Trying to sync ipad and it is telling me i have 10.6 gb of video. when looking on the left column under my ipad I see it is coming from previous rentals that are no longer available on my ipad. how can I delete this to free up the space on my ipad?
Hi,
When trying to sync my ipad i see that I have 10.6 gb of video on my device. When i looked at my itunes under rentals i see that is where all the video space is coming from. These videos are no longer available to watch and I didn't know how i can delete them to free up the space on my ipad??
Did you try to set it up as new device, as explained in this article?
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, use iTunes to set it back to factory settings, which would also install the latest software:
Use iTunes to restore your iOS device to factory settings - Apple Support
Similar Messages
-
I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.
The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed. -
I downloaded a word file from an inbox mail (the mail app) onto my iPad, where is this file stored? How can I delete it if it takes up space in my iPad? Any ideas??
Did you ever figure out what happened?
I had the same experience as you did, but in my case it was a big fat pdf that Mail insisted I had to download before I could view it. As happened with you, I saw the file actually downloading, and after a time I was able to view the pdf. It's been my assumption that the pdf is still somewhere on my iPad, but I have no idea where, nor how to delete it if it is still there.
Thanks. -
I try to open I photo and I get the message, your iPhoto library is damaged...please restore from backup. But i din't made backup copy. How can i delete previous library and work wrom the new one?
Try this (assuming you're using iPhoto 12): make a temporary, duplicate copy of the library and try the three fixes below in order as needed:
Fix #1
delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder.
delete iPhoto's cache files that are located in your Home/Library/Caches/com.apple.iPhoto folder.
reboot, launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library.
Select options #1, #2 and #6.
Fix #3
Rebuild the library using iPhoto Library Manager as follows:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
My laptop crashed. This laptop housed photos that are on my iPhone. I would like to delete them off my phone completely how can I do this if the computer crashed?
When viewing the photo's (in the Photo App on iOS) a tab bar to change picture will appear at the bottom, one of the buttons is a trash can and simply press that. The tab will dissapear after a while of viewing the picture so if it is not there then tap anywhere on the picture for it to come up.
-
I would like to revert back to the previous version of Firefox. Please tell me how to do this
hello and thank you for your suggestion. I have tried it and, when trying to open a program which I previously was able to, still get the following message:
Remote XUL
This page uses an unsupported technology that is no longer available by default in Firefox.
Please contact the website owners to inform them of this problem.
Seems unbelievable that I previously had no problem and now I do. Have you any suggestions to overcome this? Do you think I can go back further in Firefox history to get a version that will make it possible to access this. Many thanks! Lynn -
PDF files are no longer viewable in Safari. How can I fix this?
I can no longer view pdf files in Safari. How can I fix this? I use OSX 10.8.4 and Safari version 6.0.5
Please advise!Hi Linc:
These are the plug-ins I have installed:
Adobe Acrobat and Reader Plug-in
Adobe Acrobat and Reader Plug-in for Web Browsers, Version 7.0.9 — from file “AdobePDFViewer.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.xdp+xml
XML Data Package
xdp
application/vnd.adobe.xfd+xml
FormFlow99 Data File
xfd
application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
xfdf
application/vnd.fdf
Acrobat Forms Data Format
fdf
Adobe Acrobat NPAPI Plug-in, Version 11.0.03
Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.03 — from file “AdobePDFViewerNPAPI.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.pdf
Acrobat Portable Document Format (Interim)
pdf
application/vnd.adobe.pdfxml
Acrobat XML Portable Document Format
pdfxml
application/vnd.adobe.x-mars
Acrobat XML Portable Document Format (Interim)
mars
application/vnd.adobe.xdp+xml
XML Data Package
xdp
application/vnd.adobe.xfd+xml
FormFlow99 Data File
xfd
application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
xfdf
application/vnd.fdf
Acrobat Forms Data Format
fdf
Citrix Online Web Deployment Plugin 1.0.0.79
Plugin that detects installed Citrix Online products (visit www.citrixonline.com). — from file “CitrixOnlineWebDeploymentPlugin.plugin”.
application/x-col-application-detector
Citrix Online Application Detector
ebrary Reader Plug-In
ebrary Reader for NSAPI browsers on Mac OS X — from file “ebrary Reader.plugin”.
