Trying to rent a movie error 5002 comes up.

I've tryed more than one movie neither worked.

iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes  -->
"Error 3001,"  "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both  can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.

Similar Messages

  • HT1390 trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any

    trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated

    You might want to try it again.  It started working for me about 10 minutes ago (~8pm CST).
    This was happening for rentals and purchases.

  • I have tried to rent a movie in iTunes twice in the last few hours, both times it says my session has timed out.  I was browsing to begin with, but then tried closing iTunes

    I have tried to rent a movie in iTunes twice in the last few hours.  First I was browsing then tried to rent and was told my session had timed out.  I closed iTunes and went directly to rent the specific movie and still the same response, session timed out.  I completely logged out of iTunes, tried again 5 hours later, still the same timed out response.  I have successfully rented, downloaded movies and watched them previously.  Any similiar issues for anyone lately? Any ideas why this is happening?

    Try to disable the camera notification: http://support.apple.com/kb/TS1500
    and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

  • HT1551 when trying to rent a movie from itunes the message says "itunes store unable to process purchases try again later". Is this usual or am I doing something wrong

    when trying to rent a movie on my new apple tv, a message comes up: "itunes unable to process purchases at this time. Try again later"  Is this usual or is something going wrong?

    Welcome to the Apple Community.
    If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want.

  • Hi I'm trying to rent a movie but it won't let me I. Using my credit card and it keeps on saying declined

    Hi I'm trying to rent a movie and it won't let me it keeps saying u need to sign in  and when I'm doing it it keeps saying declined. I don't now what to do
    Cheers

    Create iTune App Store account without credit card
    http://support.apple.com/kb/ht2534

  • I'm trying to rent a movie on iTunes but when I press rent it shuts off

    I'm trying to rent a movie but when I pres rent it shuts off does this mean I have no room left on my iPad

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Hi, I have the 1st gen apple tv and suddenly when trying to rent a movie I only see movie trailors or my movies. What do I do to see the rental interface??

    hi i have the 1st gen apple tv and suddenly when trying to rent a movie i don't see the rental interface. i did a factory restore and now i see movie trailors and my movies but not rental option. any idea what could be wrong??

    Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue. You can leave feedback for Apple at the link below.
    http://www.apple.com/feedback/

  • I tried to rent a movie (Mean Girls) to watch with my daughter this evening. I paid for it and was trying to download it. It has been about 45 minutes. We have given up. can I get a refund?

    I tried to rent a movie (Mean Girls) to watch with my daughter this evening. It was downloading really slow. After about 45 minutes it had only downloaded about 5%. my daughter gave up and went to bed. Can I return this and get my money back? I was trying to download it on Apple TV, but it wouldn't work, so I purchased the rental from my I pad.  It would have taken hours to download at that rate. Usually I have no problem.

    You can plea your case here:
    http://www.apple.com/emea/support/itunes/contact.html

  • When trying to rent a movie it tells me to verify my payment info, which I checked and its all updated, but no place to verify it..can someone help me please?

    When trying to rent a movie it comes up saying to verify my payment info, but all my info is uptodate, and I can't find a place to verify it...can someone please help?

    Welcome to the Apple Community.
    Use a computer to verify your info, make sure your address is exactly as it appears on your credit card account.

  • HT1657 i tried to rent a movie but it did not work and i was charged away. How can I have charges reversed?

    Hello,
    I tried to rent a movie but it did not work and I was charged away. How can I have charges reversed?

    Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Whenever i m trying to install firefox the error will come that is previous firefox want complete uninstalation its required to restart the computer when its restart its not installed tell me why

    whenever i m trying to install firefox the error will come that is previous firefox want complete uninstalation its required to restart the computer when its restart its not installed tell me why in

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
    When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • HT1390 I recently tried to rent a movie but it couldnt download.  The first part did.

    Hi, today I tried to rent a movie.  It downloaded it but when I tried to play it on my Ipad only the first 5 mins of the movie played back then a sign came up saying it could not load video.  The movie I was renting was "Just One Day". 

    Make sure you have enough space on iPad.
    Resume Download
    http://support.apple.com/kb/HT1725

  • HT1657 I tried to rent a movie but it didn't download successfully.  However I got charged.  How do I get a credit for this rental?

    I tried to rent a movie through iTunes for my iPad, but it didn't download successfully.  However I still got charged.  How do I get a credit for this rental?

    Morning mjvzang,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Hope this helps,
    Mario

  • HT1657 trying to rent a movie on apple tv for the first time and can't do it without authorizing my computer on itunes store but can't find the menu on the iTunes site that lets me authorize my computer. any thoughts out there?

    trying to rent a movie on apple tv for the first time and have to authorize my computer but can't find the itunes menu that allows me to do this.  any thoughts out there? 

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (98261)

  • We are trying to rent a movie and it keeps prompting us to verify payment info and we have done this

    we are trying to rent a movie and it keeps prompting us to verify payment info and we have done this

    I kept having this problem, reset my iTunes password, verified account information several times, all with the same (bad) result.  Finally, I actually went into the "Edit" section of my credit card and found that because I tried to access my account via another computer or device, i.e. Apple TV, I had to reenter my 3 digit credit card security code.  That fixed the problem for me.

Maybe you are looking for

  • Unable to send to external email recipients - Multi Tenant Exchange 2013 - MultiRole servers in DAG

    Greetings all, I hope someone can help. I have created a Exchange 2013 multi-tenant organization, with two servers, both multi-role - CAS and Mailbox roles. Internal mail flow is fine (external email addresses can send to the domain). External firewa

  • ORA-00600: internal error code, arguments: [25027], [8], [1], [], [], [], [

    Hi I was trying to delete a row in one of the tables in the database and i got the following error: ORA-00600: internal error code, arguments: [25027], [8], [1], [], [], [], [], []Also i got a message in OEM as follows: ORA-error stack (00600[25027])

  • F110 - Vendor Bank Selection

    Hello All, Can anyone please suggest me on the following issue. The vendor has two banks ex: X & Y, whenever the APP get runs, the system should pick up the X account of vendor but where as in my case it is picking Y account.  There is no problem wit

  • Sun Management Center and Reduced Core Installs

    hey all, I just discovered the Sun Management Center and the tool looks great for the servers I need to manage. However due to security reasons all our servers are installed as Reduced Network Core installs where we then add the minimal extra package

  • Problems encountered while migrating Flex 2.0 code to Flex 3.0

    I have created some project specific modules in Flex Builder 2.0.Due to licensing issues, I had to migrate the code in Flex Builder 3.0 professional.I switched to the Flex 2.0 Hotfix compiler,but certain events and method are behaving indifferently.A