TS1369 After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

I followed all the instructions on the suggested page. Many files in C:\Program Files\Common Files\Apple\ and C:\Program Files (x86)\Common Files\Apple\ could not be deleted. Message said ""Cannot delete files: It is being used by another person or program"' but could not find iPodService.exe in task manager (also, the "Cannont delete ... " did not mention iPodService.exe).
Deleted all that I could. Reinstalled iTunes. Still same result. iTunes and computer both recognize my old iPod. Only the computer recognizes iPod Touch.

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ITunes unable to recognize iPod, error message along the lines if "iTunes has detected an iPod but unable to recognise" I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this

Hi,
I am need of help! I have had this issue for a while now and it's becoming frustrating.
My iTunes installed on my HP Windows 8 Netbook is unable to recognize my iPod, the error message along the lines of "iTunes has detected an iPod but unable to recognise"
I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this??
Someone please help me fix this problem.
Many thanks.
Matt.

Hi
So just close iTunes and re-open iTunes thats it and that worked for you?
When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
Thanks.

My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. Please help!

My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. I've uninstalled and reinstalled all that the steps told me to, I've updated everything in my computer. I don't know what else to do. My phone will just show the apple sign and the itunes plug in sign.

Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh

HT4972 I have iphone 4 and have followed all the steps, the update will not go past "connect to itunes"

I have iphone 4 and have followed all the steps to update and cannot get past "connect to Itunes"

Hey soozeeC
Use iTunes to update it. Download the latest version and install it. Once it is plugged in, it will ask if you want to update your iPhone to iOS 7. If that does not work then click restore.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.

TS1591 I have an iPod Nano generation six, and since I had a new hard drive installed in my Macbook Pro, iTunes does not recognize it. I have followed all the troubleshooting tips, many times, and nothing works. My other devices are recognized.

I have an iPod Nano generation six, and since I had to get a new hard drive on my Macbook pro, the nano no longer registers in iTunes. My other devices show up fine. I have followed all the trouble shooting advice,and nothing works.

This is the ipod touch forum

Iphoto will not open I am asked to check with developer that iphoto works with this version of OS x I have followed all the steps recomended and reinstalle ILife but to no avail

Iphoto will not open I am asked to check with developer that iphoto works with this version of OS x. I have Mountain Lion OS X I have followed all the steps recomended by T Devlin in a previous discussionand reinstalle ILife but to no avail

To reinstall iPhoto you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the:
HD/Library/Receipts folder (10.5 and earlier)
or from the /var/db/receipts/ folder (10.6) .
or from the /private/var/db/receipts folder (10.7 or later)
Then install iPhoto from the source it came from originally.

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy

Trying to restore iphone 5 as my phone just has 'searching' in top left corner. Phone will not complete restore and keeps having an error code '1669' have followed all the updating instructions for the computer

My phone has stopped receiving a carrier or 3G signal from EE. Have decided to try and restore phone to factory settings, but it wouldn't let me unregister from iCloud - so I then followed advice on this forum which said to restore the phone using iTunes. The phone now keeps getting to a certain point in the restore and then error code '1669' appears. I have tried to restore on many occasions now and still nothing. I have followed all the steps, i.e. updated itunes, computer still no joy - can anybody help. Thanks

The quoted error appears related to Security Software on your computer
http://support.apple.com/kb/TS3694#1669
Follow steps as outlined, If still no joy it could be a hardware malfunction.
Please Fix up an appointment at the Genius Bar.

Can't open my photo library after upgrading to iPhoto 11. is it possible to load iPhoto 9.0.1 after loading 11? have followed all other instructions but it still won't let me open iPhoto.

can't open my photo library after upgrading to iphoto 11. Is it possible to download iphoto 9.0.1 after installing '11. Have followed all the other instructions and am in a loop which doesn't allow me to access iphoto or my photos.

when iphoto wouldnt open we read the trouble shooting info and it said that we may have needed to download 9.0.1 if we had an older version. We obviously didn't download it before the upgrade and wondered if it would cause problems or indeed solve the problem if we downloaded it now!
When we try to open iphoto is says:
To open your library with this version of iphoto it first needs to be prepared
To prepare the library use the iphoto library upgrader available from Apple.
We have downloaded this twice now and it still sends us this message when we try to open iphoto.

