TS1389 iTunes asks for computer authorization, I tried all the steps in this article and it still will not play the song purchased. What else can be done. I have a MacBook Pro with Lion OS

The itunes software repeats its request for computer authorization despite trying the steps mentioned in the
help article: authorizing from admin account, checking for updates, deleting sc folder, what else can be done?

Doublechecking. In the course of your troubleshooting to date, have you also worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization

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I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

My audio files no longer sync to the in the 5d in camera audio. It did when I bought the program but no longer does I reinstalled and it still will not sync the files recorded on the H4N with the Canon 5D Mark Ii

My audio files no longer sync to the in the 5d in camera audio. It did when I bought the program but no longer does I reinstalled and it still will not sync the files recorded on the H4N with the Canon 5D Mark II Camera.
The program used to import and transcode the Can 5D footage but no longer does. The program freezes often and looses my projects as well. Hard to make a living when your editing program is on strike!

My audio files no longer sync to the in the 5d in camera audio. It did when I bought the program but no longer does I reinstalled and it still will not sync the files recorded on the H4N with the Canon 5D Mark II Camera.
The program used to import and transcode the Can 5D footage but no longer does. The program freezes often and looses my projects as well. Hard to make a living when your editing program is on strike!

I have a MacBook Pro with Lion OS do I need a USB 500 GB Drive to successfully backup my computer?

I have recently purchased a MacBook Pro with Lion OS 10.7.1. Do I need a USB 500 GB Drive to Backup my computer?

Do you plan to backup the entire MacBook Pro, or just selected dbcuments?
If you are planning to use Time Machine to backup your Mac in its entirety and then backup the incremental changes as you move forward, you need a drive that is at least twice the capacity of your Mac.
In other words, if you have a 250 GB hard drive on the Mac, then a 500 GB drive (or larger) would make sense for backup purposes.
I have yet to meet the first person who ever felt that they made a mistake by buying too large of a hard drive. They seem to fill up more quickly than you would expect no matter what size you buy.

I have a macbook pro with lion os. and i want to connect it to my optoma dlp projector. when i connect through a mini display to vga adapter in MBP it detects as OPTOMA XGA but no image on the screen.

i have a macbook pro. i want to connect it to projector and i have a minidisplay to vga adapter. i could connect my MBP to benq projector successfully and for all other displays( Monitors). but when i connect it to optoma projector, MBP detects the display as OPTOMA XGA but nothing on bigger screen. i tried changing the resolution and refresh rate also but no changes.
In my office we got benq projectors , for that it is working very well.(plug and play).
and also i want to say that there is no problem with the optoma projector seems, because all other windows laptops are working well with that.
i was struggling with this since one month. i googled it could not find anything supportive for my problem. please help me regarding this. i am new to apple. i hope there must be genius around here.
thnak you

Rwogera wrote:
I couldn't transmit sound either, do i need another cable like Kim said? i mean it cant be transmitted through this HDMI port? as for me i have one of the latest mac pro with intel core i5..tnx
I need to know which MacBook Pro you have. Only mid-2010 and later MBP's transmit sound through MiniDisplay Port to HDMI. I have no information about the Mac Pro, so you might want to go to that Forum and ask there.

I have a macbook pro with Lion OS and am using Mac mail. How do I attach documents as attachments instead of coming up in the body of the email?

How do I attach a file to mac mail without it going into the body of the email?

To add to what Kappy said, note that you really can't control how some other mail client might display an attachment. Some may display them inline, while others may require them to be opened separately. And different people have different desires in this area... some want a PDF file, for example, displayed inline, while others prefer for it not to be. Just attach the file(s) and don't worry about this so much.
Also, I do have to disagree with Kappy on one point... I would not say that you "should" compress files and attach the compressed archive file. That will force all mail clients not to display the attachment inline, but not everyone will want that (you'd be forcing your tastes on all recipients of your e-mail), and some people have difficulty figuring out how to open and view the contents of compressed files. It's an extra step for you and an extra step for the recipient, and is not needed for most popular file types. (Of course, we could advise you more specifically if we knew what file types you're dealing with.)

My Iphone will not show up in Itunes. I have tried re installing Itunes and all the Apple devices multiple times and it still will not work. Help!!!

My itunes is making me crazy. I have updated to IOS 6 on my phone from my friends computer. Then I had to also restore it. I tried re connecting to my computer but the itunes just says that it is not compatable. I tried turning the phone on and off. Restarting it and the computer. I have also un installed and re installed itunes and the apple support systems. I have no idea what to do now. Please help!

