TS1369 i have a screen with the apple logo on it and a bar underneath it. it has been this way for about an hour now. what does this mean and is there a way to reset the iphone without going into the store? it isnt showing in my computer or on the itunes

i have a screen with the apple logo on it and a bar underneath it. it has been this way for about an hour now. what does this mean and is there a way to reset the iphone without going into the store? it isnt showing in my computer or on the itunes page.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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Having trouble with the iOS 8.1.1 download. Very slow. Just keeps saying preparing update for about 4 hours now. Help

Having trouble with the iOS 8.1.1 download. Very slow. Just keeps saying preparing update for about 4 hours now. Help

Hello there, Cmm405.
If you're updating your iPad with an over-the-air iOS update, the following Knowledge Base article offers up some practical steps for troubleshooting some of the issues that can arise:
Resolve issues with an over-the-air iOS update - Apple Support
In your instance, these sections may prove particularly useful:
Download takes a long time, or you can't reach update server
iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
Update does not complete
If you're installing the update and the progress bar appears to move slowly, be patient. The time an update takes depends on the size of the update and the number of files on the device.
When you're updating over the air, keep your device connected to a power source so that it doesn't run out of power. If your device does run out of power, connect it to a power source and turn on the device to let the update or restore complete.
If the update never completes and the progress bar hasn't moved for an extended time, try restarting your device. If you still see the issue after you restart, see what to do if your device appears frozen or won't start.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4060 ipad does not seem to be charge. has been plugged in for about 5 hours and low battery photo remains...cannot turn on or off... only low battery photo and apple symbol or blank page appear

ipad does not seem to be charging. Has been plugged in for about 5 hours and low battery icon remains same...alternates with apple symbol or blank page. cannot turn ipad on or off

The iPod Touch kept trying to reboot yesterday but would only show the Apple logo screen then shut off - it finally drained the battery overnight I am guessing. Connected to USB the battery charging icon flashes.
Took it back to Best Buy, but they wouldn't touch it or replace it since it's under warranty.
To any potential buyers - beware. My best advice is to look somewhere besides Apple. Every Mac user I know has had to return a Mac, laptop, etc. Really poor quality control, and the retailers agree (Geek Squad told me they have had the same experience with Apple products).

My iphone 5 died and will not recharge. it has been on charger for about 8 hrs and the battery symbol never increases

I took my iphone 5 off charger this morning after it said 100% charged. went to use it and it promptly died and has not come back on. I have had it on the charger now for about 8 hrs and the pic of the battery shows up on screen but the charge status never changes. I have never had an issue like this and dont know what to do with it.

Hi there stace12171,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

The memory card is no longer in my MacBook, but iPhoto says "preparing to import" for about an hour now. What do i do and how do i stop it!!!

When i put my card into the laptop it loaded only half my photos, other ones where just thumbnail of grey stuff with the white dotted outlines. I pressed import thinking it will just recover them when it imports into my library, but when i did the load bar came up and has stayed there for the past hour. I ejected/took out my memory card and iPhoto is still saying "preparing to import". HELP!!!!
i think my system is Lion OSx

I tried to force quit but it wouldnt do anything, so i saw on the left side here, about going into Terminal thing and write "killall iPhoto" so it quit this way!
And there was no error message when they didn't all load!
BUT now that i try and reopen it i get the rainbow pinwheel of death and its frozen on the normal dashboard!

HT1766 i am trying to back up my phone to the computer and it's been syncing for about half hour now. Is this normal?

I am currently trying to sync my old iphone to my computer, it's been now a good half hour is this normal?

Have you downloaded and installed an App Store app that you downloaded free from some website instead of from the App Store? If so, that's a stolen app, and you need to delete it.

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

TS2570 my imac 27 inch 2011 is not booting up, the i mac is stuck on a gray screen with no apple logo or anything

my 27 inch 2011 iMac is not boting up, the cumputer is stuck on a grey screen with no apple logo or spinnign wheel. The iMac is not giving power to the keyboard as it is not ligthing up the caps lock botton when pressed.

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
Sorry, I am going to back out of this because I nor you know what it was you installed. Hopefully, someone else will chime in here.
GOOD LUCK!

My ipad 2 touchscreen doesn't work on most of the screen it got cracks all down the left side of my ipad and it has been working fine for a year after cracking but just woke up and touchscreen doesnt work i have tried to reboot it but still nothing

my ipad 2 touchscreen doesn't work on most of the screen it got cracks all down the left side of my ipad and it has been working fine for a year after cracking but just woke up and touchscreen doesnt work i have tried to reboot it but still nothing

It might be time to contact Apple for an out of warranty repair (actually replacement)
See here: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Replacement for any model iPad 2 is $249

My iPad wont turn on, its black screen then i press home power buttons together and white screen with black apple logo come out after 5 seconds black "lighten" screen comes out and its stuck just like that! Whats the problem?

HI
this happened today suddenly while i was working on my iPad it kicked my out of the app that i was using then white screen with black apple logo came out, i thought it was an ordinary thing cause this happens all the time with me, but this time it refused to turn on! After the white screen with the black logo vanished i wad waiting for my lock screen but no, a black screen showed up just like that! And could tell it was black "lighten" screen i tried more than 10 times to do the home+power thing but it wont work, whats wrong with my ipad!

If the battery is completely drained it may take some time while on the charger before the iPad responds. Plug the iPad into the charger that came with it and plug that into a good wall outlet. Wait one hour. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad restarts let it continue to charge until the battery is 100%. If it doesn't start up make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. They will examine your iPad and explain your options.

I'm new to photoshop cc 2014. As I try to type in the text box my text won't show up and every time I click on the layer it alway progress rendering type? What does that mean and is there a way I can turn it off?

I'm new to photoshop cc 2014. As I try to type in the text box my text won't show up and every time I click on the layer it alway progress rendering type? What does that mean and is there a way I can turn it off?

Check online with the web site of the maker of your video card for an updated driver (assuming you're running Windows).
-Noel

On my IPhone 5s, there is a symbol at the top of the screen and it looks like a circle with a lock inside. What does it mean and how do I remove it?

On my IPhone 5s, there is a symbol at the top of the screen and it looks like a circle with a lock inside. What does it mean and how do I remove it?

You mean the Control Center. As was said ...slide up with your thumb from the home button and a gray box should open (i.e. Control Center). There you can turn the orientation lock Off or On. You can also use the Flashlight or turn Bluetooth on or off, and other functions.

My i phone 3gs showing black screen with sillver apple logo before this happened i choosen delete iphone option plzz help me....plzzz

my i phone 3gs showing black screen with sillver apple logo before this happened i choosen delete iphone option plzz help me....plzzz

my i phone 3gs jst showing black screeen with appl e logo frm last 1 hour watto do...?

HT4053 I start my new iPhone 5s 64 for first time , no hello screen , only white screen with black apple logo

I start my new iPhone 5s 64 for first time , no hello screen , only white screen with black apple logo
How can I start my iPhone (I already did restart - it didn't help)

Did you activate the phone already?

TS1369 i have a screen with the apple logo on it and a bar underneath it. it has been this way for about an hour now. what does this mean and is there a way to reset the iphone without going into the store? it isnt showing in my computer or on the itunes

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