TS1363 my ipad is disabled its not showing key pad and not connecting with itunes need help

ipad is disabled and not connecting with itunes

1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

Similar Messages

  • I created a password to my iPad as a parental restriction, but my daughter played with it and pushed the wrong password 10 times my ipad was disabled, what should i do, since it wont sync with itunes becoz it will just say, cannot sync files becoz the dev

    i created a password to my iPad as a parental restriction, but my daughter played with it and pushed the wrong password 10 times my ipad was disabled, what should i do, since it wont sync with itunes becoz it will just say, cannot sync files becoz the device is password enabled, Please somebody helpme

    If you are talking about the passcode that gains access to the iPad - you will have to restore your iPad in order to unlock it. You will want to use the last computer that you synced with so that you can recover all of your app data, settings, etc. this explains how to restore the iPad. At the end of the process restore from your backup as described.
    http://support.apple.com/kb/HT1414
    If iTunes will not let you restore that way, you may need to use recovery mode to restore, and you can read about that process here.
    http://support.apple.com/kb/ht4097
    IF - you are talking about a restrictions pass code that you put on the device to restrict content or downloading apps or something like that - you do not want to restore from the backup - because that backup will contain the passcode that you cannot remember and you will end up where you started.

  • TS1717 This article is vague and unhelpful. My iTunes needs help from a pro. I have over 120,000 songs -- NO movies, TV, radio, or books... I have other programs which efficiently run things which are not audio-based. So why can I not get iTunes working w

    This article is vague and unhelpful. My iTunes needs help from a pro.
    I have over 120,000 songs -- NO movies, TV, radio, or books...
    I have other programs which efficiently run things which are not audio-based.
    So why can I not get iTunes working well?? It now takes at least 10 secs for any operation to be completed!
    That is just plain evil. But I am sure I could do something to help.
    All the music is on an 2T external drive.

    TS1717 as noted in the thread title...
    Brigancook, is the library database on the external or just the media? iTunes reevaluates smart playlists and rewrites its database after every action on the library. I've found this can make a library half that size, with a lot of smart playlists, quite sluggish. That said I'm aware part of my problem is aging hardware. Having the database on the internal drive may improve performance if it is currently on the external.
    I'd expect to see an exponential relationship between size and response time which may explain what you see. Cutting down on the number of smart playlists might help. If we're really lucky the long awaited iTunes 11 might have streamlined some of the background processes as well as cleaning up the front end.
    tt2

  • HT1212 Good Morning! I need your help with reconnecting my iPod Touch... Its been disabled and when i reconnected with iTunes it said that it had a passcode lock on it! but the passcode lockpad is not showing up on my iPod! I really need help! Thank you

    I need help reconecting my iPod with my iTunes becuase it disabled and i cant even access my passcode to unlock it to use my iTunes

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My ipad wont shown its connected with itunes please help

    my ipad wont sync or even show up on my ituens im using windows 8 on a HP please help

    Have you worked through:iOS: Device not recognized in iTunes for Windows

  • Songs purchased on iPhone through iTunes Store will not show up on iPhone after syncing with iTunes

    I recently purchased iTunes Match (about a month ago).  Since purchasing Match, any songs that I have bought on my iPhone 4S (32GB, Sprint) through the iTunes Store app will not sync back to my iPhone after syncing with iTunes on my computer.  I have iOS 7.1.2 and iTunes 11.3.0.54.  The only way I can get them to show back up in my iPhone music library so I can play them is by re-downloading the songs through the iTunes Store app.  Which is super annoying because now it is about 10 songs that keep doing this, and they are in multiple playlists.  Is anyone else having this problem and have you found any fixes?  Really regretting purchasing the iTunes Match (which is not enabled on my iPhone, just on my computer).

