please Help! Error message: Incorrect serial number, The serial number you entered is not valid. Click OK to retry serial number.???

My old PC crashed and died, and I am unable to deactivate the licence of Photoshop Elements 7.
I re-installed Photoshop Elements 7 via a trial download from Adobe website onto my new PC, Windows 8.1 single language.
My serial number is not accepted.
Error message: 'Incorrect serial number, The serial number you entered is not valid. Click OK to retry serial number'.
Customer help care is not helpful and keep ending my chat before I get a solution.
Can someone please help me and let me know how I can rectify this problem!!!

Thank you Benjamin MItchley. I reviewed the chat log and I can confirm that they are correct we do not provide installation support for Photoshop Elements 7 due to the age of the software title. Photoshop Elements 7 also does not support activation so there is no risk that you were unable to deactivate the software on your previous computer.
I am showing the serial number under your account was provided from an equipment manufacturer. It is possible there may have been a customized installer for that version. Have you contacted the computer manufacturer to obtain the installation files for the copy of Photoshop Elements 7 included with your computer?
Since you did not migrate/transfer over any files it is unlikely there is a software issue preventing the installation. You can try running the CC Cleaner Tool to ensure that no corrupt licensing files may be preventing the installation process. You can find details of the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

How do you burn videos taken with myIphone and stored on my computer to a DVD disc. I purchased and tried using RealPlayer Plus 16 but got error message saying "unsopported media type"? I alos tried using Real Players file converter with no success!

How do you burn videos taken with my Iphone 4S and stored on my computer to a DVD disc. I purchased and tried using RealPlayer Plus 16 but got error message saying "unsopported media type"? I also tried using Real Players file converter with no success! Thanks in advance for any help you can give!

Probably the OP is no longer paying attention to this unless the OP is subscribed to this discussion. While not really an iPhone question I guess using an iPhone to produce the movie which then needs taking to the next step makes this as good a starting place as any unless you happen to know enough about what to do to determine in which forum to post. A suggestion in that direction would help.
Anyway, Apple is backing off from supporting optical media. It also depends upon what you mean by "DVD". A DVD is just an optical disc which can support different file formats, but many people think it means a movie disc you can put in your TV. Producing a movie disc requires special iDVD authoring software Apple used to sell but stopped several years ago. I don't know if the old versions work under newer systems. There's also the free Burn application which authors DVDs but takes a bit of learning and has nowhere near the features of iDVD.
If the OP means simply burning the transferred movie files to a DVD for archiving in computer format you don't need special software for that; its built into the operating system File > New Burn folder etc.

Tried to install a new game but got error message "You can't open the application "XIII Install" because PowerPC applications are no longer supported." I have since read that Yosemite doesn't have the program. What can I do?

Tried to install a new game that I bought (Xiii) for my MBP. All system req have been met and exceeded, however when trying to install it I get an error message saying "You can’t open the application “XIII Install” because PowerPC applications are no longer supported."
I have since read online that the operating software Yosemite has got rid of PowerPC applications, meaning I can't install my new game.
Is there anything simple that I can do to get this game to work. I'll be gutted if not as I have opened the game therefore the shop will not give a full refund, I'm sure .
Regards
Simon

A lot longer ago than that. PowerPC apps haven't been supported since Lion, 10.7.x.
You may have just purchased the game, but the developers obviously haven't kept up to date with the requirements for newer versions of the Mac OS.
You have three options, depending on how old your Mac is.
1) If it were ever able to boot directly to Snow Leopard, you could create a separate partition and install SL onto that partition. Make sure to turn on the option during the installation to install Rosetta. That is OS X's PPC emulator.
2) If your Mac is too new to install Snow Leopard, then you can purchase and install Snow Leopard Server within a VM, such as Parallels, VirtualBox, or Vmware.
3) Use a separate older Mac for running outdated software.

Trying to set up new account email address accepted but password generates message incorrect words try again

New sync account set up accepts my email address but after putting in my password an error message appears as 'incorrect words, try again'

You may not be seeing a required CATCHA image or you may have entered the wrong text if you get such an error.
*https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync
*https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account
*https://support.mozilla.org/kb/firefox-sync-troubleshooting-and-tips
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Tried to load wordpress but got error message that it was not running php, can it, and if so, how

Tried to download "WordPress" thru Firefox, but got an error message that my Firefox was not running php. Can Firefox run php, and if so, what do I do to make it happen?

its loading fine on my system and i don't have any special Add-on or Plugin installed specifically for it :-P
However see this post:
https://support.mozilla.com/en-US/questions/782622
Check and tell if its working.

TS3694 Trying to upgrade to OS 6 but got error message 3014 ???

