TS1347 I had to get a new hard drive on my laptop PC.  Now I am unable to sync my contacts and calendar from my iphone to the outlook software on my PC.  Although they are backed up on icloud, I really want the information on my computer.

I cannot figure out how to sync my contacts and calendar from my iphone with my windows PC.  The message during the itunes sync process is that information is being backed up to both the cloud and my PC.  However the Outlook software remains blank.  What can I do??

Hi Stacey,
Thanks for visiting Apple Support Communities.
You may find the tips in this article helpful with resolving the error you're seeing:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Best,
Jeremy

Similar Messages

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  • Had to get a new hard drive and didn't deactivate my creative suite!  HELP!

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  • I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    jessicar
    Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
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  • My hard drive crashed, and I got a new one. How do I get my contacts and calendar from my Iphone back into outlook?, my hard drive crashed, and I got a new one. How do I get my contacts and calendar from my Iphone back into outlook?

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  • I just had to get a new hard drive for my mac book pro and I have the old one saved onto a hard drive, how do I get all my saved info back onto the new hard drive?

    My hard drive on my mac book pro went so I had to get a new one. I had everything saved onto my external hard drive and I don't know how to resynch it to the new hard drive so my computer will have everything on it that it used to. does anyone know how to do this?

    Are you recovering Lion or later Time Machine backup with a Lion or later machine?
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    http://support.apple.com/kb/ht1427
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  • TS2518 I recently had to get a new hard drive on my MacBook Pro because of a crash. I was able to restore to my latest backup, but now when I need to upload to an application like DropBox, iMovie, and such, it won't acknowledge Aperture. I have Lion OS.

    I recently had my hard drive crash on my MacBook Pro (OS Lion 10.7.5).  I was able to restore my new hard drive from my latest backup, but since then have been unable to access Aperture Library from another application.  When I 'request' an upload --- like to Drop Box, iMovie, or anything --- and it drops down the window for you to choose which library you want to choose from, Aperture is not acknowledged.  It will show my iPhoto Library and Photo Booth. 
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    Brenda,
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  • I have just bought a MacBook but can't seem to sync my Contacts or Calendar from my iPhone 3GS to my iTunes, I have tried everything, even the icloud doesn't seem to do it.

    I have just bought a MacBook but can't seem to sync my Contacts or Calendar to the Address Book or iCal via iTunes, I have tried everything including watching support videos and putting this into a search engine. Even icloud doesn't seem to be doing it.

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  • My computer just had to get a new hard drive and we reloading info onto the new hard drive...my iphoto pics are all, there save about 8, but there are NO thumbnails. I tried rebuilding the thumbnails...nothing. I tried creating a new library...nothing.

    I have recently had to purchase a new battery and hard drive. Because it wouldn't back up completely, I was able to recover most information, but it looked a bit different or I have found items in different places. One thing that is happening is in iphoto. All my pics are there, but there are NO thumbnails visible. I have tried rebuilding the thumbnails...nothing. I have tried creating a new library...no info even transferred. Any suggestions?

    What version of iPhoto?
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