TS1410 MY LAP TOP DOES NOT RECOGNIZE MY IPOD. AFTER ABOUT 20 MINUTES I GET A MESSAGE THAT SAYS MY IPOD HAS BEEN CORRUPTED AND NEEDS TO BE RESTORED. ALSO THE IPOD ITSELF HAS FROZEN AND CAN NOT BE TURNED OFF OR RE-SET BUY HOLDING THE MIDDLE BUTTON.
MY LAPTOP DIES NOT RECOGNIZE MY IPOD. AFTER ABOUT 20 MINUTES I GET A MESSAGE THAT SAYS MY IPOD HAS BEEN CORRUPTED AND NEEDS TO BE RESTORED. ALSO AFTER THE IPOD HAS BEEN CONNECTED TO THE COMPUTER THE IPOD WILL FREEZE. I AM ONLY ABLE TO USE IT AFTER THE BATTERY HAS RUN OUT. WHAT COULD BE CAUSING THESE PROBLEMS AND HOW DO I RESTORE MY IPOD!!!!!
Hey gwscrt,
Since iTunes directed to you to restore your iPod, I'd check out the following article that goes over the steps to do so:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
I would read the document in full, but here are the applicable steps for you:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Have a good one,
David
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