TS1317 I have just purchased my Apple on plugging in my wireless internet usb it says I need a Java runtime, how do I know what Java runtime and where do I download it from?

Can anyone tell me what 'Java runtime' is required to get my Blink usb internet connection working and where I can download it from?

Holly cow, I don't see where it supports anything but Windows®!?
http://www.blinkit.net.au/Support
Also, pretty dangerous of them to require Java to use this.
Anyway, open Applications>Utilities>Java Preferences, that'll tell you the Versions you have... might need to check "Enable applet Pug-in and Web Start Applications", not sure.

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Hi there,I have just purchased an apple mac air and i want to delete some photos i have put on in iPhoto. Can anybody tell me how to do it?i am used to windows right click and press delete, there must be an easy way to do this. Cheers Pete.

Hi there, I have just purchased an apple mac air and i want to delete some photos i have put on i photo.I am used to windows where you right click and press delete.Does anybody know how to do it? Cheers Pete.

lamptramp wrote:
Hi there, I have just purchased an apple mac air and i want to delete some photos i have put on i photo
Open iPhoto and from the Menu Bar... Click on Help... Type in Delete and choose from the Selected Topics.
lamptramp wrote:
... am used to windows ...
See > http://www.apple.com/support/macbasics/

I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key

I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key

KRupani wrote:
Hi bertalan,
The Lightroom windows serial key will not work with the Mac as the these serial keys are platform specific.
Thanks
Kapil
The Lightroom serial number is cross-platform. It works on both Windows and Mac.
Something else is going on here.

I have just purchased an Apple Magic Trackpad. I connected it to my Macbook to test it. Fine. But I want to use it with my IMac - and my IMac cannot discover it - even though it is turned on and the batteries are 100%. Why?

I have just purchased an Apple Magic Trackpad. I connected it to my Macbook to test it. Fine. But I want to use it with my IMac - and my IMac cannot discover it - even though it is turned on and the batteries are 100%. Why? Can I reconfigure it to the IMac?

Remove it from the Macbook first. BT devices may only be connected to one thing at a time.
Barry

TS4291 I can't send mail from my iPad apps, I just get the error message, 'The recipient- was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I downloaded iMovie 11 butit seems not to work with IDVD6. Do I need to get the Newest IDVD? Which IDVD is the latest and where do i download it from?

I downloaded iMovie11 but it seems not to work with iDVD6. Do I need to down load the latest IDVD?

Where do I download it from?
You need to use iDVD 09 or iDVD 11. These are only available on disk.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
If you live in a state where Amazon collects sales tax you may prefer the link below.
http://dealmac.com/lw/artclick.html?1,527850,1872219

Firefox wants to add something to my software, but I would like to know what it is and why I should download it.

I didn't think to make a copy of the message I got, and now it's not coming up. It just showed up on my screen twice when I opened Firefox today (10/28). So, for now at least, I don't have the specifics, but let me make this more general: I'd like to know what I'm getting any time I get a message from Firefox that there is something to add on to the software. I have only recently been using Firefox, and have gotten update messages several times.

By the way, Help > Troubleshooting Information opens a new tab.
Could you check whether you have the 16.0.2 update? You can look at Help > About Firefox for that.
If you get other messages, they could be generated by add-ons or web pages. It's good to be cautious about clicking!

I have just purchased an iphone 5 on ee but wanting to use it with an o2 sim

Hi, I have just purchased an Apple Iphone 5 which is locked to EE, i am wanting to put my o2 sim card in it, how can i get the phone unlocked? Thanks

Hi,
You need a PAYG sim with £8.99 in credit then you need to follow this process. https://myaccount.ee.co.uk/device-unlock/
Thanks,

I have just installed Illustrator CS6 yesterday, but I found it was in French. Could help me figure out how to change the language into English?

I have just installed Illustrator CS6 yesterday, but I found it was in French. Could help me figure out how to change the language into English?
I got my series number from my Institut (which is in Paris, FR). I do not use Creative Cloud.
When I was installing the software, I cannot select a language.
Could you help me with my problem? Do I have to get a different series number?

lunc,
You will have to get a new application in English, to replace the French one.
You, or your Institute will have to get help from Adobe, I am afraid.
You may try a chat here,
Get help with orders, refunds, and exchanges (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-b.html
or (have your Institute) talk to Adobe in France
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
If you fail to get any help, please report back here, and I will ask a special forum staff friend to try to find the right one at Adobe to have things sorted out.

Hello everyone i have macbook air, hello everyone i have macbook air and my startup disc is full i checked everything and and find out that all space is of OTHER and i dont know what is it and what i have to do with that

hello everyone i have macbook air, hello everyone i have macbook air and my startup disc is full i checked everything and and find out that all space is of OTHER and i dont know what is it and what i have to do with that

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

How will I know what apple repaired

I had to send my phone in for service. In less than 24 hours it was shipped back and status says repaired item returned. So how will I know what the problem was?

you don't. Apple doesn't repair phones; it replaces them. You've received a replacement phone.

I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl. and how can I cancel the purchase?

I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?

I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
Glad to be of help (I hope),
Jonathan

I have just purchase Apple TV and uploaded my itunes from my pc to icloud, this has been shared to my ipad and i now have a little cloud with a red arrow next to all my tunes, so all would seem well, but on the apple tv nothing in music ? is it me?

I have just purchased Apple TV and an ipad, i have uploaded my itunes to icloud from my pc and activated sharing, i now have all my tunes on the ipad and pc and all have a little cloud with a red arrow next to them so all seems well, but when i go on Apple TV, and i'm all signed in and all boxes checked, i click on music, my music, and all files are empty, should i not see my itunes and be able to play them from my apple TV, or have i misunderstood what the cloud is for.?
Any answers please. Apple TV 3rd Gen, Ipad Air.

Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

I have just purchased a macbook pro. I downloaded two sd cards, one via lightroom 4 and the other via iPhoto. I can't find the latter card when I try to import via LR4. In fact i can't find it at all unless i open iPhoto. where is it?

Good Evening, I have just purchased a Macbook Pro, and have downloaded two SD cards of a trip to USA and Canada last September. One via Lightrooom 4 and the other via iPhoto. I tried to import the SD card via iPhoto into Lightroom 4 but could not find it. I tried to find this "folder"? via other means with no success. however when I open iPhoto, there it is, so it must be on the Hard Drive somwhere??? I am new to Apple having decided to jump ship from Windows. Would be grateful for any help.

iPhoto is a - like Lightroom - Photo Manager. It's a database. Like any db to get data out you have to export it.
File -> Export
and in this case set the Kind to Original.
iPhoto is a $15 app, LR is somewhat more expensive. As they both want to manage the photos there's no good usage scenario where you use both. Pick one horse and ride, essentially.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue.

TS1317 I have just purchased my Apple on plugging in my wireless internet usb it says I need a Java runtime, how do I know what Java runtime and where do I download it from?

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