Trying to turn off "find my ipad" but the icloud password. is not working although it has been reset and the reset password works ok on my laptop.  Any ideas.

I am trying to access iCloud account.  I have reset the password, which works with my laptop. On the Apple website the account details show that the account is verified but on the ipad it continually says "verified" and underneath "Account not verified" Have checked the rescue email address but this says account is verified.  What should I do? Apple store said I needed to phone.  Phone chat suggested and went through change password etc. but nothing has worked and they have no idea. Help?

Hi there dsbrooks911,
You may find the information in the article below helpful.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
-Griff W.

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    http://support.apple.com/kb/HT1808
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    http://support.apple.com/kb/ht1212
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    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
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    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

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    Have you tried using Find My iPad on a computer to remote wipe your iPad?

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    Go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  Then log in using a different ID.

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