TS1398 unable to join the network

Just received new iPhone 5. It sees local networks but keeps giveing me the "Unable to join the network". How do I mannually join the network? Or reset the individual network to allow me to put in another password. The first time I set it up I entered the wrong password and not it will not let me put in another password.
iOS 6 and iPhone 5

I was unable to join the network on my iPhone 5 as well and it turned out that I had incorrectly entered the password (fat fingers). My network was working fine on my other iDevices. Yes, you'll need to reenter the network password again and to do that:
1) Go to WiFi under Settings
2) Select the blue arrow at the right of your networks name under 'Choose a Network..."
3) At top of page select "Forget this Network"
4) Choose "Forget"
5) Go back to WiFi
6) Choose your network.
7) Reenter Password!
Message was edited by: Doc-

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TS1398 My i-phone model MD654LL/A serial F17JWNAF8H2 says "Unable to join the network "sunday". This is my WIFI network I have had for years. My I pad has no problem connecting, but not my i-phone. I just tried my daughter's i-phone and it has same pro

My i-phone cannot connect to my wi fi-all of a suddon. My wife's i-phone 4 is connected to the wi-fi network.
I just tried to connect my daughter's i-phone 5, and could not connect message came up "unable to join the network "Sunday".
My I-pad is connected to Sunday also.
I tried the reset routine, and when I try to get on line, it asks for my password. I put it in and it stll says unable to hoin message.
Can someone help?

Reset your network settings. Settings>General>Reset>Reset Network Settings

TS1398 Can't join wireless network. Get message saying "unable to join the network". My wife's phone is connected so problem must be my phone - any ideas?

When trying to access my wireless network, get a message "unable to join the network". I tried turning everything off and back on, reset phone, etc. (all of the suggestions under troubleshooting guide). It was working until last night - it suddenly wasn't on anymore and then I couldn't get back on. Any suggestions?

1- try updating your phone (If you can)
2- try reebooting
3- (I know this sounds crazy but) put it in the freezer for a few hours.

After getting 4G with AT&T I am unable to join my network and get the error message: Unable to join the network "Jude". How do I fix this? Thank you

After getting 4G with AT&T I am unable to join my network and get the error message: Unable to join the network "Jude". How do I fix this? Thank yo

Try power-cycling your wireless router (unplg for 30 seconds, plug back in). Here's a longer list of troubleshooting steps: http://support.apple.com/kb/TS1398.

I have a new iPad 2 which will not connect to my wi fi despite a new router being installed. When I tap my network name (which is with TalkTalk) the message comes up "unable to join the network TalkTalk etc...)

I have a new Apple iPad2 which will not connect to my wi fi despite a new router. When I tap the correct address it comes up with the message "Unable to join the network TalkTalketc... It does connect in other peoples' houses . Am I right in thinking that the trouble is with TalkTalk?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have an iPad 2 v6.1.3 that has a problem with connecting to wi-fi. My other I macs have no problem with connecting. The pad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network.

My other Imacs and my wife's Ipad 3 have no problem with conneccting. My Ipad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network. A couple minutes ago, it connected for 10 seconds, then dropped the connection. Is there a way to reconfigure the Ipad to fix this major problem, as we dropped our carrier (saved a bunch of money) and just went wifi.
Thanks so much for any help with resolving my connection problem.
Gary

Hello jaxgaryj,
The following article provides a number of potential resolutions for your WiFi issues.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Allen

Internet Sharing - "Unable to join the network" error

Hi,
I have recently enabled internet sharing from my iMac to provide internet access for my iPad. My iMac has a working ethernet connection and I successfully set up the internet sharing (shared via Wi-Fi) so that the network is recognised by my iPad. However, when I attempt to connect to the network from the iPad I get the error, "Unable to join the network <name-of-my-imac>". To make things really simple, I disabled the security for the network so that no passoword is required. Still the iPad won't connect. Everything seems to be alright from the iMac's end, except that my PC laptop also has difficulty gaining internet access through the network. It will connect, but states "no internet connection".
Any help would be greatly appreciated. Not a lot of support seems to be avaible for this topic.
I am running OS X 10.8.2 on the iMac and iOS 6.1.3 on the iPad.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