    How to create custom ringtones ...
    1. Open iTunes.
    2. Find the song that you want to make into a ringtone.
    3. Listen to the song and find the part of it you want to use. The chorus may be a good place to start.
    4. Write down the start and stop times of the clip.
    5. Right-click the song and select "Get Info."
    6. Click the "Options" tab.
    7. Type in the start time of your ringtone in the text box next to "Start Time" in the minutes:seconds (i.e., 2:01) format.
    8. Type in the end time of your ringtone in the text box next to "Stop Time." Make sure the ringtone is no more than 30 seconds long.
    9. Click "OK."
    10. Right-click your song again and select "Convert Selection to AAC." Wait for iTunes to convert your song. It will create a duplicate version.
    11. Right-click the ringtone and select "Delete."
    12. Click on the "Keep Files" button.
    13. Find the file. It's usually in your User folder under "Music > iTunes > iTunes Music" and under the band's name. It will have an extension of m4a.
    14. Replace the m4a extension of your ringtone with m4r. You can either double-click slowly to rename your file, or right-click and select "Get Info" on a Mac or "Rename" on a Windows PC.
    15. Click "Use .m4r" or the PC equivalent when the system warns you that the change may affect the use of your file.
    16. Double-click the ringtone file. ITunes will automatically add it to your ringtones folder in your iTunes Music Library.
    17. Connect your iPhone and sync your ringtones.
    Oh, also to change a file extension. (not sure on Mac), but in Windows you need to go to "control panel" select "folder options". You need to uncheck the box "hide file extension for known file types". This will allow you to view and change the files extensions.
    Hope this is useful ...

  • ITunes 11.0.3  not show art cover and not allow size

    Hi everyone.
    Since I´ve update for new release of Itunes i realize that is not showing the Art CD cover of my music on Ipod or Iphone neither on de music tracks nor Podcasts. Other fact that i´ve noticed is not possible to define the size of the player when show the "cover" instead shows the possible controls to do this using a mouse. I noticed using the Windows version. I´m not tested yet on the Mac version.
    I beleive that is a bug. However, i´d like to confirm from Apple´s guys. Thanks for attention, patience (and sorry for my English mistakes)

        Hummm, i think - for me - it´s not a solution. I noticed that if you click and hold on the small music symbol and drag and drop on a open browser (Safari, Firefox, Chrome, IE) ot opens the page and shows the image.
       OK, i can use for a Truly emergencial solution. However, i beleive not as good for podcasts (for example Tiesto) where change the images through the play the music.
       But, thanks a lot for your help, but i hope the Apple developers fix this as soon as possible.
       Another issue i´ve noticed is missing is when the music changes an fast pop up showed the name the music and artist. It disapeered on this new version. 

  • How do I unlock myself out of my ipad when I don't remember the password and cannot connect to iTunes with out it requiring a password?

    I recently made a dumb decision and changed my iPad pass code, I must have blanked out because I have no memory of the password to get in and now I'm locked out.   iTunes is requiring the pass code but I don't remember it!  I'm not connected to iCloud for some reason so I cannot reset my iPad.  I feel that I have to resort to buying a new iPad.  Please help!  

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • IPad stolen, probably factory reset.. serial number traceable when connected with iTunes again?

    Hi all,
    Our iPad was stolen from our home last week, and it does not show up on 'find my iPad/iPhone'. I think the thief did a factory reset on the iPad..
    But when an iPad is reset, it has to be connected to iTunes again, right? So is there a red flag going up at Apple's side?, because the iPad's serial number is still registered to me?
    Kind regards from The Netherlands,
    Wouter

    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

  • How to restore an iPad when it is rebooting all the time and cannot connect to iTunes

    Two days ago, I was updating applications. The iPad crashed during the process so I did a hard rebood. Since then, the iPad is in a perpetual reboot mode.
    Once in a while, I get the security keypad but as soon as my password is put, the iPad freezes and then, goes in reboot.
    We tried to connect to iTunes on our MacBook Pro but the connection is often not possible because of the reboot.
    A few times, we were able to see the iPad menu and even tried a restore from iTunes.  iTunes downloaded the iOS 6.1.3 again (over multiple connection/reconnections) but no help. The iPad is still rebooting all the time.
    What can I do?

    Send the iPad into DFU mode and then restore it through iTunes.
    Google the instructions on how to place your iPad into DFU mode.

  • Apple TV doesn't show main menu and cannot connect to iTunes store

    I've been using my Apple TV almost everyday for the past week and i've had it for awhile and all of the sudden it only shows the "computer" and "settings" buttons. It looks like it's connected to the internet because it has an IP address, but it still doesn't show any of the usual buttons on the main menu. When I go to test network it says "cannot connect to itunes store," and says the same when I put in my username and password. I just entered same same username and password in my itunes with no issues so I know the username and password are correct. I've restarted my apple tv a couple of times. I tried to restore it and it says "the update was not successful. The apple tv update couldn't download at this time. Try again later." Agh! I don't know what else to do! Any suggestions are appreciated!!!! Thanks!

