Trying to make a purchase form the apple store and I keep being asked to answer my security questions. I don't remember what the answers are. Is there a way to reset your security questions or get the answers to the current ones?
I have been trying to make a purchase from the apple store and I keep being asked to answer my security questions. I don't remember what my answers are. Is there a way to reset your questions or find out the answers to your old ones?
Yes, go to the AppleID FAQ for how to reset the questions.
Similar Messages
-
Photoshop elements...the tools (Paintbrush and cloner) no longer show their adjustable size when working. Only a tiny cross shows...is there a way to reset tools ??
Please post Photoshop Elements related queries over at
http://forums.adobe.com/community/photoshop_elements
But a guess: caps lock? -
Is there any way to reset your security questions?
The only responses that i am recieving are to get an email to your rescue email, however i dont have one and i cant do anything with my account
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I changed my Apple ID and I keep being asked to verify my email.
I just recently changed my Apple ID because I switched email accounts from Yahoo! to Gmail. The ID change went through and I can log in to my Apple ID on the website, but when I try to connect to the iTunes Store to update an app, either it continuously tries logging into my old Apple ID, or when I attempt to log into the new one it asks me over and over to verify my email - even though my account says that my email has been validated.
I hope this is just a temporary issue that comes from changing the ID, because it is frustrating. I have been trying to update apps and simply log into the iTunes store on my iPhone, iPad, and iMac, but I am unable to because I am told to verify my email.
The strangest (and most frustrating) part of the verfication request:
When I try to log in, I get an error message saying:
You have not verified your Apple ID.
Click OK to review the instructions on how to verify your Apple ID.
I click OK. A page is then loaded that says:
A verification email has been sent to [email].
Check your email and follow the link to finish creating your Apple ID.
Your email has already been validated successfully. Thank you.
If my email has already been validated successfully, as I am continuously told, then why am I being told over and over that I need to validate it?Hi,
Have a Look at this Discussion...
https://discussions.apple.com/message/15514443#15514443
Also, See Here:
Changing Account Information
http://support.apple.com/kb/HT1918
Apple ID FAQ
http://support.apple.com/kb/HE37
Cheers, -
Is there any way to reset your security questions if you forgot the answers?
i am having problems with itunes. i just put a 15$ card on my account and now it will not let me buy anything because i dont remember the securtiy questions. i am verry unhappy about this due to the fact that i can not contact customer service any other way then email that takes about 2 days to get a response. any suggestions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx
you may delete this discussion. I fixed the issue
-
I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
Hi apple! Okay so I've been trying to purchase iMovie from the apple store and purchase gems on the app 'Fashion Story' but it says there is verification required. We created an apple account years ago so, we forgot the answers. We tried and tried but nothing works. We sent an email so we can change the questions but we haven't gotten the email. Please help because we have been trying for months.
Here is our apple account info:
Email: [email protected]
If we have to send the password please inform us by replying.
MiahReset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.
Erica,
I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
For the rest of us, please post when you find a solution.
Best.
BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others) -
I purchased my macbook pro 2nd hand and then purchased Lion online thru the apple store and today when I tried to update some of the software I got the message that it was corrupt. Can anyone help me?
Did the message say what was corrupt. It is not clear from your description of "...it was corrupt" what "it" is. Sounds like the download of Lion was corrupt. Download it again. Downloaded files sometimes get corrupted due to network connection glitches or interruptions.
-
I went to the apple store and they did a reset on my iPad...I was able to restore all my apps Except Pages and Numbers...those don't appear on my purchased apps at the App Store...how do I restore them...without paying for them again..of course.
If you go into iTunes and sign in and then try to download them again it will let you redownload them. Just make sure you're signed in with the apple ID you used to buy them in the first place.
-
Transitioning from an older G5 Pro to a new iMac. My Final Cut Express files are on a 2T WD external HD. When I try to load a project to the iMac I get a "General Error 41" and the files do not load. Took the WD the Apple Store and tried it on one of their iMacs...it works fine. The problem seems to be in my new iMac, other WD's with different files load OK. Any ideas?
Hi
Can it be so that You try to boot a G5 (Power) Mac from one external hard disk - then try to boot an INTEL Mac from same external Mac.
WILL NOT WORK - It's not just the Mac OS Extended formation that plays a part here - they have to be formatted differently to be bootable on each system.
I don't think there is any solution to this AT ALL.
When You format a hard disk.
• Select Partitions
• Under the graphic representation to the left there is an Alternative button
Here You select if it's supposed to be Bootable on a Power CPU or INTEL-CPU
No other possibilities.
Yours Bengt W -
Yesterday i bought a microsoft office app for my ipad 3 from the apple store and it happened to be in russian. Im unable to understand it or work on it, so my question is can i turn it back or get a refund ? Or there's no such thing ?
Get a refund
http://www.labnol.org/software/itunes-app-store-refunds/13838/ -
My I pad 2 froze, I took it to the Apple store and had it reset. Now all my purchases are gone.
I took my I pad2 to the Apple store and had it reset after it disabled "when I upgraded to IOS 7. Now all of my purchases have disappeared.
Download past purchase
http://support.apple.com/kb/HT2519 -
If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty? If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?
ankit_shah51 wrote:
If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty?
No, as there is no such thing for an iPhone.
If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?
Nope. You'll only be able to get the phone serviced in the US...no one will touch it in India.
Maybe you are looking for
-
Illustrator CS4 view doesn't match view of same file in Acrobat
We're seeing a pretty strange problem with Illustrator CS4 (Mac and PC). The problem seems to happen ins CS5 and CS6 as well. We have a complex piece of artwork for a foil blister and we use a paragraph of text that has 3 transforms applied to which
-
I have around 400,000 photos of 15 years so given the high number, I organized all my photos into 6 catalogs to avoid potential problems. All the photos and the catalogs are in a 4TB Seagate external hard drive. I use Adobe Lightroom 5 and I use a PC
-
Page Tiling vs Page Orientation
How do I get the page tiling to convert to landscape? I can change the page orientation in the document setup box, but the tiling stays in portrait. Meaning, the only way for me to print a landscape page out of illustrator is to tile it. I am running
-
Command for exec entries in SMF
Hi ... Is there any command to find System Management Facilities "exec=" service method entries and Inet services "exec=" property values defined in inetadm entries .. Thanks for your help
-
Hi i want to extract data from portal to BI . some one asked me prapose technology whether rfc is better or webservices is better. can u give me any advantages for this technologies