Trying to sync ipad and it is telling me i have 10.6 gb of  video. when looking on the left column under my ipad I see it is coming from previous rentals that are no longer available on my ipad. how can I delete this to free up the space on my ipad?

Hi,
When trying to sync my ipad i see that I have 10.6 gb of video on my device. When i looked at my itunes under rentals i see that is where all the video space is coming from. These videos are no longer available to watch and I didn't know  how i can delete them to free up the space on my ipad??

Did you try to set it up as new device, as explained in this article?
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, use iTunes to set it back to factory settings, which would also install the latest software:
Use iTunes to restore your iOS device to factory settings - Apple Support

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