    A reboot will reset the connection to the network, as those 2 icons are the only ones that don't require an internet connection they are the only ones that will show up in the event of such an issue.

  • So i lost my ipod, its signed into icloud and automatically connects to a wifi..but when i go onto 'find my ipod',  its saying i dont have a device connected with icloud? help?

    ugh

    lost/stolen                                     
    No app on the iPod is required.                           
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or conbtinue to show off-line.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    Note that it would only automatically connect to networks it previously connected to. Then it is unlikely it would find such a network

  • TS1368 I can't connect to iTunes - message says please try again. I've signed out now but won't let me sign back in as it keeps showing a message 'can't connect to iTunes' please help!

    Message saying cant connect to iTunes. I've tried ipad, iPhone, mac a d all the same. I've reset router/ broadband connection and I've tested which is all fine. It's just iTunes I can't connect to - I've signed out and it won't now let me sign back in. Please help!!

    iTunes is currently experiencing some problems. Keep trying.
    http://www.apple.com/support/systemstatus/

  • Windows 2008 R2 Server not showing update history and not detecting new updates

    Hi Sirs,
    We have a Windows 2008 R2 server which is showing an empty windows update history, and is not detecting new updates from the WSUS server. It says that the windows is up to date, no error when trying to detect new updates, but I doubt it because when I checked
    the installed updates menu, it shows that that the most recent update date installed was last 2013, it just stop detecting and installing updates. I've already tried the ff workarounds but to no avail:
    1. restart wuauserv and bits service
    2. rename/delete the software distribution folder
    3. reinstalled the update agent/restarted the server
    4. deleted the susclientid on the registry
    Thanks in advanced for your help.
    here's the windowsupdate.log:
    2014-07-22    00:57:06:728     928    a34    AU    #############
    2014-07-22    00:57:06:728     928    a34    AU    Successfully wrote event for AU health state:0
    2014-07-22    00:57:06:728     928    a34    AU    Featured notifications is disabled.
    2014-07-22    00:57:06:728     928    a34    AU    AU setting next detection timeout to 2014-07-21 20:50:56
    2014-07-22    00:57:06:728     928    a34    AU    Successfully wrote event for AU health state:0
    2014-07-22    00:57:06:728     928    a34    AU    Successfully wrote event for AU health state:0
    2014-07-22    00:57:11:727     928    abc    Report    REPORT EVENT: {AF0753F1-F6F9-4583-87B0-A0B0AEA0C6A7}    2014-07-22 00:57:06:728+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    00:57:11:727     928    abc    Report    REPORT EVENT: {188957AA-577F-4DC5-9CDB-2D8CFEE96670}    2014-07-22 00:57:06:728+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    00:57:11:727     928    abc    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    01:11:10:931     928    abc    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    01:11:10:947     928    abc    Report    Reporter successfully uploaded 2 events.
    2014-07-22    04:50:56:736     928    1130    AU    #############
    2014-07-22    04:50:56:736     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    04:50:56:736     928    1130    AU    #########
    2014-07-22    04:50:56:736     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
    2014-07-22    04:50:56:736     928    d08    Agent    *************
    2014-07-22    04:50:56:736     928    d08    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    04:50:56:736     928    d08    Agent    *********
    2014-07-22    04:50:56:736     928    d08    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    04:50:56:736     928    d08    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    04:50:56:736     928    d08    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    04:50:56:736     928    d08    Agent      * Search Scope = {Machine}
    2014-07-22    04:50:57:017     928    d08    Setup    Checking for agent SelfUpdate
    2014-07-22    04:50:57:017     928    d08    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    04:50:57:017     928    d08    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    04:50:57:017     928    d08    Misc     Microsoft signed: Yes
    2014-07-22    04:50:59:611     928    d08    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    04:50:59:611     928    d08    Misc     Microsoft signed: Yes
    2014-07-22    04:50:59:611     928    d08    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    04:50:59:611     928    d08    Misc     Microsoft signed: Yes
    2014-07-22    04:50:59:626     928    d08    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    04:50:59:626     928    d08    Misc     Microsoft signed: Yes
