Trying to sell my ipad2 and i cant delete all the data as i need a password for icloud and i dont know what it is and i didnt know i had i cloud account what do i do ?
trying to sell my ipad2 and i cant delete all the data as i need a password for icloud and i dont know what it is and i didnt know i had i cloud account what do i do ?
Settings-general -reset-erase all content and settings.
iCloud ID and password should be same as Apple ID.
Similar Messages
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How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?
Hello ashlyn888,
Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
my iPhone 5 ,iOS 7.0.2 after rstore firmware ,now need old email for activation , but i dont know email and password , what can i do?
Hi mt.ahsan!
I have a website for you that can help you find that Apple ID, then you can reset the password for it if necessary:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I cant delet all the itunes files o my cp to download the
I cant delet all the bonjur files to download the new. Itunes what do i do
Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 -
All the data on my Ipad3 is wiped out. is it possible to delete all the data from my ipad if somebody knows icloud-ID and password
It sounds like a remote erase was sent via 'Find My Mac', to check please go to www.icloud.com and login. Is there any data there?
If it was a remote erase only someone who had the ID and password could have done it. And in that case the data is gone, it is not recoverable I'm afraid. -
When sighning in and out of an ios device some of the icloud data from the icloud account used to sighned in stays even after sighning out. Is it the same on pc icloud and if so how do you delete it. ( This is the online site by the way.)
Hi turintest2
Thanks for taking the time to respond - however your reply didn't really help as you haven't explained how to delete the compilation album that had been created.
I managed to sort it out by doing the following (I'm posting this so that it may help others). I don't know if this is the simplest/most elegant solution - but it works.
In iTunes, find the compilation (in my case, the 153 songs) and, starting with the first song, follow this procedure:
On the iPhone go to 'Songs' and scroll down the list until you find the first song that was listed in iTunes (above). You should notice (as in my case) that the song will have the correct title (and artwork too if you'd found this previously before making the compliation) but the wring artist.
Swipe LEFT and press the 'Delete' button.
Repeat with second song in iTunes list, deleting the individual songs from the iPhone, one by one.
Although tedious, this seemed to work for me. Reason for doing down the iTunes list is that it is in a pseudo-alphabetical order and I wanted to make sure I'd got every one.
Now busy re-importing the original albums from CD.
Thank you APPLE for making this such a laborious process. Why can't designers actually TEST the products they design so that they can appreciate first-hand the likely problems?
Anyhow, thanks turintest2 for trying to help me - it was appreciated.
RB -
I moved a bunch of my husband's files from his Macbook (which is dieing) to my iMac. I created a user for him on my iMac so he'd be able to keep his stuff separate from mine. All is working great except my Time Machine is now unable to backup. The total of used space on my hard drive (including the recently added user's files) is about 420 GB. The amount of capacity of my external hard drive is 999GB. I think Time Machine failed because there was all of a sudden so much more data and a new full backup would be more than the unused capacity of the HD? Regardless I don't need any old backups. I have all my files and all his files. So I moved all the backups from the external HD to the trash. Apparently that's a no no. I can't fully empty the trash now and that is making my iMac crazy slow.
1) Can anyone tell me how to force the trash to empty?
2) Is there a way to delete the whole external HD and start over with a new full backup via Time Machine? In Disk Utility I try to erase the partition and get an error "Volume Erase failed with the error: Couldn't unmount disk." Then I try to Unmount it and get another "Unmount failed. The disk Backup iOmega could not be unmounted. Make sure that all applications and files are closed on this disk." I turned off Time Machine and tried again but with the same errors.
The external HD is called iOmega. It only connects to the iMac with USB. Any help is much appreciated!!!!Try this instead:
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. Select the backup volume from the left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.)
4. Click on the Erase button.
You will need to reconfigure Time Machine preferences for the backup.
FYI: Never remove Time Machine backup data except through the Time Machine application. If you aren't sure about using Time Machine then visit Pondini's Time Machine FAQ for help with all things related to Time Machine. -
My grandson delted all data from his ipod touch {thinking he was deleting his songs.] Now all he gets when he turns it on is a gray screen with an apple logo. We do not have it backed up nor was it ever turned on to itunes. We purchased it used from a co worker and didnt get that far.. Our computers do not recognise it as any thing nor does itunes when we have it plugged into itunes. Any way to fix this? Apple support will remote into our computer to fix it. For $ 99.00. Well needless to say he used all his savings to buy the ipod so ...... Any free ideas??
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How can I delete all the data in Mac pro and install the latest version of OSX Mavericks?
Hi,
I want to know why my mac become slow and so, I want to data and system and I want to install the latest version OS X Mcvericks. How can I do?
ThanksOpen the App Store app:
And, choose Mavericks:
Then download and run the installer. Tip: It would be a good idea to quit the installer before proceding with the install, so that you can copy it or move it to location outside of your Applications folder. That way the installer won't be deleted after you run it.
If you don't have a backup of your current Lion partition, the only way that you can do a clean install is to erase that partition, thus losing all of your data. -
i have an iphone 3gs. i recently uprgaded my computer which ment it went from windows vista to windows 7 ultimate.I want to add new music from my computer to my iphone but it says i have to restore it and loose my itunes content. If i do that will i loose everything including texts and contacts? Help ! im so confused because im using the same computer as the first time!
The iPhone "thinks" it's a new iTunes libarary because your computer has a new operating system. As long as all your music and other media is on your computer, you will be fine. The iPhone will be erased because it "thinks" it's a new iTunes library, and the "new library" (which is actually your unchanged data) will be put back on.
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HT202659 what is my password for icloud?
hey my name is Ruffin what is my password for icloud?
<Personal Information Edited by Host>We don't know. If you assigned a password for iCloud we don't know what it is: iForgot iCloud Password.
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i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!
Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.
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I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?
Hi
Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
I am disappointed because the update includes inprovement on the battery life - did you guys notice any difference? -
How do I get a new iTunes account to create a backup of what's on my wifes iPhone without deleting all the photos and stuff?
Well, I believe I found it.....
When I connect the IPhone the device name pops up under devices in the selection column. Right click on the device name and select "Back-up".....
If this is incorrect please let others know as I won't be able to because my wife will have destroyed all computers in the house for losing her data. -
I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul
Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy!
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