application/x-edf
ebrary EDF Documents
edf
Flip4Mac Windows Media Plugin
The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime. — from file “Flip4Mac WMV Plugin.plugin”.
application/asx
Windows Media Plugin
application/x-mplayer2
Windows Media Plugin
application/x-ms-wmp
Windows Media Plugin
audio/x-ms-wax
Windows Media Playlist
wax
audio/x-ms-wma
Windows Media Audio
wma
video/x-ms-asf
Windows Media Video
asf
video/x-ms-asf-plugin
Windows Media Plugin
video/x-ms-asx
Windows Media Playlist
asx
video/x-ms-wm
Windows Media Video
wm
video/x-ms-wmp
Windows Media Video
wmp
video/x-ms-wmv
Windows Media Video
wmv
video/x-ms-wmx
Windows Media Playlist
wmx
video/x-ms-wvx
Windows Media Playlist
wvx
Garmin Communicator Plug-in Version 4.0.4.0
Garmin Communicator Plug-in Version 4.0.4.0 — from file “GarminGpsControl.plugin”.
application/vnd-garmin.mygarmin
Garmin GPS Control
mygarmin
iPhotoPhotocast
iPhoto6 — from file “iPhotoPhotocast.plugin”.
application/photo
iPhoto 700
Java Applet Plug-in
Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
application/x-java-applet
Basic Java Applets
javaapplet
application/x-java-applet;deploy=10.25.2
Java applet
application/x-java-applet;javafx=2.2.25
Java applet
application/x-java-applet;jpi-version=1.7.0_25
Java applet
application/x-java-applet;version=1.1
Java applet
application/x-java-applet;version=1.1.1
Java applet
application/x-java-applet;version=1.1.2
Java applet
application/x-java-applet;version=1.1.3
Java applet
application/x-java-applet;version=1.2
Java applet
application/x-java-applet;version=1.2.1
Java applet
application/x-java-applet;version=1.2.2
Java applet
application/x-java-applet;version=1.3
Java applet
application/x-java-applet;version=1.3.1
Java applet
application/x-java-applet;version=1.4
Java applet
application/x-java-applet;version=1.4.1
Java applet
application/x-java-applet;version=1.4.2
Java applet
application/x-java-applet;version=1.5
Java applet
application/x-java-applet;version=1.6
Java applet
application/x-java-applet;version=1.7
Java applet
application/x-java-vm
Java applet
application/x-java-vm-npruntime
Java applet
MoveNetworks Quantum Media Player
npmnqmp 07076003 — from file “Move_Media_Player.plugin”.
application/x-vnd.movenetworks.qm
MoveNetworks Move Media Player Plug-In
qmx
application/x-vnd.moveplay1.qm
MoveNetworks Move Media Player Plug-In
qmx
Musicnotes
Musicnotes Viewer plugin 1.16.13 http://www.musicnotes.com — from file “Musicnotes.plugin”.
application/x-musicnotes
Musicnotes
mtd
QuickTime Plug-in 7.7.1
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
application/sdp
SDP stream descriptor
sdp
application/x-mpeg
AMC media
amc
application/x-rtsp
RTSP stream descriptor
rtsp,rts
application/x-sdp
SDP stream descriptor
sdp
audio/3gpp
3GPP media
3gp,3gpp
audio/3gpp2
3GPP2 media
3g2,3gp2
audio/aac
AAC audio
aac,adts
audio/ac3
AC3 audio
ac3
audio/aiff
AIFF audio
aiff,aif,aifc,cdda
audio/amr
AMR audio
amr
audio/basic
uLaw/AU audio
au,snd,ulw
audio/mp3
MP3 audio
mp3,swa
audio/mp4
MPEG-4 media
mp4
audio/mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/mpeg3
MP3 audio
mp3,swa
audio/vnd.qcelp
QUALCOMM PureVoice audio
qcp,qcp
audio/wav
WAVE audio
wav,bwf
audio/x-aac
AAC audio
aac,adts
audio/x-ac3
AC3 audio
ac3
audio/x-aiff
AIFF audio
aiff,aif,aifc,cdda
audio/x-caf
CAF audio
caf
audio/x-gsm
GSM audio
gsm
audio/x-m4a
AAC audio
m4a
audio/x-m4b
AAC audio book
m4b
audio/x-m4p
AAC audio (protected)
m4p
audio/x-mp3
MP3 audio
mp3,swa
audio/x-mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/x-mpeg3
MP3 audio
mp3,swa
audio/x-wav
WAVE audio
wav,bwf
video/3gpp
3GPP media
3gp,3gpp
video/3gpp2
3GPP2 media
3g2,3gp2
video/avi
Video For Windows (AVI)
avi,vfw
video/mp4
MPEG-4 media
mp4
video/mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa -
This problem has occurred on two different online crossword puzzle websites.
