Trying to install Lightroom 5 on 2nd device, LR will not accept my licence code

I'm switching across from Aperture to LR5 and have successfully purchased and installed LR5 on my desktop. I have now downloaded a trial version onto my laptop, but when I tap in my licence code it will not allow me to proceed. I understand LR5 will allow me to use it on a max of 2 devices but clearly I need help!

I tend to agree with John, this is usually the issue (particularly since Adobe seem to hide the perpetual version download).
Also the latest version is 5.6 (both perpetual and CC), not sure where you could have downloaded 5.4 from.
This the site for the 5.6 perpetual version for PC:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.6
And this for Mac:
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
I'd try uninstalling the 5.4 and then using the relevant link above. Good luck.

Similar Messages

After installing iOS 5, my ipad 2 will not accept my access code and has locked me out

after installing iOS 5, my ipad 2 will not accept my access code and has locked me out. Any ideas?

I don't know if your symptoms are the same as mine, but my problem is the same. Specifically:
My update seemed to go fine, but I noticed that items in Notification Center were not current or missing, as compared to the iPhone. Also, when iTunes saw the iPad without it being connected by cable, the portion of the iTunes screen that displayed the OS status was blank, and it told me that I had to connect physically to update. When I did, iTunes confirmed that iOS 5 was indeed installed and current.
With this, I decided to shut down the iPad completely, and restart it. When it came back up, the lock screen had changed. I now get a full keyboard (not just a number pad). When I attempt to enter my 4-digit passcode (and I know I'm entering the correctone), the iPad won't take it. Now it's completely locked and I can't access it.
The odd thing is the way the screen changed to display a full keyboard on the lock screen. This didn't happen to the iPhone.
All devices are running the current versions of everything.

I have Creative Suite 3 Master Collection. Am trying to install Photoshop CS4 upgrade. It will not accept any of the serial numbers from my Creative Suite 3 Master Collection. The upgrade is for Photoshop CS 4 only

Need help installing Photoshop CS4 upgrade. I have Adobe Creative Suite 3 Master Collection installed on my computer. When trying to install Photoshop CS 4 upgrade. I am ask for serial number of Photoshop CW, CS2, & CS3 I put in the serial number from my Creative Suite 3 Master Collection. None of which are accepted. What do I need to do to accomplish upgrade?

When you purchase a Creative Suite collection, you can't run an upgrade on an individual product within the Suite. You have to upgrade the entire collection.
You could purchase a copy of Photoshop CS6, or a subscription to Photoshop which can be as little as $9.99 with the Photography plan to the Creative Suite.
Adobe no longer sells upgrades to CS3 or CS4.

I have a version Adobe pro 7, my old computer hard drive failed tried to install on my Windows 8.1, will not start up error message

I have a version Adobe pro 7.1, my old computer hard drive failed, tried to install on my Windows 8.1, will not start up get error message? any solutions? It worked perfectly fine on my old computer which was windows 7.0

Hey,
I am sorry but Acrobat 7 is not at all compatible with Windows 8. For this, you will need to upgrade your Adobe Acrobat version.
For better understanding, please refer this kb file:
Compatible web browsers and PDFMaker applications
Regards,
Anubha

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old.

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old so, it's in the newish range. HELP!

Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download

I am trying to install CS5, but my serial number is not accepted.

I am trying to install CS5, but my serial number is not accepted.@

there's nothing online about which i know. but you may be able to get that info from adobe support, http://helpx.adobe.com/x-productkb/global/service1.html

I am trying to install flsh player update,   but it will not fully install say close safari, how do I fully close safari ?i

I am trying to install a flash player update,        it will not fully load, saying close safari and try again,
how do I close safari completely,     looks like something may be running in the background, but cant seem to find it,    any help please.

Control + Click or Right Click on the Safari icon on the dock, and then click on Quit.

We are trying to install elements 11 but the program will not run error 213:11

we are trying to install elements 11 but the program will not run error 213:11

http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html

Trying to install cs6 on new make but will not take activation code, i think it is because i didnt deactive on old comp

trying to install cs6 on new make but will not take activation code,

how do I fix the issue

Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?

Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?

Yipper45 wrote:
Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?
Where are you trying to get Flash Player from? Downloading is different from installing but many malicious websites offer to supply Flash Player as a means of installing malicious software and gathering personal information (e.g., passwords). You should get Adobe Flash only from Adobe and this link lets you download the full installer (Mac OS X (Intel) DMG) and run it locally. At that point OS X will ask for your password and if you've been using it successfully for other purposes (e.g., changing some items in System Preferences), it should work there too. Note that once Flash Player is installed, a Preference panel is installed too, and in it you can authorize Adobe to update Flash automatically.

HT204088 When trying to update my credit account information, it will not accept the month of experation even though it has been entered. I shut the phone down and tried again, I sync it to the computer. Will not work. What do I do?

I was trying to add and app to my iphone and was not able to do so. It wanted updated credit information. So, I entered it and it will not accept the month of experation. I have shut the phone down, sync it to the computer to update. Will not work. What can I do to continue?

Off the top I dont thing its good practice to post an email address here
I dont see how a google password change would impact on ur Apple ID/iTunes account
Have u access to the old email address? If not and you fail the apple security process then you need to call them
Have u tried to manage ur apple id from : appleid.apple.com

When trying to set up my Apple TV it will not accept my apple Id

We are trying to set up our Apple TV and when we are setting it up it will not accept our Apple ID and Password. Any ideas?

I don't understand what you are setting up using numbers - or letters. If it's a passcode, then you can translate the letters into numbers as you would on a telephone keyboard - for example, an "S" would be a 7.
But that may not matter, as the process for setting up voicemail is strongly tied to your cellular carrier. If the above doesn't answer your issue, contact your cellular carrier for setup assistance.

HT1199 After trying to install window 7 my new iMac will not reboot back to apple. Black screen "No bootable device -- insert boot disk and press any key". How do I get out of this?

After trying to install Windows 7 in my new iMac It will not boot up back to Apple. I have a black screen with the following "No bootable device -- insert boot disk and press any key". My iMac did not come with a boot disk. What can I do?

Try holding down the option/alt key during a restart and see if you can see/select your boot drive there.

My wife's iTunes ID will no longer work. Tried to reset password but did not get email, tried to reset by answering personal questions' but will not accept the correct date of birth. Has it been hacked? How can I fix this?

My wife's iTunes used ID will not work. Tried resetting the password, but email was not received. Tried using personal questions method, but would not accept the correct date of birth, so could not go any further. Has her iTunes ID been hacked? How can I fix this?

Thanks for that advice @randers4.
I linked through and submitted my info as a "topic not covered" in the iCloud section. After entering the serial number of my MBP it turns out I wasn't eligible for technical support (though I don't think this is hardware related support) and the final suggestion was to take my computer into an Apple store. I called my local Apple reseller and asked for assistance. The customer service rep was very nice but unable to help, so suggested I call Apple Support on 1300 321 456. I did so and, again, spoke to two very polite and helpful customer service people (I was transferred to security services). I didn't have to be on hold to speak to either rep for more than a few seconds! After trying a few different things, he worked out what was happening...
So, to cut a long story short, to solve the problem in my OP, all I had to do was log out of iCloud in my System Preferences and log back in using my current Apple ID. [Edited to add that I had to sign out of everything I was currently signed in to with my Apple ID before logging out and in again.]
Problem solved!
Message was edited by: NotBaconBits

I purchased Photoshop Lightroom 5 at Office Depo two days ago. i am following the directions join the card that I purchased. The program will not accept my redemption code.

I purchased Photoshop Lightroom 5 two days ago at Office Depot. I have a redemption code on a card. the program will not take the code. What do I do?

You need to convert your redemption code to a serial number via the Adobe web site.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Trying to install Lightroom 5 on 2nd device, LR will not accept my licence code

Similar Messages

Maybe you are looking for