HT1212 I have followed all the instructions listed above, but I have not been successful with unlocking my iPod. It is currently disabled due to a forgotten passcode. Are there any additional options that I have to unlock my iPod touch?

Are there other alternatives to unlock my iPod touch and reset my passcode? I have followed all instructions posted and my iPod is still disabled. Can anyone provide recommendations on this matter?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT4352 I have followed all the instructions on home sharing and it used to work perfectly. With the new apple OS upgrade my apple TV now longer sees anything, even though I I applied all home sharing settings again. Anyone know how to fix this?

I am trying to get home sharing to work on the applie tv and its not working after a Mac OS update. It has not worked for about a month and use to work fine. Has anyone else experienced this problem. Is Apple working on a fix for the problem? Is there a work around?
Thanks,
Anthony

A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

I can not get my ipod to show on itunes i have followed all the procedures in help, what more can i do

I can't get my ipod touch to show up in itunes, I've followed all the directions it still will not show up. What can I do now?

I hope you get an answer on this. I am having similar problems. I have lots of music on my Nano and now have a new laptop. How do you move those songs into your new laptop from the Nano.

I am trying to set up Sharing amongst several computers on my home network. I have followed all the setup instructions but after completion Sharing does not appear in my iTunes window (on any of the computers I've set up). There is no explanation why.

I have been trying to set up Sharing between two computers on my network. I did this once and it worked. However, when I try to set this up now the Sharing feature does not appear on the left side of the iTunes window (on either computer). There is no explanation as to why not. Is this a configuration problem, a network problem or what? Can it be fixed? I have tried turning sharing off and back on on both computers but to no avail. What am I missing? Thanks for any help you can provide.

Hey innerev2003,
Thanks for the question, and welcome to Apple Support Communities.
If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
iTunes 11 for Windows: Manage your iTunes Store account
http://support.apple.com/kb/PH12507
Thanks,
Matt M.

HT201263 I purchased an 1gen 16GB Ipod from a seller. The ipod only shows the connect to itunes logo when connected to computer. The display shows without the word itunes. I got error codes 1603 and 1604 and have followed all the steps that were shown on

I purchased a 16gb ipod touch 1 gen and it wont restore or show the battery chaging icon. It shows the symbol of usb cable and what appears to be an itunes symbol without the itunes words being displayed. Upon trying to restore I have gotten error codes 1603 & 1604. I referred to the apple website for assistance and followed the steps to the letter with no results. So what else should I try or could I try because I have has no such luch thus far? I have held the home button and power button I tried to enter DFU mode but unsuccessful due to the screen boots with apple logo then immediately goes to the itunes screen and no further only when connected. Will not power on without usb connection have charged battery to see if it was the issue and no battery bar locator displays with or without being connected to PC.

So you did all this:
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
http://support.apple.com/kb/TS3694#error1603
Did you try the last paragraph too?

I have followed all the advice for updating my ipod touch first gen softwear i now have itunes 10.4 on my pc but when i try and download update nothing happens can anyone help been tryin to sort it all day

i have done everything i can find and think of yet its not playing i have ran out of ideas now

i have purchased the upgrade through itunes it comes up with the conect ipod touch message then says click download and install button but there isnt one then it says check summery tab but when i click update it says my ipod is up to date but its not and when i return to the itunes screen it says your perchase is being downloaded it may take 30 mins but nothing is actually downloading that i can see anyway can anyone please help ? i have left it 'downloading' for 2 hours !

TS1369 After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

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