TS1362 my iTunes wont play music or videos when i open it it comes up with "iTunes has detected a problem with your audio with your configuration AudioVideo playback may not operate properly"
my iTunes wont play music or videos when i open it it comes up with "iTunes has detected a problem with your audio with your configuration AudioVideo playback may not operate properly" i have uninstalled it and reinstalled it twice and it stil lcomes up with that message every time I opentheiTunes icon I dont knowwhat to do
Hello Wade,
This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
"iTunes cannot run because it has detected a problem with your audio configuration"
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
Cheers,
Allen
Similar Messages
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Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.
I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
However, I would also like to rent movie's from iTunes,
Would be great if iTunes would let you choose the output device, too, like most other applications using sound from Skype to Windows Media Player,... -
Cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration.
Audio/Video playback may not operate properly.
Cheers
Wade LawrenceHello Wade,
This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
"iTunes cannot run because it has detected a problem with your audio configuration"
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
Cheers,
Allen -
Hi Everyone - recently this message popped up on my PC, when I was trying to import cd's into the iTunes library and then onto my iPod - "iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." Can anyone tell me what this means and how to fix it ?? I am not fantastically PC savvy, so any information explained fully and all steps to follow to get my music playing again would be great !! Thanks, SC
Hi B, thanks so much for helping me troubleshoot !!
Ok, so when I went in to check the Audio tab of the Sounds and Audio Device Properties, I found the following:-
* Sound Playback Default Device = No Playback Devices.
* Sound Recording Default Device = No Playback Devices.
* MIDI Music Playback Default Device = No MIDI Playback Devices.
All text in this drop-down box were light grey, and therefore unable to be selected or altered.
I also tried playing a cd through Windows Media player, to see if I could get sound a different way. When I put the cd in and clicked on Play, the following message appeared, "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your PC, it may be in use by another program, or it may not be functoning properly."
Any ideas ? I had sound previously, but then a work colleague re-built the PC to add more space to the hard drive, and since then, no sound. I know this may now not just be an iTunes issue, but I would appreciate any assistance you can offer.
Thanks again,
Shell -
I cant copy the music from itune library to iphone. Message "itunes has detected a problem with your audio configuration Audio/Video playback may not operate properly" I unistalled the itune from the pc and download the itune again but still same message come up.
I'm having the same problem. I have downloaded Itunes again but still the same problem.
-
I haven't used itunes here much just been playing the songs I had on it. Now i downloaded some more songs i plugged in my Ipod touch and it's not showing up and giving me the message above (Itunes has detected a problem with you audio configuration. Audio/video playback may not operate properly. I uninstalled Itunes and quicktime restarted computer and still the same thing. What is going on?
Try reinstalling QuickTime, as this article suggests
http://docs.info.apple.com/article.html?artnum=304424
Other people have had luck with deleting their QT rpeferences file:
C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\QuickTime\QuickTime.qtp -
Several attempts to upgrade to iTunes 11 have failed. After an upgrade to 11 the error message reads: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." At this point--after the upgrade to iTunes 11--my PC running Windows XP loses audio playback for all functions--in iTunes, in the browser and the volume icon disappears from the System Tray. Only by removing iTunes 11, and then using System Restore to turn back the OS settings can I return the PC to normal functioning.
I did that. I reinstalled iTunes 10.5. Everything seemed fine, but when I try to plug in and copy a CD to my iPhone 4S an error message reads roughly: 'iPhone 4S requires iTunes 10.5 or higher to work.'
What might be the problem with my audio configuration?
Why doesn't my iPhone 4S work with iTunes 10.5? It used to work with iTunes 10.5.
Please advise.
epThis forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
When I open Itunes on my PC it says, Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly. I removed some unused programs from my pc before this happened and I think I may have removed something I shouldn't have.
I had this same problem and my sixteen year old figured it out. Since the Windows PC running iTunes (which supports a housefull of AppleTVs) was running in a closet, he suspected it was due to having no speakers attached.
