TS1292 How do I redeem a card with a code that does not work?  The support store takes me in circles?

Help and support sends you in circles and does not help redeem a card with a code that does not work.

Well, they have a website, but here is a link to their information about unlocking iPhones.
http://www.att.com/esupport/article.jsp?sid=KB414532&cv=820#fbid=6d7EKuCF_dr
You may not qualify for an unlock though.

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