When trying to install the software upgrade to OS 6 I got an error message 3014 ???

check this article, you can probably find the answer here: http://support.apple.com/kb/TS3694

Can I open Raw files from Olympus OM-D EM-1 camera in CS6? I tried running up dates but got error message 44M11200.

Thought this Olympus camera was covered by CS6 but can't seem to install updates to solve probs. Error message appears 44M11200

The T1i was first supported by Camera Raw 5.4 which is only compatible with CS4 and later
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Some options:
Upgrade to CS6
Join the Cloud
Download the free Adobe DNG converter, convert all T1i Raw files to DNGs then edit the DNGs in CS3
Camera raw, DNG | Adobe Photoshop CC

I set up my AE (2 in different rooms) and then tried to acquire and tried to select and play but got error message -15506 "while connecting to the Airplay device".?

I am using Lion on a MBP with 2 x AE.

One quick update. A workaround that was mentioned in one post did seem to work - if music is started via the Remote app it seems to connect fine.
And I'm not sure if I dare upgrade to iTunes 11 given the firestorm of bad impressions I see, including some that relate to Airplay functions...

How to get online help when creat new filter files in EDS?

I want to creat some my own filter files in order to get Event report from network management station when some special situations appear.
I have run /opt/CSCOpx/bineds -filter,and the Named Filter window appears,I select new a file,later select "add Generic events",during this course I tried to get online help with Help Icon, but the messages:"could not run netscape to display help netscape:not found."appears.
But I have install the netscape in the directory /opt/netscape, why it can't be found?I want to know whether there is some conf file in some place that has named a path name for the netscape diffrent from /opt/netscape.Is ther any such files?Thanks very much!

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center (http://www.cisco.com/tac) or speak with a TAC engineer. You can open a TAC case online at http://www.cisco.com/tac/caseopen
If anyone else in the forum has some advice, please reply to this thread.
Thank you for posting.

Tried to download 16.0.1 but got following message: A newer version named Firfox.app (15.0) already exists in this location. Do you want to replace it with the

I have a MacBook 10.5.8 OS. I have been getting an auto update notice for updating my current version 15.0 to 16.0.1. Tried to download version16.0.1 from Firefox web but got following message: A newer version named Firfox.app (15.0) already exists in this location. Do you want to replace it with the one you are moving? How can this be if the current version on my mac is 15.0?

Have you tried just using the built in updater to update firefox? [[Update Firefox to the latest version]]

I tried to update iTunes witht he latest version and I got a message saying that - MSVCR80.dll was not installed. I think I successfully installed that through an online help website but I now get R6034 - C\Program Files(x86)\iTunes\iTunes.exe

I tried to update iTunes with the latest version and I got a message saying that - MSVCR80.dll was not installed. I think I successfully installed that through an online help website but I now get R6034 - C\Program Files(x86)\iTunes\iTunes.exe

Hello Bignige52,
The following article provides steps and information that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen

An internal error occurred on the report server. See the error log for more details. (rsInternalError) Get Online Help The profile for the user is a temporary profile. (Exception from HRESULT: 0x80090024)

An internal error occurred on the report server. See the error log for more details. (rsInternalError) Get Online Help The profile for the user is a temporary profile. (Exception from HRESULT: 0x80090024)
while proview the report i will get this error am using sql server 2008R2,
can u plesae hlep me out for this