    2014-07-22    04:50:59:626     928    d08    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    04:50:59:626     928    d08    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    04:50:59:626     928    d08    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    04:51:01:095     928    d08    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    04:51:01:095     928    d08    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    04:51:01:110     928    d08    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    04:51:01:110     928    d08    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    04:51:01:142     928    d08    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    04:51:01:142     928    d08    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    04:51:01:860     928    d08    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    04:51:01:860     928    d08    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    04:51:01:891     928    d08    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    04:51:01:891     928    d08    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    04:51:01:891     928    d08    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    04:51:04:485     928    d08    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    04:51:04:485     928    d08    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    04:51:04:875     928    d08    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    04:51:04:875     928    d08    Agent    *********
    2014-07-22    04:51:04:875     928    d08    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    04:51:04:875     928    d08    Agent    *************
    2014-07-22    04:51:04:875     928    1278    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
    2014-07-22    04:51:04:875     928    1278    AU      # 0 updates detected
    2014-07-22    04:51:04:875     928    1278    AU    #########
    2014-07-22    04:51:04:875     928    1278    AU    ##  END  ##  AU: Search for updates [CallId = {F40B494F-91F1-4FFB-B7A5-46CEA397AA52}]
    2014-07-22    04:51:04:875     928    1278    AU    #############
    2014-07-22    04:51:04:875     928    1278    AU    Successfully wrote event for AU health state:0
    2014-07-22    04:51:04:875     928    1278    AU    Featured notifications is disabled.
    2014-07-22    04:51:04:875     928    1278    AU    AU setting next detection timeout to 2014-07-22 00:38:28
    2014-07-22    04:51:04:875     928    1278    AU    Successfully wrote event for AU health state:0
    2014-07-22    04:51:04:875     928    1278    AU    Successfully wrote event for AU health state:0
    2014-07-22    04:51:09:874     928    d08    Report    REPORT EVENT: {FE398C01-75A1-4AD8-8C43-0894FCFCE13F}    2014-07-22 04:51:04:875+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    04:51:09:874     928    d08    Report    REPORT EVENT: {CDA386AD-6392-4C34-859E-35307BCB5EA0}    2014-07-22 04:51:04:875+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    04:51:09:874     928    d08    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    05:05:09:109     928    d08    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    05:05:09:109     928    d08    Report    Reporter successfully uploaded 2 events.
    2014-07-22    08:38:28:883     928    1130    AU    #############
    2014-07-22    08:38:28:883     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    08:38:28:883     928    1130    AU    #########
    2014-07-22    08:38:28:883     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
    2014-07-22    08:38:28:883     928    53c    Agent    *************
    2014-07-22    08:38:28:883     928    53c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    08:38:28:883     928    53c    Agent    *********
    2014-07-22    08:38:28:883     928    53c    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    08:38:28:883     928    53c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    08:38:28:883     928    53c    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    08:38:28:883     928    53c    Agent      * Search Scope = {Machine}
    2014-07-22    08:38:29:195     928    53c    Setup    Checking for agent SelfUpdate
    2014-07-22    08:38:29:195     928    53c    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    08:38:29:195     928    53c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    08:38:29:195     928    53c    Misc     Microsoft signed: Yes
    2014-07-22    08:38:31:804     928    53c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    08:38:31:804     928    53c    Misc     Microsoft signed: Yes
    2014-07-22    08:38:31:804     928    53c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    08:38:31:820     928    53c    Misc     Microsoft signed: Yes
    2014-07-22    08:38:31:820     928    53c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    08:38:31:820     928    53c    Misc     Microsoft signed: Yes
    2014-07-22    08:38:31:835     928    53c    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    08:38:31:835     928    53c    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    08:38:31:835     928    53c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    08:38:33:241     928    53c    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    08:38:33:241     928    53c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    08:38:33:272     928    53c    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    08:38:33:272     928    53c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    08:38:33:288     928    53c    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    08:38:33:288     928    53c    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    08:38:33:991     928    53c    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    08:38:33:991     928    53c    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    08:38:34:038     928    53c    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    08:38:34:038     928    53c    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    08:38:34:038     928    53c    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    08:38:36:616     928    53c    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    08:38:36:616     928    53c    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    08:38:37:022     928    53c    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    08:38:37:022     928    53c    Agent    *********
