TS1286 I am trying to update my iPhone to 5.1 and a window comes up saying: An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone. Help!

I am trying to update my iPhone to 5.1 and a window comes up saying: "An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone." Any help out there? Thanks.

continue to updatae your phone.

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TS3221 I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the p

I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?

Maybe:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Troubleshooting backup issues in iTunes

I am trying to download iOS5 on my iPad and this is the message : an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad

I am trying to download iOS5 on my iPad and this is the message : "an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad" Pls advise what is my next step

continue to updatae your phone.

I have an iPad (original). I cannot complete the update to iOS 5. It gets to the "backup" stage and then finds an error (-402653081). It asks if I want to continue, with a warning that "continuing will result in the loss of all contents on this iPad."

I have an iPad (original). I cannot complete the update to iOS 5. It gets to the "backup" stage and then finds an error (-402653081). It asks if I want to continue, with a warning that "continuing will result in the loss of all contents on this iPad." What can I do?

Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

HT4972 I received an error message "An error occurred while backing up this iPad (-5000). Would you like to continue to update this iPad? Continuing will result in the loss of all contents on this iPad". I didn't continue. What do I do now to update to

I received this error message while trying to update my iPad2 to iOS 5. "An error occurred while backing up the iPad (-5000). Would you like to continuet o update this iPad? Continuing will result in the loss of all contents on this iPad." I clicked Cancel. What do I do now???

continue to updatae your phone.

While trying to update my iphone I get tne following message: "An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone." Any advice?

I am hoping for some advice on an error message I keep getting-see above. Thanks!

continue to updatae your phone.

Error -50 Continuing will result in the loss of all contents on this iPhone

Trying to update my iphone to iOS 5. I have been getting the error -50 which will allow me to continue but not back up. I had this same error when updating the iPad and don't want to lose everything again...

continue to updatae your phone.

Trying to update software on my iphone 4. It stops and says "An error occurred while backing up this iphone. Would you like to continue? -43 Continuing will result in loss of content. What should I do?

Trying to update the software on my iphone 4. It stops and says, "An error occurred while backing up this iphone. -43. Would you like to continue? Continuing will result in the loss of content..." What should I do?

The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.

TS3694 I have tried to update my ipod to version 5.1.1 and everytime while backing up, around the same spot it says, An error occurred while backing up this ipod. (-43) would you like to continue to update this ipod? Continuing will result in the loss of

to version 5.1.1 and everytime while backing up, around the same spot it says, An error occurred while backing up this ipod. (-43) would you like to continue to update this ipod? Continuing will result in the loss of all data

Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

HT4623 After downloading 7.0.4 update it says preparing to install and after several minutes it says an error occured while downloading, plz anyone can help

After downloading 7.0.4 update it says preparing to install and after several minutes it says an error occured while downloading, plz anyone can help

Hello EvanClayton,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Trying to update to iTunes 10.4.1 and I get a message "A network error occured while attempting to read from the file C:|Windows|Installer|iTunes.msi" Running WIndows 7 with all updates done. I have never had an issue with iTunes updating before. Anyo

iTunes has tried to update itself and runs into an error and tells me to manually install. When I d/l and run the iTunesSetup.exe file I always encounter the following error message...
"A network error occured while attempting to read from the file C;|Windows|Installer|iTunes.msi" and iTunes does not update to iTunes 10.4.1.
Anyone know what is creating this error message? Thanks for the help...

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When opening iTunes, I get the following message: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" When I click to Download, the message states 'no new...' Help!

I recently upgraded to OS 10.7.4 - I'm guessing this is the problem??? What can I do?

No, you should not lose any music. Still, some have complained that installing a new iTunes caused them to lose their music. I strongly suspect they did something else wrong. I always back up before I do any major changes to my computer. If something happens that I don't like I can just restore.

IOS5 UPGRADE HELP! An error occurred while backing up this iPhone (-50). Would you like to continue to update this iPhone?

I've been trying to upgrade to iOS5 for the past half day. I keep getting:
"An error occurred while backing up this iPhone (-50). Would you like to continue to update this iPhone?
Continuing will result in the loss of all contents on this iPhone."
I think I have been on every forum the Internet has. This means:
-Yes, I have tried restarting my computer
-Yes, I have tried using a different USB port
-Yes, I have tried doing the whole DFU mode thing
-Yes, I have tried freeing up some drive space from both computer & iPhone
-Yes, I have tried removing MobileSync folder from AppData
-Yes, I have tried Airplane mode and Bluetooth Off
-and Yes, I think I have waited long enough....!
Please help.. I'm hopeless. lol.. and no i dont want to lose all content on my iphone
Message was edited by: yazanfromnashville

This is the correct steps to solve this problem:
1. Cancel the update (with the backing up error, of course)
2. Do a manual backup
3. Do a manual restore (your password to unlock your backup file is your AppleID password, not your IPhone keypad password)
4. Now Update your phone. This time the backup should work.
5. After it is updated, it will automatically restore, if you choose to restore not to set up a new phone.
And yes, copy all your photos manually. Your backup probabally won't include photos.
If this still doesn't work, try to stop your anti-virus software.

An error occurred while backing up this iPhone (0xE800002E).

I know this question has been asked for a long time and I googled it to death but not sure if the fixes apply to my situation plus most replies were from 2008! I am trying to update my iphone 4 to IOS 5 and have done the normal sync and updates and clearing out some trash from itunes to ready my phone - that all seems to go just fine. Now the problem is when I try to update, it will start out backing up the phone and after awhile i get this error
"An error occurred while backing up this iPhone (0xE800002E). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone."
From what I read this is an error due to an app, but which app i have no idea - I have about 300 on my phone! I'm not sure if i should continue and then restore. I guess basically I'm looking fo rthe best advice as to how to proceed. I'm somewhat iphone proficient, but please be 'simple' in your responses as I"m 40 weeks preggo so concenttrating is no easy task
thanks!

I hadn't read that article, so am i to assume that the IOS5 install will erase everything anyways... so if I've sycned my iphone already and then continue with the update AND hit continue losing all contents it 'shouldn't' matter?
"An error occurred while backing up this iPhone (0xE800002E). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone."
i have not seen the window they showed there in the article.

An error occurred while backing up this iphone

Hi,
trying to update iPhone 3G 16GB to IOS4 (from 3.1.2)
Have succeeded with one, but the second is having trouble.
It comes up with the following message
"an error occurred while backing up this iphone (-402636798). Would you like to continue without backup?
Continuing without backup will result in the loss of all contents on this phone."
Has anyone else come across this?
Any solutions?
Can I just do it anyway and then restore from a previous backup?
thanks
iMac running Tiger and itunes 9.2.

Hi,
just thought I would let you know that I have managed to upgrade to iOS4
the auto upgrade wouldn't work so I did it manually.
Helpful article - http://support.apple.com/kb/HT1414
1) ensure all photos, apps, audio etc are on your computer because these aren't included in the backup
2) ensure i have an up to date back up - right click on the iPhone in the left hand menu in iTunes; and select backup
3) click restore, and follow this process
4) when it has restored it asks if you want to set it up as a new iPhone, or an old one - choose the backup you just made.
4) resync all your media
et Voila!
Job Done.
Good Luck

TS1286 I am trying to update my iPhone to 5.1 and a window comes up saying: An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone. Help!

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