Trying to register with ePrint and getting error code.Ajax submit failed: error = 403, Forbidden.

Trying to register with ePrint and getting error code.Ajax submit failed: error = 403, Forbidden. I need help??

To bypass this error attempt either a restart of your computer, or use an alernate broser such as firefox or chrome. If you already have another browser the latter may be the easier fix.
Jon-W
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the KUDOS STAR on the left to say “Thanks” for helping!

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    Can you use the HP Passport to sign in to eprint center?
    This question was solved.
    View Solution.

    Hi, DK28,  I hope you are doing well and welcome to the community; 
    Try this 2 steps;
    1. Use another browser (Internet Explorer, Chrome, firefox, safari, Opera).
    2. Sign-in with an alternative account (Shapfish form HP, google account, Facebook). If you do not have an account with one of the ones mention create one and follow this to sign-in with the new account. https://h30495.www3.hp.com/help#eprint
    I hear here (other members of the community) that there is an issue that engineer are working on diligently that may be affecting this process. At the same time I know that other members have some success using this steps aforementioned.
    Hope this helps!
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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    To bypass this error attempt either a restart of your computer, or use an alernate broser such as firefox or chrome. If you already have another browser the latter may be the easier fix.
    Jon-W
    I work on behalf of HP
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    Click the KUDOS STAR on the left to say “Thanks” for helping!

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  • How do I get beyone this - Ajax submit failed: error = 403, Forbidden

    I'm trying to enable ePrint mobile printing. During the signup process I always get this erro messge - Ajax submit failed: error = 403, Forbidden
    Not sure what I need to do to get beyond this point.
    cwhiting0919

    RobertoR,
    A User should not have to change browsers to attempt to register - this is a problem with HP and the eprintcenter.com website.  If changing browsers or changing accounts is the only way around this problem, this HP Support better get busy because this is unacceptable.
    REDTI2GO

  • I can't create an account. I get the following, Ajax submit failed: error = 403, Forbidden

    I just installed an envy 411a, enabled eprint on the printer and received printer code.  I registered iPhone just fine but can't register on eprintcenter.com.  I tried signing in with my HP online account name: that didn't work.  I tried setting up a new account and recieved the following message:  Ajax submit failed: error = 403, Forbidden
    Any advice?

    I just viewed the website on my computer, and it appears to be working okay on my end. It's possible that there's a setting in your web browser responsible for what you're seeing. I would recommend trying the following steps:
    1. Try to view the site in a different web browser to see if that's the issue. Normally, Internet Explorer, Google Chrome, Firefox, and Safari all display the website properly. Try one or two of those (other than the one you've been using) and it should do the trick.
    2. If that doesn't work, try resetting Internet Explorer's default settings by clicking "Tools" (on the top menu bar), "Internet Options" (usually at the bottom of that list), "Advanced" (far-right tab), and "Reset" (towards the bottom-right of that box). After resetting the defaults, try viewing the ePrint Settings area again.
    If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

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    https://blogs.oracle.com/DavidGiammona/entry/why_do_i_get_this_error_403_--

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    Hi, sorry you're having this trouble. Here is a link to a similar thread with some suggestions of things to try and resolve the problem Ajax Error = 403
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    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
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