<Header>
<Product>Microsoft SQL Server Reporting Services Version 2009.0100.1600.01 ((KJ_RTM).100402-1539 )</Product>
<Locale>English (United States)</Locale>
<TimeZone>W. Europe Standard Time</TimeZone>
<Path>C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVEREPORT\Reporting Services\Logfiles\ReportServerService__01_30_2015_03_09_32.log</Path>
<SystemName>WEGDACM1</SystemName>
<OSName>Microsoft Windows NT 6.1.7601 Service Pack 1</OSName>
<OSVersion>6.1.7601</OSVersion>
<ProcessID>4880</ProcessID>
<Virtualization>Hypervisor</Virtualization>
</Header>
rshost!rshost!5e4!01/30/2015-03:09:32:: i INFO: Currently registered url http://+:80/ReportServer_MSSQLSERVEREPORT/ on endpoint 2
rshost!rshost!5e4!01/30/2015-03:09:32:: e ERROR: Failed to register url=http://+:80/Reports/ for endpoint 3, error=b7.
rshost!rshost!5e4!01/30/2015-03:09:32:: w WARN: Endpoint 3 is enabled but no url is registered for vdir=/Reports, pdir=C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVEREPORT\Reporting Services\ReportManager.
servicecontroller!DefaultDomain!1e30!01/30/2015-03:09:32:: e ERROR: Error creating HTTP endpoint. System.Runtime.InteropServices.COMException (0x800700B7): Cannot create a file when that file already exists. (Exception from HRESULT: 0x800700B7)
at Microsoft.ReportingServices.HostingInterfaces.IRsUnmanagedCallback.CreateHttpEndpoint(RsAppDomainType application, String[] urlPrefixes, Int32 cPrefixes, String[] hosts, Int32 cHosts, Boolean wildCardPresent, String virtualDirectory, String
filePath, Int32 authType, Int32 logonMethod, String authDomain, String authRealm, Boolean authPersist, Int32 extendedProtectionLevel, Int32 extendedProtectionScenario, Boolean enabled)
at Microsoft.ReportingServices.Library.ServiceAppDomainController.SetWebConfiguration(RunningApplication rsApplication, Boolean enabled, String folder)
rshost!rshost!65c!01/30/2015-03:09:32:: i INFO: Endpoint 4 is disabled and no url is registered vdir=/ReportServer_MSSQLSERVEREPORT/ReportBuilder, pdir=C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVEREPORT\Reporting Services\ReportServer\ReportBuilder.
rshost!rshost!1e30!01/30/2015-03:09:32:: i INFO: Derived memory configuration based on physical memory as 16776696 KB
servicecontroller!DefaultDomain!1e30!01/30/2015-03:09:32:: i INFO: Recycling the service from the default domain
rshost!rshost!1e30!01/30/2015-03:09:46:: i INFO: Application domain type WindowsService statistics: created: 7, unloaded: 7, failed: 0, timed out: 0.
appdomainmanager!DefaultDomain!1e30!01/30/2015-03:09:46:: i INFO: Appdomain:11 WindowsService_7 started.
library!WindowsService_7!1e30!01/30/2015-03:09:46:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: No DSN present in configuration file, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException:
The report server has encountered a configuration error. ;
servicecontroller!WindowsService_7!1e30!01/30/2015-03:09:46:: e ERROR: Error initializing configuration from the database: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration
error.
resourceutilities!WindowsService_7!1e30!01/30/2015-03:09:47:: i INFO: Reporting Services starting SKU: Enterprise
servicecontroller!WindowsService_6!1e30!01/30/2015-03:09:47:: i INFO: Service controller exiting.
appdomainmanager!DefaultDomain!1e30!01/30/2015-03:09:47:: i INFO: Appdomain:10 unregistered.
appdomainmanager!DefaultDomain!1e30!01/30/2015-03:09:47:: i INFO: Appdomain:10 WindowsService_6 unloading.
appdomainmanager!DefaultDomain!1f40!01/30/2015-03:09:47:: i INFO: AppDomain:10 0 pending unload(s)
library!WindowsService_7!2410!01/30/2015-03:09:47:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: No DSN present in configuration file, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException:
The report server has encountered a configuration error. ;
library!WindowsService_7!2410!01/30/2015-03:09:47:: e ERROR: ServiceStartThread: Exception caught while starting service. Error: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration
error.
library!WindowsService_7!2410!01/30/2015-03:09:47:: e ERROR: ServiceStartThread: Attempting to start service again...
library!DefaultDomain!202c!01/30/2015-08:04:43:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: No DSN present in configuration file, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException:
The report server has encountered a configuration error. ;
library!DefaultDomain!202c!01/30/2015-08:25:26:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: No DSN present in configuration file, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException:
The report server has encountered a configuration error. ;
library!DefaultDomain!202c!01/30/2015-08:26:16:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: No DSN present in configuration file, Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException:
The report server has encountered a configuration error. ;
The above is my log file pls find it resolve my problem,am trying to add the encryption key to my configuration seetings it will through the error like The profile you were used is temporary profile.

I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!

I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!

If you can't get the account's password reset via http://appleid.aple.com then try contacting Support in your country, they should (after they've confirmed your id and that it's your account) be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
After it's been reset change the primary email address on the account to be an address that you have access to : Change your Apple ID.
And check/correct the date of birth on the account (select the Password And Security section on the account on http://appleid.apple.com, answer the security questions, and on the next screen the DoB should show).

Get error 500 message trying to get online bank site. What to do?

When trying to get online bank web address, I get a screen which reads "error 500". I can get the site using Internet Explorer but I prefer to use Mozilla Firefox because this is the one I usually use. How do I correct this issue.
Thanks
Bill Roberts

Which security software (firewall) do you have?
Did you check the settings for Firefox ?

Trying to get online help. Entered correct serial no. but got error message "Incorrect serial number" - what to do next?

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