TS1368 When I try to make a purchase at the App Store or iBook Store or iTunes an error message tells me my account is not valid at the UK store. I live in Canada so how did I get to be connected to the UK and how can I get back to Canada?
When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".
Similar Messages
-
When I try to make my purchase from my iCloud upgrade this is purchases cannot be completed at this time try back later
Contact itunes support.
-
Somebody can help?
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.
-
My itunes account information is correct. However, when I try to make a purchase using my ipod touch, the old account name shows up. How do I correct this?
Launch iTunes on your computer.
From the menu bar click Store / View My Account
Click the Edit button next to: Edit Payment Information
You can edit your billing information there. -
Two days ago I changed my apple id. Itunes recognizes my new apple id when I access itunes via the computer. when I try to make a purchase or update my apps on my iphone, it asks to give the password to the old apple id. How do i change it on my iphone?
Apps and music are forever tied to the Apple ID under which they were purchased. If you don't want to continue to get that message, delete the apps and purchase them again with your new Apple ID.
-
i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
I have an iTunes credit but when I try to make a purchase it uses my debit card instead. How do I change that?
Hi Mrshfall,
If your iTunes credit doesn't appear to be applying correctly, you may find the following article helpful:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Regards,
- Brenden -
When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password as directed (several times) and updated it in my account, but I'm still getting the same message. What do I do?
You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC -
I keep getting the message to contact iTunes support when I try to make a purchase, and I can't log in to see my purchase history. I also think that when I get this error message, my account is still getting billed. How do I fix this problem?
Gramma56 wrote:
... How do I fix this problem?
Contact iTunes Support as requested...
http://www.apple.com/support/itunes/contact.html -
Why when i try to make a purchase, keep getting a table that says ''your purchase can not be complete?''
Gramma56 wrote:
... How do I fix this problem?
Contact iTunes Support as requested...
http://www.apple.com/support/itunes/contact.html -
ive changed my security questions but when I try to make a purchase it still asks me to enter my old questions.. Why is that ?
The new questions show on your account on http://appleid.apple.com ? If they do then try logging out and back into your account on your phone (assuming that is where you are trying to purchase from) and see if the new questions then show on it.
-
I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?
You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/
-
HT204053 when i try to make a purchase it saying it wont work and need support to fix it
hello, when i try to make a purchase on any of my apps it wont work and tells me to use this site. i need help
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Maybe you are looking for
-
BAPI or FM for transaction F-30
Hi there, I wanted to know if there is any existing BAPI or FM that runs transaction F-30 in the background? I want to clear as well as post documents using this transaction F-30 in the background. Thanks, Deepti
-
Does Acrobat have a Java API/SDK??
Does Adobe acrobat XI provides a Java API or SDK. I need to use the functionality of acrobat that converts the pdf to xml, using File->Save As Other ->More Options-> XML 1.0 ??
-
Eail content of type html is dependent on which parameters?
Hi, I have to parse email content which is of type html. I have to take the reply message given and put that in database. Sometimes the reply message is put in DIV tags and some times in P tags. I want to know based on what parameters the content of
-
Finder/Chrome issues, need help
So here is the problem. Sometimes my iMac will not react to anything downloaded in chrome. For example when I download a ZIP file, normally I would click the file at the bottom of chrome and finder/archive utility opens up the file and unzips it. Wha
-
MDM Assertion Log shows Assertion Failed
Hi Experts, When I open in MDM Console the Assertion log it shows many lines stating that Assertion Failed. The path to the file being stated does not exist on the mdm server. Also, no problems are being reported. I believe it is not an error because