TS1382 I have a ipod classic 160GB and it's not showing any music anymore, but there is still 7GB of memory being used, and I don't have it back up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that
I have a ipod classic 160GB and it's not showing any music anymore, but there is still showing 7GB of memory being used, and I don't have it backed up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that memory or to get it the music back, there is approximately over 1400 songs on it?
What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often.
Similar Messages
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I just had to put a new hard drive in my Macbook. How do I "backload" my Ipod tunes back into Itunes on the new hard drive I had installed?
Somebody told me that as soon as I connect the Ipod to the computer, Itunes will will wipe it clean and install what is in the Itunes library (which is nothing) and that I would need some sort of software to accomplish this. Does it matter that the tunes on the Ipod were all uploaded from cd's and not purchased?
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I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?
Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
I had to install a new hard drive on my computer, when I downloaded Itunes, all my music was gone. How do i get my music back? I do not have an Icloud.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have Windows 8.1. I have had PageMaker 7.0.1 working fine on desktop for MANY years. Had to get a new hard drive. Now computer doesn't read the PM DVD. so I can't reinstall it. Can anyone help?
Sorry, but the chance of ever getting PM to work on Windows 8 is somewhere
near zero.
Buy a very old computer or move to a new application. -
The Apple folks said I could download any apps I had purchased previously but were lost when my hard drive died. Now have the new hard drive, but don't know how to obtain Pages free from the App Store.
Welcome to Apple Support Communities
If you purchased Pages in the Mac App Store, open the App Store, log in with your Apple ID, go to Purchases and download that application. If you don't see it, check that it is hidden, and if so, unhide the application > http://support.apple.com/kb/HT4928
If you purchased Pages on a DVD, insert it and install iWork. Then, open > Software Update, and install the latest version -
My computer's hard drive went, so i replaced it and installed windows 7, i down loaded itunes and all purchases where there to download except my audio books. Any Ideas?
The difference is that the providers of the audiobooks have not granted a license to Apple to allow redownloading. Unless and until they do, Apple cannot provide that feature.
Regards. -
I have an iPod Classic 160GB and now it will not sync. I have restored to factory settings multiple times. It freezes during sync, gives -50 error code and says video is not supported on iPod. Please help.
This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.
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I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing........
This is the iPod touch forum. I will request that you post be moved to the iPod Classic forum.
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My laptop crashed and I had to get a new hard drive. How do I get the music from my iPod back into iTunes Library?
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
My hard drive on my mac book pro went so I had to get a new one. I had everything saved onto my external hard drive and I don't know how to resynch it to the new hard drive so my computer will have everything on it that it used to. does anyone know how to do this?
Are you recovering Lion or later Time Machine backup with a Lion or later machine?
If you are, then use this article:
http://support.apple.com/kb/HT4718
Other Time Machine restore options are here:
http://support.apple.com/kb/ht1427
Note, if recovering from a PowerPC Mac (iMac G5, PowerMac, Mac Mini G4, iBook, Powerbook), this tip is important:
http://discussions.apple.com/docs/DOC-2295
Otherwise use the recommended restore option with whatever backup software you used initially. -
Hi guys newbie here. My HP laptop crashed and i had to install a new hard drive, windows 7, outlook, itunes, etc. i need to get my contacts, calendars and photos off the phone and into Outlook and My Pictures. Syncing seems unidirectional PC -> iphone and i think wants to wipe out the iphone 4s with whats on the laptop - which is nothing. Need help to do this right...
-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....
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I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes. Apple support suggested I reset my password so I did that and still the problem is occuring. Itunes and the app store are working normally on my ipad and iphone. Does anyone know what the problem is. The new disk was installed in France coz I am on holiday there. could there be something I need to change in my settings? I need help urgently as I am trying to finish an assignment and need to be able to access and download from icloud.
Hi Stacey,
Thanks for visiting Apple Support Communities.
You may find the tips in this article helpful with resolving the error you're seeing:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Best,
Jeremy -
I had Iphoto on my computer when i bought it and now had to reinstall a new hard drive do i have to buy it again?
reinstall from the original source
Could be
1 - the restore disks that came with the computer
or
2 - the iLife DVD that you purchased
or
3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
LN -
my ipod classic 7th Generation (120gb) is not showing in itunes or on my imac os x 10.4.11 Please help.
Hey there floss1st,
It souns like your iPod classic is not appearing in iTunes on either of 2 computers. I recommend the troubleshooting from the article named:
iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Regards,
Sterling
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