TS1389 I restored my computer to factory setting, and then restored all my files. Now some of my songs are not authorized on this computer in iTunes.
I restored my computer to factory setting, and then restored all my files. Now some of my songs are not authorized on this computer in iTunes.
See Recover your iTunes library from your iPod or iOS device.
tt2
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I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer, although they are in the iTunes library on the computer and will play. It's these songs that won't transfer to the iPod. I have deauthorized and re-authorized the computer but no joy. Any ideas?
Hello there DesertRat71,
I was thinking that some of the songs in your library may have been purchased under a different apple id. You have already done the first thing I would have done by de authorizing and re authorizing. To verify this, highlight one of the songs that will not sync over and use File>Get Info. Here is the help menu link for it if you need it help://bookmark='https://help.apple.com/itunes/mac/11.0/help/index.html?localePa th=English.lproj#itns2937'
In the Summary section there will be an Apple ID entry. If it shows something different than what you are currently using then I recommend signing into the Apple ID it shows and authorizing the computer for that one as well.
All the best,
Sterling -
I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
Since I downloaded iTunes 11, I get a message when syncing my iPod that some of my songs were not copied because they are not authorized on this computer, I go to Store> Authorize This Computer, a message pops up telling me that this computer is already.
So I am unclear, did you purchase these songs or import them from a cd?
If you imported them and still have the CD try importing them again and see if they work the delete the others.
Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it. -
New computer has been loaded with old Itunes library but a number of purchases prior to 9/18/08 are not "authorized" when I try to play them.
They are all items I purchased from Itunes but they won't play any longer even though they show in my Itunes library.
Doesn't work when I enter account info and password either.
This is only about 5% of my library and many purchased items play no problem.
Any help would be appreciated.Two words, Migration Assistant. It will transfer files between two Macs using a firewire cable automagically.
http://www.apple.com/pro/tips/migration.html
Three words, Target Disk Mode. Use a firewire cable to connect two Macs and then hold down the T key when you boot the Mac you want to transfer files from, G4 Tower. It will appear as a hard drive on the desktop of your Macbook Pro. Then you can just drag and drop the whole folder.
http://docs.info.apple.com/article.html?artnum=58583
Message was edited by: Jon Thornburg -
I have just updated my Ipad mini the latest version (so I am told) but it has stopped my I pad from working and it says that I have to restore it back to factory settings etc. and will lose my data as I dont know whether I have fully back up my photos which I dont wont to lose what do I do??????????????????
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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Restore iphone 5 to factory settings and then restore my data from backup
I have an iphone 5 running ios 7.0.6 which was installed over the air. I want to replace that over the air installation with a usb installed version. It appears that to do this I have to 'restore' my iphone back to factory condition which as I understand it will install the new ios, but also erase all of my data/apps/etc. If I make a backup of my phone prior to 'restoring' it, will I be able to then use my backup to restore all my stuff?
Thanks!
BobI have done the backup and restore several times to an iPad and an iPhone. I have never had a failure. Make certain your device is fully charged before you start.
I have done this to remove excessive "other" storage on the devices. -
My computer has recently crashed and i am trying to set up my itunes account back up again. Most of my 796 songs transfered except for about 300 of them. itunes keeps telling me that these songs are not authorized for my computer but my computer is authrized so how do i authorize these 300 songs so i do not lose them? PLEASE HELP!!!!!!
In Itunes,
-Cllick the Upper Left menu icon.
-iTunes Store
-Authorize This Computer...
-Alan -
I have purchased a song from the same computer on itunes that my library plays from. However this certain song is grayed out and will not play. It says the song is not authorized on this computer, but then I try to authorize it and I get a message that this computer is already authorized. Any ideas?
That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
My ipad2 is non responsive to touch. I have updated the software using ITunes and have restored the device to factory setting and it still does not resonse. Has anyone had this problem? What do you suggest?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
i restored my computer to factory settings and then my itunes totally erased i put my ipod in and everything erased from my ipod how do i get everything back
You can redownload iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.
The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
Cheers, Tom -
took a back up in iTunes then restored factory settings and then restored back but photos and songs missing
How did the photos get onto the iPad ? If they were synced from a computer then they aren't included in the backup - the restore would look for them in the directory that they were synced from.
And for the songs (and the contents of the Videos app and any iTunes downloads) they are also not included in the backup, the restore would look to copy them back from your computer's iTunes library. Do you have them in your iTunes library, or can you copy them into your library (File > Add To Library) so that you can sync them back ? -
I just set my iPad to factory setting and I lost all my photos and I didn't have backup on I cloud , is there any way to get it back?
If you did not backup your iPad, your photos are gone forever.
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I want to restore my iPhone 4s to the original factory condition and then restore my apps. Can this be accomplished?
Thanks.
PRSNRSDear Allan,
Thanks. My main concern is whether my apps will be restored. Will they be available from the synch/backup?
I am considering wiping my iPhone 4s because of one main problem. For some reason I receive, for example, 15 notices of a birthday reminder. I'm sure I made a bad choice somewhere, but cannot figure it out.
Thanks.
PRSNRS
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