    2014-07-22    08:38:37:022     928    53c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    08:38:37:022     928    53c    Agent    *************
    2014-07-22    08:38:37:022     928    aa8    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
    2014-07-22    08:38:37:022     928    aa8    AU      # 0 updates detected
    2014-07-22    08:38:37:022     928    aa8    AU    #########
    2014-07-22    08:38:37:022     928    aa8    AU    ##  END  ##  AU: Search for updates [CallId = {9A097F9F-88DD-4037-A4DD-48B9CC891327}]
    2014-07-22    08:38:37:022     928    aa8    AU    #############
    2014-07-22    08:38:37:022     928    aa8    AU    Successfully wrote event for AU health state:0
    2014-07-22    08:38:37:022     928    aa8    AU    Featured notifications is disabled.
    2014-07-22    08:38:37:022     928    aa8    AU    AU setting next detection timeout to 2014-07-22 04:15:53
    2014-07-22    08:38:37:022     928    aa8    AU    Successfully wrote event for AU health state:0
    2014-07-22    08:38:37:022     928    aa8    AU    Successfully wrote event for AU health state:0
    2014-07-22    08:38:42:021     928    53c    Report    REPORT EVENT: {45B5AD35-C612-4C43-8FE0-DFC63B114FC9}    2014-07-22 08:38:37:022+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    08:38:42:021     928    53c    Report    REPORT EVENT: {BA606714-0153-41BA-ADC8-78520F678D97}    2014-07-22 08:38:37:022+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    08:38:42:021     928    53c    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    08:52:41:224     928    53c    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    08:52:41:240     928    53c    Report    Reporter successfully uploaded 2 events.
    2014-07-22    12:15:53:027     928    1130    AU    #############
    2014-07-22    12:15:53:027     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    12:15:53:027     928    1130    AU    #########
    2014-07-22    12:15:53:027     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:15:53:043     928    a58    Agent    *************
    2014-07-22    12:15:53:043     928    a58    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    12:15:53:043     928    a58    Agent    *********
    2014-07-22    12:15:53:043     928    a58    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    12:15:53:043     928    a58    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    12:15:53:043     928    a58    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    12:15:53:043     928    a58    Agent      * Search Scope = {Machine}
    2014-07-22    12:15:53:308     928    a58    Setup    Checking for agent SelfUpdate
    2014-07-22    12:15:53:308     928    a58    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    12:15:53:308     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    12:15:53:324     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:901     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    12:15:55:901     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:901     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    12:15:55:917     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:917     928    a58    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    12:15:55:917     928    a58    Misc     Microsoft signed: Yes
    2014-07-22    12:15:55:933     928    a58    Setup    Determining whether a new setup handler needs to be downloaded
    2014-07-22    12:15:55:933     928    a58    Setup    SelfUpdate handler is not found.  It will be downloaded
    2014-07-22    12:15:55:933     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:167     928    a58    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:167     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:167     928    a58    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:167     928    a58    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    12:15:57:198     928    a58    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    12:15:57:198     928    a58    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-07-22    12:15:57:917     928    a58    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-22    12:15:57:917     928    a58    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    12:15:57:963     928    a58    PT    WARNING: Cached cookie has expired or new PID is available
    2014-07-22    12:15:57:963     928    a58    PT    Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
    2014-07-22    12:15:57:963     928    a58    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    12:16:00:572     928    a58    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    12:16:00:572     928    a58    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    12:16:00:932     928    a58    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    12:16:00:932     928    a58    Agent    *********
    2014-07-22    12:16:00:932     928    a58    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    12:16:00:932     928    a58    Agent    *************
    2014-07-22    12:16:00:932     928    1120    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:16:00:932     928    1120    AU      # 0 updates detected
    2014-07-22    12:16:00:932     928    1120    AU    #########
    2014-07-22    12:16:00:932     928    1120    AU    ##  END  ##  AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
    2014-07-22    12:16:00:932     928    1120    AU    #############
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:00:932     928    1120    AU    Featured notifications is disabled.
    2014-07-22    12:16:00:932     928    1120    AU    AU setting next detection timeout to 2014-07-22 08:15:22