IOS7.0.4 unable to join the network

hi guys,
im sure a lot of you have the same wifi issues with "unable to join the network", so i upgraded to iOS7.4 and hoping it to work. sadly NO.
had anyone found a solution yet?
the issue:
since upgrading to 7.0.3 (later I upgraded to 7.0.4), wifi of iphone 5c had stopped working. tested with multiple ssid from different vendor cisco, linksys, d-link and netgear. tried on networks with open authentication, wep, wpa1/2 PSK, 802.11x and etc.
the troubleshooting i've done:
1. other devices are able to connect to the SSID without a problem. not a wireless router problem.
2. my phone was working at 7.0.1, stoppped working since 7.0.3. not a hardware issue (assume iOS7 does not fail hardware)
3. followed http://support.apple.com/kb/TS1398; and reset settings multiple times and reboot, no luck
4. from cisco wlc debug, i can see AP sent association (authentication passed) message back to iphone, but iphone failed to proceed with assocation and displayed "unable to join the network 'ssid'"
please help.
thanks in advanced
Ben

To yuangkuan,
My method is to introduce change into the setup. Even thought the wifi router works fine for the other devices, this iphone5 can't talk properly with the router. We can tweak either the iphone side or the router side.
1. Don't use auto wifi join. Click on "other network" among the list.
Type in your router's SSID, first set security to NONE (set router side to use no security for the time being too)
2. Enter a fixed IP address on your iphone. On the wifi router, enter your iphone's MAC address, set up an IP, for example if your range is 192.168.0.XXX, give it an address of 192.168.0.100
giving the last octet .100 ought to get it out of the way
On the wifi router, look at the list of attached devices to see if there other attached devices.
Bump off the other devices for the time being, by setting the security to NONE.
Set it to 802.11g if you have to. Set g mode to use only 20MHz.
We want to establish that your iphone5's wifi is working *at all*.
If you can get on your wifi router using minimalistic settings, ie 802.11g, no secuirty, fixed ip address, etc, then we can ratchet up the settings.
If all else fails, then it is possible that your phone's wifi chip's battery maintained parameters are messed up. You'll have to find a way to replicate the "power chord pull" (removal of power completely) from your iphone. This can be accomplished by running the battery to a complete zero% or physically pulling the battery connection connector inside the phone.
My laptop's wifi has been this state several times: my vpn timed out, and my laptop's wifi got into such a confused state that even a reboot or shutdown-power up would not fix it. I had to pull the battery out of the laptop, and sometimes even pull the power plug from the wifi router to get the wifi to work again.
Best regards.

HT4623 Hi having difficulty connecting to wifi following upgrade to 7.0.4 for an iPad 4. Have done a complete power down and restart , no luck. Unable to enter a password to the home locked wifi. Message coming back Unable to join the network ".........

Just installed iOS 7.0.4 on the ipad, and can no longer connect to my home locked wifi. I choose the home wifi network and the message comes back with Unable to join the network "............" Dismiss. There is no prompt for the password for the locked network. . . . Any suggestions . . . . .

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

New iPod Unable to join the network after inputting password

Got my iPod this am..
looked too good to touch no pun intended.
I went through the instructions, interrupted with an offer to update_, which I did.
I then saw that the iPod was off line and went to set up the connection.
I do have a Time Capsule but I just use it as an external drive, I use Ethernet connections between it my Netopia router/modem which provides my Wi Fi for another computer.
I have a WPA-PSK security on the Netopia.
My Wi Fi shows up on available networks, I am asked for my password but then I get a message "Unable to join the network"
I must admit that my password is long (and a bit racy) my fingers a bit big, but I know that I have got it right on at least a few occasions.
I have tried entering the details on "Other network" with the same result.
Could my WPA-PSK be a problem?
I would be most grateful for any suggestions.
Various forms of this problem have appeared on this forum, but I think mine is a bit different.
Thank you.