RLites22,
I can understand your concern about the insurance you have on the line. I want to make sure that I put a fresh pair of eyes on your account to find out exactly what is going on. I did send you a Direct Message. Can you please respond back to me in the direct message so we can go over the account specifics. I really hope to hear back from you soon.
KevinR_VZW
Follow us on Twitter @VZWSupport -
Since updating my iPhone 3GS it IOS6 I can no longer connect to iTunes. How can I fix this? I checked the settings for iTunes and it appears to be correct.
I have now managed to sign into iCloud but I still don't seem to be able to sign up my Apple ID for iMessage
-
Within music Library can anyone please explain why after I select the option to sort 'Album by Artist' a number of tracks are being treated as separate albums? How can I fix this? I have tried to manually correct by 'drag and drop' individual tracks but that doesn't work. My music library includes a number of repeat album artwork images simply because not all tracks are being listed under the one album making my library more difficult to use than it should. Any advise would be appreciated.
See Grouping tracks into albums.
tt2 -
All on original computer: how to deauthorize ipod devices (shuffles) that are no longer available or working? We need to add our current (new) devices...
Ipods/iphones/ipas/apple tvs are not authorized at all.
Authorization applies ONLY to computers.
You need do nothing. -
All of my devices seem to be connected... It's messages that I want to turn off. I don't want to receive any messages on anything except my daughters iPod that are sent to my Apple ID. How can I set my phone, iPod,iPad, and MacBook to no longer receive msgs sent to [email protected]???? I only want msgs to be received on my phone, that are sent to my phone # and that is all!!!!
Settings>Messages>Send/Receive...edit here.
-
I have been trying to download iOS 6.1 on my ipad. After its been downloading for about 4 hours, I receive a message that there is an error and cannot download. How can I delete this download from my settings? I tried downloading other apps, but it will not let me unless I download iOS 6.1
What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
HOw do I retrieve my photos from my iCloud that are no longer on my phone after I have restored it?
If you are seeing a cloud icon, they are not actually on your device, just available to download. If you wish to turn this off: Settings app > Videos > Show All Videos [turn OFF]. This is also available in for the Music and iBooks apps.
-
When I facetime the ipad (email address) it calls my phone. The accounts are completely separate. How can I get this to only call the ipad and not my phone as well?
It calls both the ipad and iphone when calling the associated email address for the ipad. However, when I call the iphone it does not call the IPAD.
Thanks for your helpAre you trying to message another Apple device?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Cheers, Tom
Maybe you are looking for
-
How to see photos inserted over video?
Friends, What is the trick to get photos to show in any of the formats (green screen, insert, cut away)? I can see them when I scroll across in the Project pane but no sight when I play them full screen, just frozen portions of the video where they´v
-
Hi! HELP me! I would like to say how opeative system is nice for my Logic 7. Now I have Panther 10.3.9 but unfortunately often Logic closed unexpected. Audio Hardware: ECHO GINA 3G Keyboard: M-AUDIO RADIUM 49 -USB Thanks...
-
Only photoshop 2014 and illustrator 2014 appear in the extension manager list. I want to install an extension for Premiere pro 2014 but it's not in the list. How do I add it?
-
Calling a BSP from different domain
Hi. I have a problem calling a bsp application. I am using bsp app. system for a logon screen(this is whats causing the problem.) SAP is in the domain company<b>as</b>.com and the calling application is in the domain company.com. The logon screen is
-
Asynchronous processing options.
On a CF9 system which of the various Asynchronous options would the group-think consider the easiest and best to implement for the following purpose. I have a file on one server that does some initial processing. When done sucessfully it posts a rec