Trying to upload my ibook crafted with ibook-author but since I have two iTunes accounts, I keep getting a message that another person (me) is trying to use my tax id to distribute my book. Anyway out of this jam? The iTunes folks seem lost on this too
Trying to upload my ibook crafted with ibook-author but since I have two iTunes accounts, I keep getting a message that another person (me) is trying to use my tax id to distribute my book. Anyway out of this jam? The iTunes folks seem lost on this too
In terms of control over this issue, the ranking is thus...
iTune folks
You
us/anyone else.
We can't do anything but prompt you to interact with Apple.
Similar Messages
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Trying to upload my ibook crafted with ibook-publisher but since I have two iTunes accounts, I keep getting a message that another person (me) is trying to use my tax id to distribute my book. Anyway out of this jam? The iTunes folks seem lost on this too. Any help here, anyone?
In terms of control over this issue, the ranking is thus...
iTune folks
You
us/anyone else.
We can't do anything but prompt you to interact with Apple. -
i tried to download the new itunes and i keep getting a message that "the feature i am trying to use its on a network resource that is unavailable
Which particular .msi file does the message go on to say can't be found? (Several different .msi files can be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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I uploaded an rtf (word) document to icloud, but when I try to open in Pages, I get a message that it does not support rtf format. What is going on?
Supported file formats for iOS Pages
Import:
Pages ’09 for Mac
Microsoft Word - Office Open XML (.docx) and Office 97 or later (.doc)
Plain Text files (.txt)
Export:
Pages ’09 for Mac
Microsoft Word (.doc)
PDF
As you can see - .rtf is not supported. -
Why am I getting a warning that an unknown computer is trying to access thru firefox? This is very disturbing. I have been a trusted user since you came out. This is concerning!
Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you! -
My iPhone 4 will not sync since upgrading to latest software release. I keep getting the error message "required file cannot be found". I've tried restoring several times with no success. I am using a MacPro notebook with the latest software release.
My iPhone 4 will not sync since upgrading to latest software release. I keep getting the error message "required file cannot be found". I've tried restoring several times with no success. I am using a MacPro notebook with the latest software release.
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I have tried to download iTunes on my computer several times. I keep getting an error message that it can't download it. Also having issues with my iPod touch. It is frozen and just shows:iPod is disabled connect to iTunes. The problem is, I can't connect to iTunes because I cannot get it downloaded to my computer. Please help.
UNKNOWN/COMPONENTS/DA42BC89BF25F5BD0AF18C3B9B1A1EE8/6A262021B4A79884EA585F5E86D8 6338.
Verify that you have sufficient access to that key, or contact your support personnel.
This was the exact error message. I did contact Apple and was on the phone a very long time with them. It did not fix the problem, however, it is an HP Windows 7 issue it looks like.
Thank you for your assistance. -
im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
When I tried to use my saved credit card, I made an error & it didn't work. Now, although the error is corrected, I keep getting a message that the card is declined. Can I fix this, or will the error time out?
Hello KGDJ,
Thanks for using Apple Support Communities.
When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message
For more information on this, take a look at:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
Best of luck,
Mario -
why I can't make a purchase on other itunes store I always get a message that "this account name can only make a purchase from the Qatari store" when I tried to change the store since the product is not available or only available in USA or Philippines
just call them...i bought my PB when it came out...but I had an issue recently and called them up and they helped me out....
Sorry can't help you with any of the other problems...mine are working fine... -
Every time I try to look at my purchase history on my account, I keep getting a message saying that my session has timed out. How do I fix this problem?
Same thing happens to me as well. Might be a community wide problem, I tried entering my information on multiple devices and it doesn't wanna work, it gives me the same error when trying to purchase it's a good day to die hard
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When trying to do a system backup to my remote LaCie hard drive, what does it mean when I get a message that says "waiting for volume LaCie disk"? While this message apears no back-up occurs. Is there a setting I need to change?
You can't do a backup of icloud to an external drive. In fact, does your post have anything to do with icloud (you're in the icloud forum)?
What kind of "system backup" are you doing? Are you using Time Machine? -
I have Mac OS X 10.4.11 and use Firefox. I keep getting a message that QuickTime 7.6.6 plug in is out of date. I have done the software update and it shows no current updates available. Certain videos won't play and it says that this may make my computer vulnerable. Any suggestions?
La-MacMom wrote:
I have Mac OS X 10.4.11 and use Firefox. I keep getting a message that QuickTime 7.6.6 plug in is out of date.
Are you using the lastest version of Firefox for os 10.4.11? If you are, start using TenFourFox. Quicktime works just fine with that browser. -
I am trying to install the lastest iTunes update. I keep getting a message that the program is trying to access run time library. I believe it means that there is a part of the iTunes program that is not compatible with Windows. Can anyone advise how to fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I keep getting a message that my ID has been disabled when trying to download an app. I have changed password with apple. Any ideas what is wrong?
If you've changed your password and it still shows disabled then try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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