Trying to update my brandspanking new Iphone 4 to 4.3.5
keep getting error code 3194, hav itunes 10.4, hav rebooted pc hav tried everything the guide says, phone is factory unlocked and on 4.3.4(8k2)???????
I get the same message. It always happens when itunes is verifying with apple. My research has turned up editing the hosts file, which is basically a system file.
In the text of: /private/etc/hosts when you put a # sign in front of the last line: "74.208.10.249 gs.apple.com" it fixes the problem; looks like (#74.208.10.249 gs.apple.com) You need to have administrator access to edit the file.
Restart itunes 10.5 and restore...
Similar Messages
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I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this? I had started using it for a few hours and tried getting the update and now it won't let me activate the phone. I also can't call the helpline because it won't let me leave this screen on the phone that says "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes." What it says on iTunes after I fill out the activation info is "There was a problem activating your iPhone. Please contact Verizon Wireless at 1-800-922-0204 to have this iPhone added to your account. Click Continue to be able to explore its features and the App Store." Please help this is driving me nuts!
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
The wife tried to do an update on her new IPhone 5c now it is frozen at an ITunes screen, the screen has a pic of a cable and phone connector pointing to an ITunes symbol with the word ITunes under it. when it tries to do a restore the computer comes up with an error 21.
What has she done.Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking." -
I'm trying to set up my new iphone 5s. I've backed up my icloud for my 4s to my mac. When I've tried to download from my icloud to my 5S i got an error message and my mac has updated itunes (I think). My new 5s is just sitting with the apple logo and a bar underneath which has moved about 10% but nothing for about 20 mins. I can't turn the 5s off? What do I do?
Problem resoled - it sorted itself out!! Thought I'd broken it before I'd even used it.
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I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
how do I find the file and replace it or install it?I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
Dr. Bob001 -
I have problem with my iphone 3gs ( ISO 5.0.1) , it is stuck on apple LOGO and just restaring from time to time after long time will open then i am able to see all app so i tried to update it to new 5.1.1 but not getting update and showing below messege the iphone could not be updated. an unknown error occurred 11
thanksif itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.
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Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours
Hello brownie67,
Thanks for using Apple Support Communities.
If you're currently unable to update your iOS device Over The Air, then please update it using iTunes.
Update your iPhone, iPad, or iPod touch iOS software
Take care,
Alex H. -
I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?
Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling -
I am trying to back up my new iphone through my itunes and its not working
I am trying to set up my new iphone, and i need to back it up through itunes since i never backed my old one up with icloud, but once i select the "back up with itunes" on my phone startup, it tells me to connect to itunes, which i do and then my phone syncs, but nothing is transferred to my new phone, and the screen is stuck on saying "connected to itunes"
I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
Dr. Bob001 -
Trying to set up my new iphone 5s from the cloud
Im trying to set up my new iphone 5s by restoring from the cloud. When I get to the "choose backup" screen, i try to choose my latest back up, but nothing happens. the wring is in gray and nothing happens when I touch it. the bottum of the screen says "No icoud backups are compatibel with the version of iOS(7.0.4) on this iphone) Please help. I can't use my phone and I need to make some calls.
It sounds as if your new iPhone has iOS 7.0.4, but the backup was performed using iOS 7.1. if that is the case, here is how to solve this:
1. Upgrade your new iPhone to iOS 7.1. If it cannot yet get to Setitings, set is up as a new iPhone. Then do Settings > General > Software Update.
2. Prepare to restore the iCloud backup. The way to do this is to now do Settings > Gerneral > Reset > Erase all content and settings
3. Restore the iCloud Backup. You will now be directed through the "Hello", set up WiFi, enter your Apple ID, and choose a backup.
This will only work if your old backup used the same telephone number, cellular carrier, and Apple ID of the new iPhone. -
We are trying to update and add new apps to an iTouch and we get an error saying "cannot connect with iTunes store." We have already reset our password.
Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?
Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support -
IPhone question: Im trying to update applications on my iphone. When I do it I'm as for password from a different Apple ID from what I have in Itunes. How do I change so that both are the same?
All apps are tied to the apple id that it was used to purchase or download the app.
did you use a different id to buy the app?
you can change id, settings - appstore - apple id - log out and log in with correct id. -
I'm travelling and trying to back up my new iPhone to iCloud. I have sufficient storage, am connected to wifi and it's plugged into a power source and yet it doesn't seem to work at all. I'm currently in India. Could that be the cause or can anyone suggest any reason why this wouldn't work?
"gets stuck" - are there any error messages?
If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one. -
I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone, please help!!
You generally get that error code on a jailbroken phone ?
If it is Jailbroken then I am afraid you will get no help here.
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