Sure enough, when I went into control panel to look at my sound settings, I noticed something I had missed previously. There was a red mark on the device. I took his advice and plugged in some earphones to the speaker jack and, wallah, the red mark turned green and the iTunes warning never popped up again. -
When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem whenever i connect earphone each and every earphone gets un usable. Already made a factory reset. please arrange for a rectification.. :'(
Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy -
When I go to open Itunes, I get a message saying "Itunes has detected a problem with your audio configuration. Audio/Video playback may not work properly. I've tried closing and re-opening Itunes but it still comes up. I've also tried removing quicktime, repairing Itunes and restarting my computer after that. It still says the same thing. I've also tried reinstalling Itunes as well.
Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy -
I run windows 7 and have used iTunes recently to listen to internet radio and iPod tracks (when loaded). recently, I get the error message about the problem with my audio configuration every time I launch iTunes. sure enough, nothing plays, yet internet audio/video clips play fine, so this is a specific problem with iTunes. to address this, I have already
1. removed and reinstalled iTunes using the add/remove programs windows
2. uninstalled and reinstalled Quicktime
3. updated my Windows audio device drivers
4. restarted the Windows audio and management something under
i don't know what i'm doing wrong or why the problem is sudden. but nothing will play from iTunesI'm having the same problem. I have downloaded Itunes again but still the same problem.
-
I have iTunes 10.7 on Windows 7 and I need this so I can update my library before the iPhone 5 arrives! Any ideas???
Much Thanks!
-AlanI had this same problem and my sixteen year old figured it out. Since the Windows PC running iTunes (which supports a housefull of AppleTVs) was running in a closet, he suspected it was due to having no speakers attached.
Sure enough, when I went into control panel to look at my sound settings, I noticed something I had missed previously. There was a red mark on the device. I took his advice and plugged in some earphones to the speaker jack and, wallah, the red mark turned green and the iTunes warning never popped up again. -
I am not having any trouble with my i-pod which I can continue to connect to the computer to update. However when I get into the listen to the music on the computer I am unable to hear anything. This is also true for Spotify, and my own cd's inserted in the computer and i-player. I have connected an old Sony Discman to my amplifier and it works perfectly, so I know that the problem is not with the amplifier or the lead so it must be the computer audio.
My computer is a COMPAQ CQ 1140UK SLIMLINE DESKTOP PC.
I need to stress that I am a 65 year old non tech user. I use my computer a lot but have no idea how it works!! .
I believe that in my efforts to resolve this issue myself by going into the control panel .....I may have caused even mor problems.
At first, today, I could see that the track was playing, CURSOR MOVING ACROSS THE TRACK LINE, but I was getting no sound....now the tracks don't even seem to be playing at all!!
I remember, afew days ago seeing something flash up on Spotify about how it was going to do something with my i-tunes but it stated that it was nothing to worry about! So I didn't, until today!!
I only used Spotify to locate a track before I purchased it through i-tunes.
If anybody could advise me of what I could do to resolve this problem then I'd be most grateful.
This is my first time on this Apple Support Community so I hope that I am right in thinking that any response will arrive in my e-mail.
Thanks again
grahamhollyIt might be worth trying a dxdiag to see if that finds anything amiss, michael.
Go Start > Run. In your Run, type dxdiag and hit enter.
Work through the troubleshooting tabs. Does dxdiag report any problems? -
After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - which has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5. Has been working fine up until update. Is there a fix for this? The car does not have usb
Here I come to save the daaaaaaaaaay!!!
Had the same issue with my Nissan Rogue 2011.
This listed below will fix it...
Go to General > Restrictions > CarPlay -- Make sure Carplay is DISABLED. (The new IOS 8 enables this on default)
Go to General > Reset > Reset Network Settings
The Nissan Rogue radio system was never designed to work with CarPlay. By default, CarPlay feature comes enabled when you install IOS 8. Suckz, right?
You're very welcome! Have a great day!
Sincerely,
The Superhero -
Itunes wont play music after 10.5 update.
no beach ball, nothing unusual. acts normal just doesnt play. i can scroll through a song or movie and it still wont play. ive reinstalled and it doesnt play. OS is osx lion 10.7.2 itunes version 10.5
i had this problem and then figured out that i had toggled something to make itune airplay all my music to my living room apple tv -- so music output was going there and not to my computer. bottom right hand corner of itunes screen there is a box with arrow pointing upwards into it which gives you the airplay options...make sure select to your computer
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