TS1363 Since the last iTunes update my iPod will not connect to iTunes

Since the last iTunes update my iPod will not connect to iTunes. My computer recognizes it but as soon as I launch iTunes I get the error message: An iPod has been detected, but it could not be identified properly. I have done ALL troubleshooting steps and it still gives me the error...... this only happend since I updated iTunes.

Doublechecking. Have you also worked through the following troubleshooting document?
iPod nano: Error message saying that iPod 'could not be identified properly'

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    My ipod does work on my old computer and it was working on windows 8 before I update to  8.1
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    I want to use my iPod on this computer and system.  Can this be fix?

    Hey TheBurntApple,
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    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
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  • My 3rd generation ipod touch will not connect to itunes. i plug it up to the computer by USB and it makes a jingle and my computer recognizes it in the my computer screen, but it will not connect to itunes. what should i do?

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    Try
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    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
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  • After the ios 7 update, my iphone will not connect to my iMac iTunes because "it requires iTunes version 11.1 or later." but my iTunes says all software is up to date...can anyone help??

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  • I have restarted my ipod touch countless times, and it is stuck on this "ipod is disabled connect to itunes" screen and it will not connect to itunes or unfreeze. how do i fix it?

    I have restarted my ipod touch a countless amount of times, and it is stuck on a screen. on the screen it says, "ipod is disabled, connect to itunes". i have also tried connecting it to itunes, and itunes says i have to type my passcode in for it to connect. but the screen is frozen, so i cant. what do i do?

    For both
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod will not connect to iTunes... I'm not a hopeless tech illiterate...

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    Maybe this:
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    Above from:
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  • TS4062 For some reason my Ipod will not connect to Itunes store nor will it sync.whats up with this?

    For some reason my IPOD touch will not connect with the Itunes store nor will it sync with my PC. Whats up with this?

    How To Fix 0×80090318 and related errors – Windows 7, XP & Vista
    Also Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • Ever since the ios updates, my ipod will not connect to my computer or itunes.

    So am unable to get music on it, etc. Is there anything I can do? Besides reinstall itunes, because that did not work.
    I also cannot even go through my device managers since nothing even appears. I have a Toshiba Windows 7 Laptop.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with             
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I have a 2nd gen ipad. Since the latest ios update my ipad will not charge when hooked up to my computer running windows 7 and even though it shows that it syncs in Itunes, it will not download any apps. It just seems to skip that part.

    I went to the apple store and they hooked up my ipad to a mac and it showed that it was charging and that apps would download. My ipones, touches, and ipods are not having any problems, just this ipad. It seems to be since I updated to the new ios. You can't even do a restore on it because it doesn't recognize it. It shows up top that it's doing that but nothing happens on the ipad. The computer seems to recognize the ipad, itunes recognizes it. It acts like it is communicating with it but it doesn't download anything and won't charge when it's hooked up to the USB port. THe Apple store says there is nothing wrong with this ipad which is about 6 mths old. So what now?

    Most USB port do not supply enough current to charge the iPad.

  • TS1363 I have tried to update my iPhone to the latest update, it is now asking to be connected to itunes and my phone will not connect to itunes at all. I cannot do anything with my phone as it is just locked to asking for the connection to itunes. PLEASE

    Also I have installed the latest version of itunes, i have uninstalled my antivirus. I have been trying to resolve this through the pages on apple for the past 3 hours

    Device not detected in iTunes for Windows

  • Helpppp My Ipod Will not connect to itunes via my computer, but when i plug it into my laptop it connects but doesnt have all my songs on the itunes library. How can i add songs to my ipod via my laptop

    ??

    Nothing should be lost.
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch
    NOTE:
    The 2nd Gen iPod Touch can only go to 4.2.1

  • My iPhone had a problem while updating and it is now stuck on the connect to itunes screen. It will not connect to itunes and my laptop won't recognize that there's a phone connected. Help?

    While I was updating my phone, there was an error and it's stuck on the screen where it has the cable connecting to itunes. I tried to connect, but it's stuck. I've tried different cables and ports, but nothing works. Is there anything I can do without erasing my phone? I can't remember the last time I backed up my phone and I turned off iCloud because of the space it was taking up. I keep shutting it down and turning it back on, but the same screen appears. If you think you have a solution, please share!

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
    Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo.

  • My 160gb ipod will not connect to itunes

    I have tried to go to disc mode and have uninstalled and reinstalled software, but my itunes will not recognize my ipod. Once i bring up itunes it freezes as long as the ipod is connected. How do I restore my ipod without itunes? How can I fix this?????

    Hey there Clifpac,
    It sounds like you are connecting your iPod classic to your computer and iTunes becomes unresponsive until you unplug it.
    I want to recommend this article for you named:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Install any available software updates for your computer.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
    For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
    Update iTunes to the latest version.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
    For Windows: Use Apple Software Update, or download iTunes from the Apple website.
    Test with automatic syncing disabled.
    For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
    Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
    Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
    If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
    Test with iTunes plug-ins removed.
    Quit iTunes.
    Navigate to the following folder, based on your operating system:
    Windows XP:  C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
    Windows Vista or Windows 7:  C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
    Mac OS X:
    ~/Library/iTunes/iTunes Plug-ins   (The "~" represents your Home folder)
    /Library/iTunes/iTunes Plug-ins
    If any files are in this folder, move them to the Desktop temporarily.
    Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
    If the issue also occurs on a different computer:
    If the issue does not occur on a different computer, or no other computer is available to try:
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • My iPod will not connect to itunes

    ipod wouldnt connect to itunes on macbook. says i have to type in password on ipod, but ipod in disablied.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
      If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My 120gb ipod will not connect to itunes.

    it shows up in windows as a hard drive.  my ipod says it has 0 songs, but that i only have about 10gb of free space.  i've gone through 5 or 6 of the troubleshooting steps and none have worked.  i still have the songs on my computer, but the ipod is not usable.  is there any fix for this?  id rather not have to delete everything or reformat or anything if i dont have to, but i dont want to just throw this in the garbage.  any help would be appreciated.

    Unfortunately, your iPod filesystem is corrupted, so you need to Restore it, which will erase ererything in the iPod.
    Here are a few reasons, why it get corrupted. (actually the filesystem is not updated)
    Disconnecting the iPod before it finalised writing the filesystem after a Sync. - be patient, wait 2 minutes after the OK to disconnect screen comes on.
    Timeout due to other Apps running like email, facebook, skype, web broswer. - Stop multitasking, disconnct from Internet
    Conected to slow USB port or USB hub  - Use the USB2.0 port at the back of the PC and disconnect all other USB devices.
    Have a nice day!

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