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:00:932     928    1120    AU    Successfully wrote event for AU health state:0
    2014-07-22    12:16:05:931     928    a58    Report    REPORT EVENT: {25E75367-1205-4F59-A812-02DA28BB3234}    2014-07-22 12:16:00:932+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    12:16:05:931     928    a58    Report    REPORT EVENT: {FE1434F8-C6AF-4F87-B3DF-6E4D6C4B05FB}    2014-07-22 12:16:00:932+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    12:16:05:931     928    a58    Report    CWERReporter finishing event handling. (00000000)
    2014-07-22    12:30:05:116     928    a58    Report    Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
    2014-07-22    12:30:05:131     928    a58    Report    Reporter successfully uploaded 2 events.
    2014-07-22    14:05:29:584     928    10a0    AU    Triggering AU detection through DetectNow API
    2014-07-22    14:05:29:584     928    10a0    AU    Triggering Online detection (interactive)
    2014-07-22    14:05:29:584     928    1130    AU    #############
    2014-07-22    14:05:29:584     928    1130    AU    ## START ##  AU: Search for updates
    2014-07-22    14:05:29:584     928    1130    AU    #########
    2014-07-22    14:05:29:584     928    1130    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:29:584     928    8e0    Agent    *************
    2014-07-22    14:05:29:584     928    8e0    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    14:05:29:584     928    8e0    Agent    *********
    2014-07-22    14:05:29:584     928    8e0    Agent      * Online = Yes; Ignore download priority = No
    2014-07-22    14:05:29:584     928    8e0    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
    or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-22    14:05:29:584     928    8e0    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-22    14:05:29:584     928    8e0    Agent      * Search Scope = {Machine}
    2014-07-22    14:05:29:584     928    8e0    Setup    Checking for agent SelfUpdate
    2014-07-22    14:05:29:584     928    8e0    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-07-22    14:05:29:584     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    14:05:29:600     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:616     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-07-22    14:05:29:631     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:631     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    14:05:29:631     928    8e0    Misc     Microsoft signed: Yes
    2014-07-22    14:05:29:647     928    8e0    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-07-22    14:05:29:662     928    8e0    Misc     Microsoft signed: Yes
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    2014-07-22    14:05:29:662     928    8e0    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    14:05:29:662     928    8e0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    14:05:29:694     928    8e0    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2014-07-22    14:05:29:694     928    8e0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2014-07-22    14:05:29:709     928    8e0    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
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    2014-07-22    14:05:30:053     928    8e0    PT      Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-22    14:05:35:630     928    8e0    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-22    14:05:35:630     928    8e0    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
    2014-07-22    14:05:36:411     928    8e0    Agent      * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
    2014-07-22    14:05:36:411     928    8e0    Agent    *********
    2014-07-22    14:05:36:411     928    8e0    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-07-22    14:05:36:411     928    8e0    Agent    *************
    2014-07-22    14:05:36:411     928    1360    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:36:411     928    1360    AU      # 0 updates detected
    2014-07-22    14:05:36:411     928    1360    AU    #########
    2014-07-22    14:05:36:411     928    1360    AU    ##  END  ##  AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
    2014-07-22    14:05:36:411     928    1360    AU    #############
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:36:411     928    1360    AU    Featured notifications is disabled.
    2014-07-22    14:05:36:411     928    1360    AU    AU setting next detection timeout to 2014-07-22 10:01:01
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:36:411     928    1360    AU    Successfully wrote event for AU health state:0
    2014-07-22    14:05:41:410     928    8e0    Report    REPORT EVENT: {6A2B180E-A95F-42F7-B775-5750DFFD6ECD}    2014-07-22 14:05:36:411+0800    1  
     147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows
    Update Client successfully detected 0 updates.
    2014-07-22    14:05:41:410     928    8e0    Report    REPORT EVENT: {83041427-693D-4A42-AED0-E8E7BFB8E7E3}    2014-07-22 14:05:36:411+0800    1  
     156    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Pre-Deployment Check    Reporting
    client status.
    2014-07-22    14:05:41:410     928    8e0    Report    CWERReporter finishing event handling. (00000000)

    No Service Pack 1 installed. Does this mean that no updates will be detected if SP1 is not installed? thanks
    That's exactly what that means!
    Updates have not been available for Windows Server 2008 R2 *RTM* systems since April, 2013.
    http://support.microsoft.com/lifecycle/?p1=14134
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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    Last edited by SiD (2010-12-02 19:34:46)

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