Thank you.
Went through that pretty well.
Finally solved it in 2 steps.
1. reset my modem/router to factory settings.
Odd situation, wireless settings, but dependent on ethernet connection.
2. read a post from Hong Kong re strange network settings.
On his advice, into network, changed location from Automatic to one of my choosing.
Bingo! everything came good.
Totally wireless connection. iPod jumped to it. Isn't it great when everything comes together?
I still wonder why it didn't take the signal from the WiFi part of my Modem/Router?
Probably just as well as it sorted my Time Capsule connections out, probably for the first time since I bought one back in early 2008, and its recent replacement when it joined the epidemic of sudden death recently.
Cheers

I just returned from Europe and my ipad will not connect to my home WiFi. It keeps giving me the message ""unable to join the network "Pepper". This is my known home network.

I just returned from Europe and my ipad will not join my home WiFi network. It keeps giving me the message "Unable to join the network" Any ideas?
I turned off my airplane mode.

"That was Easy!" Thanks!

I bought a used ipod that I'm trying to set it up and it isn't letting me join my home wi-fi network. So I turn it on and I pick language, then country, then my wi-fi network. When I put in my password it says -Unable to join the Network. please help!!!

I bought a used i-pod touch 4 gen that I'm trying to set up. It isn't lettting me join my home wi-fi network. So I turn it on and I pick language, then country , then my wi-fi network. When I put in my password is says - unable to join the network. I have 4 other Apple products that I have that are working fine. Please help

Badunit you said "Continue setting up without the network. You can skip past it, right?"
It sounds like he is setting up the iPod via wif. You can't continue. What yo can do is reset the iPod
- Reset the iOS device.
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then start the setup over again but this time connect the iPod to a computer and set up via iTunes. Then he can troubleshoot the connection proboem.

When I try to connect to the wi-fi net work at my work place on my new iPad 3 I get a message, "unable to join the network". I have verified the password, so I know it is correct. I know the wi-fi works, because I can connect at home.

When I try to connect to the wi-fi net work at my work place on my new iPad 3 I get a message, "unable to join the network". I have verified the password, so I know it is correct. I know the wi-fi works, because I can connect at home. I have already tried the following:
turn wi-fi off and on again
did a hard restart of my iPad
reset network connections back to factory settings
verified wi-fi is working as my computer accesses internet without issue.
verified that my software is up to date.
Does anyone have more suggestions?

Couple of suggestions.
First, many companies have a gateway on their networks that block non approved devices. I work in such a place. You might check with an IT guy , and see if they have a block in place.
Second, the message you are getting means that you have not negotiated the security settings. So either the password is wrong ( case sensitive), or, in some cases, they want a network key as opposed to your normal password.
Again, if you can find one, talk to an IT guy and see if he has some suggestions.

IPhone 5 wi-fi "unable to join the network"

My new iPhone 5 is my first iPhone and I've had it about a week. I'm still in the process of setting it up but cannot connect to my home (secured) wi-fi. I've been reading other Apple forums and Google suggestions and it appears this is a known Apple issue? My phone came with iOS 6 installed so I have no update available. I've turned off my router and shut off my phone, rebooting both but I still get an error message when entering our wi-fi password: "unable to join the network". I've turned off cellular and re-tried wi-fi to no avail. I am NOT impressed with my first Apple product. What a hassle. Does anyone have any other suggestions to try or am I stuck waiting months for an Apple fix?

There are a couple of things that you can try. First, try disabling the security on your wifi network and see if the phone will connect. Check the type of security you are using. Some have reported the iPhone reacts differently to some wifi security. Check to see if there is a firmware update to the router. This is usually the biggest culprit of the bunch. Once routers have been updated and restarted, troubles disappear.

I had no problem connecting to my network and now all of a sudden I can't connect. Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss. Anyone else have that problem?

I had no problem connecting to my network and now all of a sudden I can't connect my iPad. Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss. Anyone else have that problem? I've gone thru all my settings and can't seem to find a way to log into my network. Don't get the option to put in my password. It just give me the name of my network and option of dismiss instead of password.

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

TS1398 unable to join the network

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