Trying to install cs5 on a new computer running windows 8.1

I am trying to install cs5 onto my new computer that is running windows 8.1 and the program will not show up or auto run

navigate to your disk and click setup.
or download the installation files.
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

    I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

    if you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you'll need to contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
    if you can't find your installation disk:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted

    I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted but then it asks for a serial number for a full version of a product which men is design premium cs3 but it doesn't give me that product as a choice from the drop down menu. it only gives me adobe master collection cs3. why when i have purchased all these different upgrades can i now not use them and how can i sort this out. i need cs5.5 on my new computer.

    Contact Adobe support:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.

    I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.  What shall I do to get Adobe up and running?

    when you were install your cs3 you should have been prompted for you serial number.  were you?
    if not, you probably didn't properly install cs3.  copying/migrating/moving etc is problematic.
    if yes, did you see any error messages during installation?
    if yes, attach a screenshot of the error message.
    if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

    I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

    Hey there Frank0619,
    If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
    Issues installing iTunes for Windows
    These in particular: 
    Make sure you have an administrator account.
    To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Install the latest Microsoft Windows updates.
    To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Download the latest version of iTunes.
    The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
    Disable conflicting software.
    Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig: 
    Using Msconfig to troubleshoot conflicts in Windows XP
    Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
    Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
    Restart your computer.
    Install iTunes.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • How do I install CS5 on a new computer. My old computer crashed.

    How do I install CS5 on a new computer. My old computer crashed.

    You have to install your product again in new computer and launch your product software and click on help menu from there you can activate your product with the help of your product serial number.
    If you do not  have disk of your product then you can go through this link and download your product software or you can contact adobe customer support for best solutions.
    Download link--http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • Trying to install cs5.5 onto new pc, have old serial number...

    trying to install cs5.5 onto new pc, have old serial number... but can not find how I even start process. Yes, it is installed on a MAC, where I still want access.

    You cannot install your Mac license on a PC. Serial numbers are platform specific. There's no way around that.
    Mylenium

  • Installing CS5 on my new computer

    I have just replaced my computer with CS5 installed with a new computer (Win 7).  How do I install CS5 on my new computer using the existing license I have?

    You will want to install the software from your installation media.  Do you no longer have access to your DVDs or did you originally purchase a download?  If you choose the download option then the software should be under your account.  You can find details on how to download the software from your account at http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ.

  • I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

    I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

  • I have installed CS5 on my new computer and cannot make a contact sheet

    I have installed CS5 on my new computer and cannot make a contact sheet. I have used CS5 for a number of years making contact sheets of my daily shoots, but now when I go to file, automate there is no 'contact sheet' selection.  Would you please answer me at [email protected]

    Not sure how far you've gotten, so i'll start from the beginning.
    After you downloaded the PSCS5OptionalPlugins_Win_en_US.zip
    right click on it and choose Extract All
    In the Extract dialog check Show extracted files when complete
    Then the window should open showing a folder as below
    If you double click on that folder, then there is a pdf with instructions for installing the plugins
    If you still need help with installing we can assist you

  • I just tried to install Itunes on my new computer & lost everything!  HELP!

    HELP!!! I just tried to install Itunes on my new computer...i had it already on another one, that i know longer have...everything went fine and then the last thign it said that i already had this account set up non another computer and i thought it asked if i wanted to transfer everything to this new one, so i clicked yes...well apparently it didnt quite ask me that because it deleted everythihng...so it looks like i have never downloaded any songs in my Itunes and on my Ipod...did i lose it all or can it be retreived? im so freaking out!! Help please!
    Thanks, Miz. C~
    Ipod Mini   Windows XP   Lap Top

    Hello Miz C,
    As I said in answer to your other post, pressing "Yes" when iTunes brings up the dialogue window asking whether you want to replace the songs on your iPod with the songs in iTunes does exactly what it says. If you linked to an empty iTunes or one with only a few or completely different songs it will have erased your original iPod song list. Unless you have the original PC to connect back to the songs you had are gone. You could check out what data recovery programs are on offer but I have no experience of any to fully recommend.

  • Need cs4 number to install cs5 upgrade to new computer

    i need my old cs4P# to install CS5 to my new computer, can't find CS4

    Adobe doesn't know what you don't know. If it's not registered on your account or you have some printed version of it, nobody can tell you that. If you bought directly from Adobe and have proof of purchase, support may be able to figure things out, but that's as good as it gets...
    Mylenium

  • TS1389 I'm trying to authorize a new computer running Windows 8 and it won't authorize

    I'm trying to authorize a new computer running Windows 8 and it won't authorize

    On your Computer...
    Open iTunes... 
    If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar " 
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    (In earlier versions of iTunes, access this option from the Advanced menu).
    When prompted, enter your Apple ID and password, then click Authorize.
    See Here for full details...
    About authorization and deauthorization

  • I just set up a new computer running Windows 8.1. When I go to my icloud photostream, the pictures are in PNG format NOT JPG. When I open and upload photos from the photostream, the resolution is so low that the image quality is terrible. Help?!?

    I just set up a new computer running Windows 8.1. When I go to my icloud photostream, the pictures are in PNG format NOT JPG. When I open and upload photos from the photostream, the resolution is so low that the image quality is terrible. Help?!?

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

  • After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes

    After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes normally in the future & get the CD/DVD drive working again? if I delete the upper / lower registry keys what other functions are impacted? I see others say itunes asks for a reinstall...then same problem all over again! THX

    Have you revieved this support document?
    TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
    tt2

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