TS1398 My ipod touch will not connect to our wifi all of a sudden. It has worked fine for 6 months and now just has stopped connecting. I have done all the trouble shooting tips available. Any other ideas?
We bought this itouch for our daughter for Christmas (2011), It has worked fine all this time until now. All of a sudden it will not connect to our home wi fi. All the other ipods/iphones/laptops and desktop are connecting fine so I know it is not the router itself. I have tried all the standard troubleshooting tips (forgetting the network and resetting it on the ipod, turning it off an on, plugging it in and updating the software, we even restored it completely from itunes as a new ipod). It lists the network as available but then when you try to connect it just sits there with the little circle icon thing spinning, trying to connect but never does.Please help!
So you also rebooted your router correct? Does the iPod still connect okay to other networks?
B-rock
Similar Messages
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As said in the question, my ipod touch will not connect to the newest version of itunes. When I plug it in, my compter recognizes that a device has been connected, yet it will not show up in itunes. I didn't have this problem until I just updated to the new itunes. Someone help please!
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
It still could be cable or contacts in the iPod since different contacts/conductor are used for charging and data -
IPod Touch will not connect to wi-fi away from home
I realise this may not be a fresh topic but I've searched and cannot find an answer.
My Touch - more or less brand new - connects to my home wi-fi with no hassle. Syncs, the whole bit. Lovely.
But it won't work away from my home. It recognises wi-fi networks, let's me connect to them but won't actually let me access webpages or update my mail. The mail aspect is the biggest problem as I'm away from it most of the day and bought the Touch to solve the problem. It says it's updating but nothing is downloaded.
Accessing the internet, even with wi-fi apparently switched on, doesn't work either. I've even tried renewing leases on wi-fi networks but it still won't work. Please help.Hello
Couple reasons for why iPod Touch will not connect to WiFi Networks outside the house
1. They are using Mac Address Filtering. Which require the WiFi address in your iPod Touch to be programmed into their WiFi Router. Not much you can do to fix that unless you know who owns the network and they are willing to add you
2. The networks are running in 802.11 n Speed only mode. Thus iPod Touch will not connect as the touch only supports 802.11 B/G connections. They could also be using the old 802.11 (A) connection on the network as well
3. As stated earlier they could have outdated Firmware/Software on the router. Thus making the router out of date and not able to connect modern day devices. So if you know the owner it may be advised they contact router manufacture or their tech to update the firmware/software and see if touch connects after
4. Outdated Touch Software. Ensure you have the latest free version of the iPod Touch Software. If you have yet to get one of the paid versions you may wish to research and or see if a friend has a newer software on their touch and is able to connect to the networks you can not.
5. WiFi Network security the hot spot is using. Sometimes old standard WEP security can prevent Touch from properly connecting and getting on the network. It is recommended if you know the owner or tech that runs it to try and use WEP 128 bit 13 character password or stronger more modern day wifi security.
If they are using 40/64 bit WEP. Try adding a $ and then the password that they provide you and see if you can connect.
If you get the time please visit your local Apple retail store so they can further look into the touch and test it on the store wifi network. If for some reason it does not work there and they determine possible HW service is needed they will speak about your in warranty options. -
ipod touch will not connect to itunes @ work computer, but will connect to itunes @ home computer? why won't itunes see my ipod at work?
Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart -
My ipod touch will not connect to itunes store.. when downloading an app. message appears cannot connect to itunes store. resulting in failure of download
Try here:
Can't connect to the iTunes Store
It may be an Apple problem since ther has been other posts today wih the same problem. -
My ipod touch will not connect to wi fi.
My ipod touch will not connect to wi fi. I have tried reseting, I have the correct password. I even took my ipod back to factory and nothing. Any ideas/advice would be greatly appreciated. Thanks
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
My ipod touch will not connect to my wifi, what should i do?
My ipod touch will not connect to my wifi, what should I do?
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Do other devices successfully connect to the Internet?
Does the iPod successfully connect to other networks?
Does the iPod see the network(s)? -
TS1717 ipod touch will not connect to the itunes store
can some one tell my why the ipod touch will not connect to the itunes store - just says it can not connect.
Hello, rumisha.
Here is an article that will help you troubleshoot the connection to the iTunes store you are experiencing on your iPod Touch. Scroll to the section labeled Troubleshooting on an iPhone, iPad, or iPod touch. Attempt to connect to another wifi network to see if the issue persists as this could be the cause.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Also, check the date and time. I have attached a screen shot as this could cause an issue if not set correctly.
Cheers,
Jason H. -
Hi,
I am need of help! I have had this issue for a while now and it's becoming frustrating.
My iTunes installed on my HP Windows 8 Netbook is unable to recognize my iPod, the error message along the lines of "iTunes has detected an iPod but unable to recognise"
I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this??
Someone please help me fix this problem.
Many thanks.
Matt.Hi
So just close iTunes and re-open iTunes thats it and that worked for you?
When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
Thanks. -
I have an iPhone 4S. I'm using a Belkin tune-cast F8Z498 FM transmitter. Has worked fine for several months. Now I'm getting an "accessory not supported" message. Any help out there?
people repport dirt in the connector can cause this
guess a broken connector could too -
So one day is was laying next to my ipod touch and i tried to turn it on but it wouldnt. so then i pluged it up to my computer to charge but it didnt charge, the computer didnt pick up the divice. so now my ipod touch will not turn on, and i have no idea why. PLEASE HELP.
mine did the same thing. What I did was hold the home and power button down for 10 seconds but that did not work. I figured out that I just had to hold them down for a long time like 15 to 45 seconds. Then it finally turned on. You may have to do it a couple of time. But if this does not work send it in to the apple company they fixed mine completly free they even sent me a box to send it in. I hope my answer helps you fix it.
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I have changed my notes to sort by title on my mac but after 24 hours my iphone and ipad have not reset to match my mac. I have tried all the trouble shooting. Now what?
As far as I know, iCloud doesn't sync the sort order.
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New Ipod Touch will not connect or sync
I recently got a replacement Ipod Touch. I connected it to my computer and can see it in the My Computer window, however Itunes cannot connect or sync to it. It's not there. I have another Ipod Touch, it connects but will not Itunes does not recognize it when it comes to syncing. I have followed the directions on the help list. Nothing is helping. The new Ipod does connect and sync with another computer but my music is on this one. HELP!
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
Brand new Ipod Touch will not connect to server
Just bought my daughter an ipod touch. Pugged it up uploaded Ios 7 everything looks great except it wont let me download anything and wont let me connect to itunes. Help!! She would really love to play on it, but can't since low tech mom can't figure it out.
Tap Settings > General > Reset > Reset Network Settings
You will have to re enter the Wi-Fi password.
Then try iTunes.
If that didn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections -
My iPod touch will not connect to the itunes app!
Hi, my ipod touch(4th generation) will not connect to the itunes app, app store, or the internet. It is connected to my wifi and shows full bars with connectivity. However when I click on the itunes app it takes to a blank white screen and says it is loading. It stays on that screen for about 5 minutes and then a little blue box pops up and says unable to connect to itunes store. I don't understand this because I also have an Ipad 2 connected to the same wifi and that has no problem connecting to the itunes store or internet. So I don't understand why my iPad can get on itunes while my iPod can't, when they are on the same wifi connection. Can anyone please help me!!!
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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All the details are in my question already.