TS1278 I accidentaley got on my friend's account on messaging and i dont know how to get off it! what do i do!? D:
I accidentaley got on my friend's account on messeging and i dont know how to get off it!!! PLZ HELP ME! D':
Hi, not on 10.7 at the moment, but is there a Sign Out button or link somewhere there?
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I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it
I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it
There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself. -
I just got my iphone 5c ...went to the apps store and started a new id...its stuck on the privacy policy and i dont know how to get it off that ...please help
Hi Bam,
I am so ecstatic to hear that you are wanting to open an account in your name! We offer an Assumption of Liability that would allow you the current account holder to give permission for you assume liability of your number. Click here for information on how the process works http://vz.to/HverXe .
Thanks,
PamelaF_VZW
Tweet us @vzwsupport -
Hey sorry I just got my new Iphone 4 and i downloaded a game from itunes off my computer and i dont know how to get it onto my iphone 4 please help
There are two ways, you can sign into the app store from your iPhone, select upgrades at the bottom, select purchased, select not on this iPhone and download from their or plug your iPhone into iTunes, left click on your iphone in the left pannel, select the apps heading, select the game you downloaded and select sync at the bottom of the screen (make sure there is a check mark in the box beside sync apps). If the game is over 20mb you will have to be connected to wifi to download it directly on your iphone
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i have connected my phone to itunes and now my phone doesnt work its just got this thing stuck on my phone screen and i dont know how to fix it??
Wow I see from the other responses to similar questions that the phone may be jailbroken. I thought I was purchasing an unlocked phone that was legal to use with any system. What a disappointment, I will have to go back to where I purchased this phone and let them have an ear full.
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i just got an update and it took all my apps away and then i went on settings and put on this voice thing and i dont know how to get it off
You can set up more than one device on your computer, and iTunes will remember the settings for each of them:
How to use multiple iPods, iPads, or iPhones with one computer
But you'll have to use your Apple ID to sync bought media to her device. Disable all other things you don't want to sync like photos, contacts, etc. -
The phone is not stolen but it does not work out side of the house
if it doesnt match that means your iPhone is not provisioned for the carrier you are trying to use. Your iPhone would need to be unlocked in order to use on other carriers. You will need to contact your carrier to see if this iPhone is unlocked py providing them the IMEI. If the iPhone is not unlocked you will need to contact the carrier that the iPhone is locked to to see if they will unlock the device to use on another carrier.
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I got a new computer and don't know how to get music from ipod touch to itunes library
I recently got a new computer and don't know how to get music from my ipod touch to show on my itunes library.
You need to transfer the iTunes folder from the old computer to the new one.
iTunes: How to move your music to a new computer (Mac or Windows):
http://support.apple.com/kb/HT4527 -
I just got an ipad mini and I dont know how to set up an icloud email, please help?
I just got an ipad mini and I dont know how to set up an icloud email. I know I have an icloud account but it is set up to my gmail. Can someone please help?
Have a read here:
http://support.apple.com/kb/ht4810 -
okay so my ipod got disabled, so i had to restore it and i was wondering how to get my music from itunes to my ipod?
You can sync it to your iPod by:
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod.... and follow the instructions.
You can also redownlaod iTunes purchases directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my ipod touch got wet and now is broken - I purchased a new ipod touch and want to know how I get my purchased apps onto my new ipod touch
To restore app data, the apps have to be in the iTunes library of the computer on which you do the restore. The iPod ackup that iTunes makes does not included synced media like apps and music.
To redownload iTunes purchases see:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i got new iphone 5s, but i cant call and i dont know my number, i got new iphone 5s, but i cant call and i dont know my number
Where did you get the iPhone?
(1) A Carrier?
(2) Direct from Apple?
(3) Someone not an authorized Apple agent..
It needs to be Activated........... -
I got the movie notorious and i saved it on windows player(not sure what the name was but not itunes)and i dont know how to move on the ipod please help
First covert it to ipod format (if its not) then go in itunes,click on videos drag it in there....after that plug in your ipod then click on your ipod on itunes, then click videos in the ipod tab then click sync all han sync it
I hope this helped -
How to I retrieve my purchased apps? I had my Iphone stolen in FEB, then in July my PC crashed. I just got a new Iphone but I dont know how to get the apps.
Open itunes store, click Purchased under Quick links.
Where is your backup copy of your computer? You can use that as well. -
Hi i bought phototshop elements last night and i dont know how to open it and i got an email with my
hi i bought phototshop elements last night and i dont know how to open it and i got an email with my order number and its not working and its not working to track it how can i open my photoshop
It will be wherever you put it.
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