Security Software and Related Troubles
http://support.apple.com/kb/TS3125          Basic Troubleshooting
http://support.apple.com/kb/TS3297          Advance Troubleshooting
http://support.apple.com/kb/ts1629          Ports List
Basics
Check correct date, time, and timezone.
Log in as administrative user account
Verifiy iTunes updated
Update Operating System “OS” (Ms Windows, Mac OSX)
Update Modem / Router firmware
Update security software (Antivirus, Firewall)
Remove Outdated Security Software (Always restart afterwards)
Advanced
Remove Mobile Software not used anymore
(Motorola, Android, Nokia, Sony, Blackberry)
Add Apple programs to firewall permissions
Allow Ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999
Permit Domains - apple.com , edgesuite.net , mzstatic.com
Disable Security Software
Remove Security Software (restart!)
Delete “Hosts” file and restart, or edit and save.
Check Browser Settings: Use SSL3, TLS1, Auto Detect, No Proxy Settings
Reinstall itunes FOLLOWING ARTICLE while all security off / disabled or completely removed.
http://support.apple.com/kb/HT1923
http://support.apple.com/kb/HT1925

HT1567 When I plug my ipod into my computer I no longer am able to go to itunes and my ipod will not play the songs i recently downloaded. My ipod has a white screen. At one point i got a message that it was corupted.

when i plug my ipod into my computer it no longer takes me to itunes. my ipod screen is a white blank and i can no longer listen to tunes i have downloaded.
at one point i received a message that said it was corruped.

My ipod has a white screen.
This forum category (where your question appeared) is for iPod shuffle, which has no screen. What iPod model do you have?
When you connect the iPod to your computer, and run iTunes, the iPod does not appear in the sidebar, under DEVICES?
At one point i got a message that it was corupted.
Where and when did this message appear?

HT4993 My iPhone 4s will not turn on. I tried to reboot my phone as well and it still will not turn on. What should I do?

This what happened. I accidentally dropped my iPhone and it blacked out. This same situation happened before, but when I rebooted it then, it worked perfectly fine afterwards. Now that this situation has happened again it is not working at all. I've looked on apple support, but it does not have this type of problem on it the page.
So how can I fix this problem?

sounds like you broke your phone. Bring it to Apple for evaluation.

HT203167 Downloaded a movie and it still will not play. It says loading for about10 seconds and stops.

Can anyone help? I downloaded a movie and it says downloaded successfully, but the movie will not load to play.

Can anyone help? I downloaded a movie and it says downloaded successfully, but the movie will not load to play.

HT201257 Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar? MacBook Pro with Lion Preinstalled.

I have a MacBook Pro with Lion Preinstalled, so AHT was present on the hard disc and worked when the product was new. One of the first things I did from new was run AHT and it worked fine. But now it doesn't start - instead the machine (eventually) boots into normal OS X.
Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar?
Software Mac OS X Lion 10.7.3 (11D50b), if it makes any difference.
Any ideas?

Thanks. However, even with an internet connection that doesn't work for me - the machine just (after an extended delay) boots normally. It doesn't download.
Option-D works for an Internet-based AHT. However that only works with an internet connection. It doesn't seem to download it and install it - it needs internet every time.
Any idea how my local copy of AHT disappeared? I haven't repartitioned the drive or knowingly deleted anything. And how do I reinstate it (because if you need AHT your hardware problems may preclude internet access!)?

Dears, i have purchased a new macbook pro with lion os, then after a while for a notification to update the iPhoto app, and when i tried to update it said that unable to update, then i uninstalled it, then i tried to install it but it said these apps co

dears, i have purchased a new macbook pro with lion os, then after a while for a notification to update the iPhoto app, and when i tried to update it said that unable to update, then i uninstalled it, then i tried to install it but it said these apps connot be installed on this computer!!!!!
what should i do
this problem started to annoy me, as am not able to edit any photo.
pls help ASAP

Thanks a lot i followed the instructions for safe mode (i found out that i was pressing the C button after restarting) i did whats written there but the repair couldn't be performed so in addition i needed to re-formate the HD so i erased the volume and then repaired the disk--> quite disk utilities --> start the installation from the installation DVD.
Thanks really appreciating your help

I tried to airdrop Civilization V from a Macbook Pro with Mountain Lion to a Macbook Pro with Lion and it doesn't work. Other apps have but Civ V has not.

I tried to airdrop Civilization V from a Macbook Pro with Mountain Lion to a Macbook Pro with Lion and it doesn't work. Other apps have but Civ V has not.

Likely because it's a not self contained and/or it's game and copy protected, so install it via the developers instructions instead, which likely means it will have ot be uninstalled off the first machine, the developer contacted for a new license key before installing on the newer machine.
If you want it on both machines, you will need to likely buy another license.
Most developers are fine with transfering license between machines, you have to contact them.
They just want to make sure it's only on one machine so they are not getting robbed.

Im trying to hook up my macbook pro with Lion os to new tv with Kanex mini displayport hdmi with no luck, any help?

I'm trying to hook up my macbook pro to my new LG tv, I have the desktop screen on my tv (I was told I had to open a 2nd desktop and then drag my dvd screen into it, it still doesn't work.

ok so you have a macbook pro with minidisplayport and you can see your desktop on your LG screen?
go to system preferences>displays>arrangement and turn off Mirroring (if it's on). This will give you two separate areas and look similar to this.
If you want quick access to this setting click the "show displays in meny bar"
a little pointer, you see on my setup that there is now one screen with no white bar at the top and one with. This marks where your main screen is (and where the menu bar and dock appear) you can click and drag this white bar to your new LG tv.
Most new tv's have a setting to fit the screen to the tv size. This is a setting that allows for edge to edge persision instead of overlapping which you'll see in older tvs. Take a look at your tv's manual for more about this sort of connection.

TS1389 iTunes asks for computer authorization, I tried all the steps in this article and it still will not play the song purchased. What else can be done. I have a MacBook Pro with Lion OS

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