Trying to update keep getting a message "the ipod software update server could not be contacted Network connection could not be established" using mac OSX. done this with 2 ipod touches??
trying to update 2 ipods but when I go through the process it says "The ipod software update server could not be contacted" "Network connection could not be established". One of the ipods is locked and I don't remember password.
Here's what you can do in case of the forgotten password:
Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Check this post for the network problem:
https://discussions.apple.com/message/17855328?ac_cid=142432#17855328
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Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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Please Help..
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The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
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I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
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Hi...
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