Trying to install my CS5 on my new computer and I am unable to find the serial#
I am trying to install my CS5 on my new computer and I am unable to find the serial #. I have all the serial #'s for the Photoshop Elements 10 & the Adobe Premium Elements 10. How can I find my serial # that I registered on my old computer?
check your account, https://www.adobe.com/account.html
if it's not there and still installed on your old win computer you can use belarc advisor, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
otherwise, adobe support may be able to help: contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html
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My computer died, so trying to connect my phone on a new computer and download all my music to the new computer/itunes?
The iphone is not a storage/backup device. The sync is oen way - computer to iphone. The only exception is itunes purchases. File>Devices>Transfer Purhases
Copy everything from your backup copy of your old computer to your new one. -
I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it
There are two steps when entering a serial number:
When you enter it in the 24-digit field, you should see a green checkmark. If you see a red x, you may have mis-typed the number, as Ben pointed out, it could be for a suite instead of a standalone product.
If it takes the number and installs, then activation is the next step. If it fails to activate, you may have exceeded your activations or the number might have been retired.
In that case, contact Customer Care with proof of purchase.
Contact Customer Care -
I purchased a new computer, signed out of my other computer's elements and started my search for the download for Elements 12. The forums have taken me to the correct page from which to download, but I can't seem to find an English version. I have a headcold, so I may be missing something, but I can't seem to find a download.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Problem installing DW CS5.5 on new computer
I am trying to install DW CS5.5 on new computer -- old hard drive died. Years ago I upgraded to the CS5.5 from a Macromedia Dreamweaver 8 version. I no longer have the serial number of the original version, which I used to upgrade to CS5.5. In fact, when I did that there was a phone number to call, and I was given a special number to put in the serial number slot and it worked for the upgrade. So now I am trying to install from the CD I used the last time and it is asking me for the original DW8 version, which I no longer have. Any suggestions on how I should proceed? I would love to talk to Dreamweaver support by phone, but cannot find a number, nor can I find a live chat option anywhere.
Thank you,
Drifter SisSerial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.
if you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you'll need to contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
if you can't find your installation disk: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
Trying to install cs4 program on my new computer. my old computer is dead.
I have all the install discs but when I enter the serial #, I get an "i'm sorry....."
I own cs4. My original computer die. So I trying to install cs 4 on my new computer. Please HELP~!!!!!After many hours on the phone and chat with adobe it appears that since I now have windows 8 on the brand new computer, i cannot use my current cs4. I was told adobe does not offer upgrades from cs4 any longer but that an authorized adobe reseller would. I am having a hard time finding out how to locate and verify that and I need to get back on Photoshop soon as mI have a deadline - thanks
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How to install PS CS5 on a new computer
How do I move Photoshop cs5 to a new computer
Hi Jej,
You'll need to install it again on the new computer. You'll want to use the serial number you used before, hopefully you still have it. You can download the installer from here if needed:
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
If you don't have the serial number you'll need to contact support for assistance. They'll have it so long as it was registered. You can contact them via Contact Customer Care
Hope that helps,
- Dave -
Link to install Adobe CS5 on my new computer? Errors
Link to install Adobe CS5 on my new computer? Where?
Errors I have:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 60 error(s), 56 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5 Spanish Language Pack_x64_AdobePhotoshop12-es_ES_x64: Install failed
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-es_ES: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe Photoshop CS5 Spanish Language Pack_AdobePhotoshop12-es_ES: Install failed
ERROR: - Adobe AIR: Install failedErrors "Exit Code: 6," "Exit Code: 7"
Mylenium -
I have installed CS5 on my new computer and cannot make a contact sheet
I have installed CS5 on my new computer and cannot make a contact sheet. I have used CS5 for a number of years making contact sheets of my daily shoots, but now when I go to file, automate there is no 'contact sheet' selection. Would you please answer me at [email protected]
Not sure how far you've gotten, so i'll start from the beginning.
After you downloaded the PSCS5OptionalPlugins_Win_en_US.zip
right click on it and choose Extract All
In the Extract dialog check Show extracted files when complete
Then the window should open showing a folder as below
If you double click on that folder, then there is a pdf with instructions for installing the plugins
If you still need help with installing we can assist you -
Im trying to install i tunes on my new laptop and it keeps sticking on 99%
im trying to install i tunes on my new laptop and it keeps sticking on 99%
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I own CS5 on my work laptop which was just stolen. Do I need to buy a new CS from scratch or can I transfer CS5 to a new computer even though I don't have the computer that CS5 is on? Company purchased CS5 before the whole creative cloud leasing thing started, but after discs.
You can use web chat to remove authorization from the computer that was stolen:
Serial number and activation support
You can download the software again here:
Other downloads -
I am trying to download a song on my new computer and im being asked security questions ive never answered before.....help
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89295) -
I have a new computer and I would like to transfer the adobe pro to new computer. Problem is I do not have the install CD anymore..
Hi Matt,
Here is info on downloading Adobe applications: Help | Download, install, update, or uninstall apps
Does that help?
Thanks,
Kevin -
I got a new computer and all applications were transferred from the old one. However, when I tried launching Acrobat 8 Professional, I get a message that says: "Adobe Acrobat 8 Professional cannot be opened at this time and I need to launch another application in the suite e.g.Photoshop" which is already launched. Is there some help around this?
It appears that you have the CS. What new OS do you have. If it is Win 8.1, you may have to purchase a new version of Acrobat for that system. Folks have succeeded with AA 8.1 on Win 7, but I have not heard of any successful installs on Win 8.1. As for the issue you have with the new OS, you do have to follow the CS install process that is different than the stand-alone Acrobat (there are some posts that discuss the process if you search).
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