Trying to purchase Turbo Tax on itunes and it keeps asking for password, changed it verified it worked but still doing it???HELP
HELP ITunes will not allow download charged app
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
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guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING
You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out. -
I have set up my ipod touch too use the internet which is sky its been working fine but now when i try it say unable to join network and there is a padlock beside the sky wi fi thing when i tap that it asks for password and i cant remember the password is there anything else i can try
You can guess the passwoard. That is all you can do.
You can enter the router etup and change the password. You may have to rese the whole router. Look at/download the manual for the router to find out how to do that. -
I have a new iphone and want to purchase ringtones from itunes. Itunes is asking answers for security questions I did not set up and I can't answer them. How do I get past this to be able to purchase. I can purchase songs on my MAC and sync but itunes doesn't give the option to purchase ringtones on the MAC, just the iphone.
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
Itunes 8.1 keeps asking for password
Since I updated to itunes 8.1, I can not update anymore my ipod/iphone apps via itunes. I can still do it via my ipod touch...
What is strange, is that I can access to my AppleID account (via iTunesStore), I can still download music, podcast, etc.
iTunes just still keeps requesting my password when I want to update applications.
I tried repairing the authorizations after updating itunes --> no success.
Is anyone having the same problem?
Any idea? Any solution?
Thank you.maryseb wrote:
Found the solution...!
Check this discussion...
http://discussions.apple.com/message.jspa?messageID=9155284
Worked for me anyway...
Yeah...!!!!
M
That only works if you're running Netbarrier. I'm not running Netbarrier and iTunes likes to ask for my password all the time and doesn't remember it when i check the box to remember the password. very frustrating.... still looking for a fix. -
ITUNES APP STORE KEEPS ASKING FOR PASSWORD?????????????????????????????????????????????????????
I want to download free apps and when I enter my CORRECT password to confirm my account information, It keeps asking me to put in the password after I had just put the CORRECT PASSWORD? Its getting me really frustrated? What should I do? This is also happening with my Ipod Generation 4
i'm having the same problem
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I'm trying to download a free app. "4 pics 1 word" and it won't let me without my credit card. The app is posted as free. Any help appreiciated.
This might help explain
http://support.apple.com/kb/HT2534 -
ITunes and App Store ask for password and tell me it is wrong even after I go in and change it.
I am stuck. I can't download apps or music. I can log into my account and change the password. As soon as I attemp to buy something, it says the password is wrong.
I think I may have a second apple ID attached to another email. When I try to add a backup email to the account, it tells me that email is attached to another Apple ID. But when I ask Apple to send a reset to that email, nothing happens.Hi Dan..
Try here > Associating and verifying email addresses with your Apple ID -
A
All purchases are associated to the ID that was used to download/purchase it. There is no way around it, it is due to copyright DMCA laws. You will have to login in with her ID or delete it and re download it with yours. Sorry.
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ITunes 10.7 keeps asking for password every time it starts
So, ever since updating to iTunes 10.7, it *continually* asks me for my Apple ID password twice every time I start iTunes.
This is getting quite annoying. Is this a bug, or is there something that needs to be set to make this stop happening?Have you ever been able to successfully remain connected to this wifi? Do any other devices connect and stay connected to this wifi? Have you checked to see if there is a firmware update for your router? The last step would be to restore your iPhone, first from a backup and if that doesn't work, then as a new device, or not from a backup. See this support document about restoring http://support.apple.com/kb/HT1414
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I have an IPod touch I'm trying to view my iTunes account and keeps asking for password over and over
Sorry few spelling errors as trying to write this on iPhone it I supposed to say i click continue then asks again for apple ID password, i do so then up comes account and I have selected payment type none. Thanks
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Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94816) -
Iphone won't download from itunes (purchases or updates) and keeps asking for password
My new Iphone 6 won't download from itunes, whether it is a new purchase, previous purchase or update. Itunes keeps asking for password. Icloud seems to be working, find my phone works, so what do I do? I've signed out and back in to the app store. Restarted my phone. Ugh!!
Google is your friend.
http://www.iphoneincanada.ca/how-to/how-to-fix-iphone-app-downloads-stuck-in-wai ting-on-homescreen/
or
http://ipadhelp.com/ipad-help/iphone-ipad-apps-stuck-waiting/
or
Press on the app until is says "Paused"
Then, click it again. It will download. Just wait, then delete it. -
I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up. Therefore I do not have the correct answers. Any help?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
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