Trying to reformat and reinstall windows but get black screen with cursor

Im trying to reformat my computer after a blue screen error and when i pop in my disk to reformat and install it goes through the first stuff...opening files then it says starting windows and then black screen with cursor..nothing else..i can move the
cursor but i cant click anything..nothing happens.

Hi  Marrik,
Is there any error code or error message displayed in the installation process ? because just based on your description in the post, it is difficult to find the root cause for a black screen even after a clean install, this might be caused by a corrupt installation
media or a hardware issue, so, I give two potential suggestion:
1.Try another Windows installation media and perform a clean install again to  see the result.
2.Go to the computer vendor for hardware support, this also can be caused by a memory or hard disk issue.
Regards
Wade Liu
TechNet Community Support

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